Manual Reception / Polling Reception Are Not Possible; The Received Image Is Faint; The Machine Does Not Begin Fax Reception; Problems Related To Telephone - Sharp MX-5500N Troubleshooting Manual

Problem
Printing does not take
place after reception.
Manual reception /
polling reception are
not possible.
The received image is
faint.
The machine does not
begin fax reception.

Problems related to telephone

Problem
Dialling is not
possible.
You cannot talk to the
other party.
20
Point to check
Does a password entry screen appear?
Has cut-off printing been disabled in the
system settings (administrator)?
Is forwarding (Inbound Routing function)
selected in the Web page for a received
fax?
Is little free memory remaining?
Is the original that was faxed also faint?
Has the reception mode been set to
"Manual Reception" in the system
settings?
Is little free memory remaining?
Point to check
Is the extension phone connected?
Did you dial using the speaker?
Solution
"Hold Setting for Received Data Print" is enabled. Enter
the correct password with the numeric keys.
If you do not know the password, check with your
administrator.
If "Print Actual Size Cut off Disabled" is enabled in "Print
Style Setting" in the system settings (administrator) and
a fax is received that is larger than any paper that is
loaded, the fax will be received to memory without being
printed. (However, when a fax longer than
A3 (11" x 17") size is received, it will be printed using
multiple sheets of paper.)
Load the same size of paper as the received fax.
When the Inbound Routing function is enabled in the
Web pages, received faxes are automatically forwarded
to a specified E-mail address. If "Print at Error" is
selected when Inbound Routing is enabled, received
faxes will only be printed when an error occurs. If you
need to print a received fax, ask your administrator.
Free memory by printing faxes received by confidential
reception and other received data that is protected by a
password, and by deleting data stored in memory
boxes.
Ask the other party to send the fax again using a
suitable (darker) exposure setting.
When the reception mode is set to "Manual Reception",
the machine will not receive faxes automatically. To
have the machine receive faxes automatically, set the
reception mode to "Auto Reception".
➞ System Settings > "Fax Data Receive/Forward" >
"Fax Settings" > "Receive Setting"
Free memory by printing faxes received by confidential
reception and other received data that is protected by a
password, and by deleting data stored in memory
boxes.
Solution
Check the telephone line socket, the extension phone
socket, the wall socket, and any extension adapters to
make sure that all connections are secure.
☞
Illustration of the machine (M), (N) (page 45)
When you dial using the speaker, you will be able to
hear the voice of the other party, but he or she will not
hear your voice. Use the extension phone. (When the
extension phone is not installed, you cannot talk to the
other party.)