3. Remove the media holding plates, if installed.
Important:
Cease use of the printer if the media holding plates are deformed. Continued use could
damage the pressure rollers or print head.
Contact Epson Support. See "Contacting Epson Support" on page 179.
4. If the print head is over the media, move it away from the jam.
Important:
Move the print head only after removing the media holding plates. Contact with deformed
media holding plates could damage the print head.
5. Raise the media loading lever.
Problem Solver
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