Konica Minolta bizhub C25 Service Manual page 359

20. FAX ERROR
(19) Error code: 0039
Definition In non-ECM mode, when machine already received the data but next line data does
not receive within 13.1 seconds.
Solution 1.
2.
3.
(20) Error code: 003F
Definition Remote side TSI not define in machine one touch or speed dial directory.
Solution 1.
2.
(21) Error code: 0040
Definition Can not receive carrier within 6 sec. after sending CTR.
Solution 1.
2.
3.
(22) Error code: 0041
Definition Can not receive carrier within 6 sec. after sending PPR.
Solution 1.
2.
3.
(23) Error code: 0042
Definition Can not receive correct signal after sending RNR signal.
Solution 1.
2.
3.
(24) Error code: 0043
Definition Receive incorrect signal at phase D in ECM mode.
Solution 1.
2.
318
Ask sender resend the FAX again.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Boost the TX level of sender's machine.
Register the remote side telephone number in GROUP DIAL or SPEED DIAL of
machine.
Print out the GROUP DIAL and SPEED DIAL to confirm that the registered tele-
phone number is the same as the coming sender's number.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Boost the TX level of sender's machine.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Boost the TX level of sender's machine.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Boost the TX level of sender's machine.
Change the machine setting to ECM OFF, and then ask sender resend again.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Field Service Ver. 1.1 May 2011