Problems Related To Scan Results; The Scanned Image Is Clipped; The Quality Of The Scanned Image Is Poor; The Scanned Image Is Blank - Sharp MX-5500N Troubleshooting Manual

Problems related to scan results

Problem
The scanned image is
clipped.
The quality of the
scanned image is
poor.
The scanned image is
blank.
The scanned image is
upside down or on its
side.
The [COLOUR START]
key ( ) indictor
is not lit.
26
Point to check
Is the original scan size setting smaller
than the actual original size?
Is the original printed matter such as a
book or magazine?
When scanning a colour or greyscale
original, is the colour mode set to
"Mono2"?
Is a destination included that has
[TIFF-S] selected for the format?
Is the original placed face up or face
down correctly?
Are Internet fax addresses included in
the transmission?
Are Internet fax or fax destinations
included?
Solution
Set the scan size to the actual original size.
If you have intentionally set a smaller size than the
actual original size, note carefully the placement
position of the selected scan size when placing the
original. For example, when scanning an A4
(8-1/2" x 11") original using a B5 (5-1/2" x 8-1/2") setting
on the document glass, align the original using the
document glass scale at the left edge to fit the area you
wish to scan into the B5 (5-1/2" x 8-1/2") scanning area.
☞
Illustration of the machine (J) (page 45)
When the original is printed matter, vertical patterns
(moiré) may occur. Touch the [Exposure] key in the base
screen to open the exposure setting screen. The [Moiré
Reduction] checkbox appears in this screen. This
checkbox can be selected
effect. (only in scan mode and USB memory scan mode)
It may also be possible to reduce the moiré effect by
changing the resolution setting or shifting the original (or
changing its angle) slightly on the document glass.
Setting the colour mode to "Mono2" replaces the
colours in the original with either black or white. This is
suitable for text-only originals; however, for originals
that contain illustrations, it is best to use the [BLACK &
WHITE START] key (
[Greyscale], or set the colour mode of the [COLOUR
START] key ( ) to [Full Colour] or
[Auto]-[Greyscale] and then scan.
When a broadcast transmission is performed that
includes both scan mode destinations and Internet fax
destinations that have [TIFF-S] selected for the format,
the resolution will remain fixed at [200X200dpi] even if a
different resolution setting is selected. If you wish to
send an image scanned at high resolution to scan mode
destinations, send the image in a separate
transmission.
When using the document glass, the original must be
placed face down. When using the automatic document
feeder, the original must be placed face up.
When both scan mode and Internet fax destinations are
included in a broadcast transmission, the original
transmission orientation of Internet fax takes
precedence, and thus the file may not appear in the
correct orientation when viewed on a computer. In this
event, send the image to the scan mode destinations in
a separate transmission.
If Internet fax or fax destinations are included in the
destinations, only the [BLACK & WHITE START] key
( ) can be used.
to reduce the moiré
) with the colour mode set to