Can Not Receive A Fax - Konica Minolta bizhub C25 Service Manual

20. FAX ERROR
20.1.2

Can not receive a fax

• To explain the solution when fax can not be received.
Is operation correct?
YES
Does the phone line have
any problem?
NO
306
Cause Machine power does not turn on.
Action If power does not turn on, machine is unable to
receive a fax. Please turn on the machine power.
Cause Paper empty.
Action The fax can not be printed if paper empty.
Cause Paper jam.
Action Check the display of control panel, and clear the
paper misfeed.
Cause ADMIN. MANAGEMENT mode.
Action If machine is under the ADMIN. MANAGEMENT
mode, it is unable to receive the fax. Please log out
the ADMIN. MANAGEMENT mode.
Cause The recipient password has been set.
Action Set MEMORY RX MODE back to "OFF" .
( "UTILITY" → "FAX RX OPERATION" →
"MEMORY RX MODE" )
Cause RX machine is set as [MANUAL RX] mode.
Action Set RX MODE as "AUTO RX"
( "UTILITY" → "FAX RX OPERATION" →
"RX MODE" → "AUTO RX" )
Cause Original document does not load in correct position.
Action Please confirm with sender.
NOTE
The poor image quality of received fax may be
caused by the TX machine.
Cause The phone line cable connects incorrectly.
Action Machine has two phone line jacks, if you use
incorrect one, the RX will be failed.
If the phone jack is correctly install, you can hear
dail tone when press down the "On hook" key.
Field Service Ver. 1.1 May 2011
A0FDF4E513DA