ZyXEL Communications Prestige 610 User Manual
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ZyXEL Communications Prestige 610 User Manual

ZyXEL Communications Prestige 610 User Manual

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Prestige 610
ADSL PCI Modem
User's Guide
Version 2.10
May 2003

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Summary of Contents for ZyXEL Communications Prestige 610

  • Page 1 Prestige 610 ADSL PCI Modem User's Guide Version 2.10 May 2003...
  • Page 2 ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.

  • Page 3: Zyxel Limited Warranty

    Prestige 610 ADSL PCI Modem ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period...

  • Page 4: Information For Canadian Users

    Prestige 610 ADSL PCI Modem Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.
  • Page 5 Prestige 610 ADSL PCI Modem Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operations.

  • Page 7: Customer Support

    Prestige 610 ADSL PCI Modem Customer Support When contacting your Customer Support Representative, please have the following information ready: Product model and serial number. Warranty Information. Date you received your product. Brief description of the problem and the steps you took to solve it.

  • Page 9: Table Of Contents

    Prestige 610 ADSL PCI Modem Table of Contents Copyright ...............................ii ZyXEL Limited Warranty ..........................iii Information for Canadian Users.........................iv Federal Communications Commission (FCC) Interference Statement............v Customer Support............................vii List of Figures...............................xi List of Tables ..............................xi Preface.................................xiii Chapter 1 Before You Begin ........................1-1 System Requirements........................1-1...
  • Page 10 Prestige 610 ADSL PCI Modem Removing the Driver and Utility Software ..................8-1 Upgrading the Driver and Utility Software..................8-2 Chapter 9 Uninstalling Your Prestige......................9-1 Chapter 10 Troubleshooting ........................10-1 10.1 Problem with Hardware Installation ..................10-1 10.2 Problem with Internet Access ....................10-1 10.3 Problem with Network Adapter ....................10-2...
  • Page 11 Prestige 610 ADSL PCI Modem List of Figures Figure 2-1 Inserting the Prestige ........................2-1 Figure 2-2 Connect Directly to Wall Jack ....................2-2 Figure 2-3 Hardware Connection with POTS Splitter .................2-2 Figure 3-1 Windows Found New Hardware Wizard ..................3-1 Figure 3-2 Auto-run Menu ...........................3-2 Figure 3-3 Setup Wizard: License Agreement .....................3-2...

  • Page 13: Preface

    ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation. There are two Prestige 610 models, one for ADSL over POTS (Plain Old Telephone System) and one for ADSL over ISDN (Integrated Synchronous Digital System). Both models are discussed together in this guide.
  • Page 14 "Select" or "Choose" means for you to use one of the predefined choices. • Window and command choices are in Bold Times New Roman font. • The ZyXEL Prestige 610 ADSL PCI Modem is referred to as the Prestige in this guide. Preface...

  • Page 15: Chapter 1 Before You Begin

    Prestige 610 ADSL PCI Modem Chapter 1 Before You Begin This chapter prepares you for the hardware installation. System Requirements Before installation, check that you have the following requirements. • Pentium II 233 or above • At least 32 MB RAM (64 MB recommended) •...

  • Page 16: Table 1-1 Required Information

    Prestige 610 ADSL PCI Modem Table 1-1 Required Information VCI: VPI: MODULATION T1.413 Multimode G.Lite G.DMT CONNECTION (DRIVER) TYPE ENCAPSULATION NETWORK INFORMATION RFC 1577 Classical IPoATM TCP/IP information RFC 1483 IPoATM Bridged LLC IP address: ______________ RFC 1483 IPoATM Bridged VC...

  • Page 17: Chapter 2 Hardware Installation And Connections

    Prestige 610 ADSL PCI Modem Chapter 2 Hardware Installation and Connections This chapter shows you how to install the Prestige in your computer. Hardware Installation Follow the steps below to install the Prestige in your computer. Step 1. Save your work and close all applications.

  • Page 18: Hardware Connections

    Prestige 610 ADSL PCI Modem Step 7. Replace the computer cover and plug in the power cord. Hardware Connections Connect the Prestige directly to the telephone wall jack with the included telephone cable. Figure 2-2 Connect Directly to Wall Jack 2.2.1 Prestige with POTS Splitter...
  • Page 19 Prestige 610 ADSL PCI Modem Step 3. Connect the side labeled “Line” to the telephone wall jack. Hardware Installation and Connections...

