Troubleshooting (FAQ)
When You Have Any Trouble
• First of all, check if the software needs to be updated. If update
is necessary, update the software (Z P.255).
• If the symptom does not improve after taking actions listed in
the check item, feel free to contact "Repairs" (Z P.299) or a
repair counter specified by DOCOMO.
The "Repairs" counter is available in Japanese only.
■
Power supply
Symptom
Cannot turn the
mobile phone on
Check item
• Check if the battery has run out (Z
P.49).
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Appendix