Chapter 7 Troubleshooting; Problems Starting Up The Prestige; Table 7-1 Troubleshooting The Start-Up Of Your Prestige - ZyXEL Communications Prestige 642 User Manual

This chapter covers the potential problems you may run into and the possible remedies.
7.1

Problems Starting Up the Prestige

Table 7-1 Troubleshooting the Start-Up of your Prestige

Problem
None of the LEDs are on when
you power on the Prestige
Cannot access the Prestige via
the console port.
Troubleshooting
Prestige 642 ADSL Modem
After each problem description, some instructions are provided to
help you to diagnose and to solve the problem.
Corrective Action
Check the connection between the AC adapter and the Prestige.
If the error persists, you may have a hardware problem. In this case
you should contact technical support.
1.Check to see if the Prestige is connected to your computer's serial
port.
2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:
Chapter 7
Troubleshooting
VT100 terminal emulation
9600 bps
No parity, 8 Data bits, 1 Stop bit.
7-1