  • Page 21: Chapter 3 Driver Installation

    Prestige 610 ADSL PCI Modem Chapter 3 Driver Installation This chapter shows you step-by-step software installation using. Overview After inserting the Prestige in your computer and making the connections, turn on your computer. Proceed to install the Windows driver for the Prestige. Screen shots for Windows 2000 are shown. Steps for driver installation are similar unless otherwise specified.

  • Page 22: Figure 3-2 Auto-Run Menu

    Prestige 610 ADSL PCI Modem Figure 3-2 Auto-run Menu Step 3. Click Driver Installation. A DSL Modem Setup Wizard screen displays. Step 4. Click Accept to agree to the software license agreement. Figure 3-3 Setup Wizard: License Agreement Driver Installation...

  • Page 23: Figure 3-4 Setup Wizard: Select Service Provider

    Prestige 610 ADSL PCI Modem Step 5. Select your ISP and click Next and proceed to step 7. If your ISP is not listed, click Customize. Figure 3-4 Setup Wizard: Select Service Provider Step 6. Select the type of driver specified by your ISP and click Next.

  • Page 24: Figure 3-6 Setup Wizard: Communication Settings

    Prestige 610 ADSL PCI Modem Figure 3-6 Setup Wizard: Communication Settings Step 8. Verify your settings and click Next to start the installation. Figure 3-7 Setup Wizard: Verify Settings Step 9. When the installation process is completed, select Yes, reboot the computer now and click Close to restart the computer.

  • Page 25: Figure 3-8 Setup Wizard: Restart Your Computer

    Prestige 610 ADSL PCI Modem Figure 3-8 Setup Wizard: Restart Your Computer After the computer restarts, the next step is to configure the Prestige for Internet access. Depending on the driver type you select, you need to configure Internet connection setup as outlined next.

  • Page 27: Chapter 4 Configuration For The Lan Driver

    Prestige 610 ADSL PCI Modem Chapter 4 Configuration for the LAN Driver This chapter shows you how to make Internet connection for the LAN driver. Network Information For LAN connection (or driver) type, you need to configure the TCP/IP settings of the Prestige with the following information from your ISP.
  • Page 28 Prestige 610 ADSL PCI Modem Step 4. Select Protocol and click Add. Step 5. Select Microsoft on the left panel and TCP/IP on the right panel. Then click Step 6. Select TCP/IP-> Prestige 610 ADSL PCI Modem and click Properties.
  • Page 29 Prestige 610 ADSL PCI Modem Step 7. Click the IP Address tab, select Specify an IP address and enter the IP address and subnet mask provided by your ISP. Step 8. Click the Gateway tab and enter your gateway information in the New gateway field then click Add.

  • Page 30: Windows 2000/Xp

    Prestige 610 ADSL PCI Modem Step 9. If DNS information is provided by the ISP, click the DNS Configuration tab. Select Enable DNS and enter your DNS information into the field provided and click Add. If you have more than one DNS IP address, repeat this step.
  • Page 31 Prestige 610 ADSL PCI Modem Step 1. From your desktop, double-click My Computer, Control Panel and Network and Dial-up Connections (or Network Connections for Windows XP). Right-click Local Area Connection and click Properties. Step 2. Select Internet Protocol (TCP/IP) and click Properties.
  • Page 32 Prestige 610 ADSL PCI Modem Step 3. Select Use the following IP Address and enter the IP address, subnet mask and the default gateway. If necessary, enter the DNS server address given by your ISP. Then click Step 4. Close the Local Area Connection...

  • Page 33: Chapter 5 Making A Dial-Up Connection For The Wan Driver

    Prestige 610 ADSL PCI Modem Chapter 5 Making a Dial-Up Connection for the WAN Driver This chapter shows you how to make an Internet connection for the WAN driver. Internet Account Information For the WAN driver, you need the following Internet account information from your ISP.
  • Page 34 Prestige 610 ADSL PCI Modem Step 2. Click Server Types (for Windows 98/98 SE) or Networking (for Windows Me). Make sure that TCP/IP is selected. Then click TCP/IP Settings…. Step 3. If your ISP gives you static (or fixed) IP address, select Specify an IP address and enter related information.

