Cannot Perform Copy - Konica Minolta bizhub C3850 User Manual

4.6

Cannot perform copy

4.6 Cannot perform copy
Description of problem
Copying does not start.
The original does not feed.
The image is light.
The image is dark.
The image is partially ob-
scured or blurry.
The entire area of a copy gets
smudged.
Images are tipped.
An output copy is curled.
[Maintenance/Troubleshooting]
Check points
Are the doors of the machine
securely closed?
Has paper of the correct size
for the original been loaded
into the paper tray?
Is the ADF slightly open?
Is the original one that does
not meet the specifications?
Has the original been posi-
tioned correctly?
Is [Light] specified for the
density setting?
Is the paper damp?
Is [Dark] specified for the
density setting?
Was the original not pressed
close enough against the
Original Glass?
Is the paper damp?
Was the original not pressed
close enough against the
Original Glass?
Is the Original Glass dirty?
Is the Original Cover Pad
dirty?
Was the original printed on
highly translucent material,
such as diazo photosensitive
paper or OHP transparen-
cies?
Is a 2-sided original being
copied?
Is the original positioned cor-
rectly?
Is the original incorrectly po-
sitioned in the ADF?
Is the lateral guide of the pa-
per tray correctly aligned
with the paper?
Has curled paper been load-
ed into the paper tray?
Curls may appear depending
on the paper type (recycled
paper, for example).
Remedy
Close the doors of the machine secure-
ly.
Load paper of the appropriate size into
the paper tray.
Securely close the ADF.
Check that the original is one that can
be loaded into the ADF.
Position the original correctly.
Tap [Density] on the copy main screen
to adjust density.
Replace with new/dry paper.
Tap [Density] on the copy main screen
to adjust density.
Position the original so that it is pressed
closely against the Original Glass.
Replace with new/dry paper.
Position the original so that it is pressed
closely against the Original Glass.
Wipe the Original Glass with a soft, dry
cloth.
Clean the Original Cover Pad with a
soft cloth dampened with a mild deter-
gent.
Place a blank sheet of paper on top of
the original.
If a thin 2-sided original is being copied,
the print on the back side may be repro-
duced on the front side of the copy. On
the Background Removal screen, select
a lighter background density.
Correctly position the original against
the Original Scale.
Load the original into the ADF, and slide
the adjustable Document Guide to fit
the size of the original.
If the original cannot be fed correctly
through the ADF, make copies by posi-
tioning the original on the Original
Glass.
Align the Document Guide with the
edges of the paper.
Manually flatten the paper and re-load it
into the paper tray.
Remove the paper from the paper tray,
turn it over, then load it again.
Replace with new dry paper.
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