  • Page 35: Making A Dial-Up Connection

    Prestige 610 ADSL PCI Modem 5.2.2 Making a Dial-Up Connection Step 1. Double-click the dial-up connection icon on the Windows desktop. Step 2. If the shortcut is not found on your desktop, double-click My Computer and then Dial-Up Networking. Step 3.

  • Page 36: Making A Dial-Up Connection

    Prestige 610 ADSL PCI Modem Step 2. In the General screen, select Internet Protocol (TCP/IP) and click Properties. Step 3. Make sure your TCP/IP settings as shown on the right and click OK. 5.3.2 Making a Dial-Up Connection Step 1.
  • Page 37 Prestige 610 ADSL PCI Modem Step 2. If the shortcut is not found on your desktop, Access the icon by opening the Windows Dial-Up Networking window. Windows 2000: Double-click My Computer, Control Panel, Network and Dial-up Connections. Windows XP: Double-click My Computer,...

  • Page 39: Chapter 6 Customizing Settings

    Prestige 610 ADSL PCI Modem Chapter 6 Customizing Settings This chapter shows you how to make changes to the Prestige settings if necessary. You need not modify the Prestige settings unless instructed to do so by your ISP. Contact your ISP prior to making any changes.
  • Page 40 Prestige 610 ADSL PCI Modem Step 2. Enter the settings specified by your ISP in the VPI, VCI, Encapsulation and Modulation fields. Click Next. Step 3. Select Yes, reboot the computer now and click Close to restart your computer and have new settings take effect.

  • Page 41: Chapter 7 Using The Utility Software

    If the icon does not appear in your system tray, you can manually start the utility by clicking Start, Programs, Prestige 610 ADSL PCI Modem and then Configure. This opens the Prestige control panel window and launches the utility icon at the same time.

  • Page 42: Dsl Modem Control Panel

    • Double-click the utility icon in the system tray. • Click Start, Settings, Control Panel and double-click Prestige 610 ADSL PCI Modem. The control panel window displays. 7.2.1 Physical Link The Physical Link tab displays your ADSL connection state and the modulation type. Data rate indicates the maximum transmission and receiving rates in kbps (kilobits per second) on the ADSL line.

  • Page 43: Configuration

    Prestige 610 ADSL PCI Modem Figure 7-3 System Info Screen 7.2.3 Configuration The Configuration tab displays the current setting of the Prestige. The fields are read-only. To change the settings, refer to the Customizing Settings chapter. Figure 7-4 Configuration Screen: WAN...

  • Page 45: Chapter 8 Driver And Utility Software Maintenance

    Prestige 610 ADSL PCI Modem Chapter 8 Driver and Utility Software Maintenance This chapter describes how to uninstall or upgrade the Prestige driver and utility software. Removing the Driver and Utility Software Follow the steps below to remove the Prestige driver and the utility software.

  • Page 46: Upgrading The Driver And Utility Software

    Before you uninstall the driver, view the current configuration via Start, Programs, Prestige 610 ADSL PCI Modem and Configure. Write down your Prestige settings, for example, VPI and VCI values, encapsulation or modulation type. You may need to provide the information when configuring the connection.

  • Page 47: Chapter 9 Uninstalling Your Prestige

    Step 7. Restart your computer. After your computer has restarted, the uninstall process is complete. To verify that the software was successfully uninstalled, click Start, (All) Programs. The Prestige 610 ADSL PCI Modem option should not be present. Uninstalling Your Prestige...

  • Page 49: Chapter 10 Troubleshooting

    Prestige 610 ADSL PCI Modem Chapter 10 Troubleshooting This chapter presents potential problems and corresponding remedies. 10.1 Problem with Hardware Installation Table 10-1 Troubleshooting Hardware Installation PROBLEM CORRECTIVE ACTION Windows does Make sure the Prestige is fully and firmly seated in the slot and restart your computer.
  • Page 50 Prestige 610 ADSL PCI Modem 10.3 Problem with Ethernet Adapter Table 10-3 Troubleshooting Ethernet Adapter Configuration PROBLEM CORRECTIVE ACTION I cannot configure my network This problem may only occur in Windows 2000 computers. This happens if adapter after inserting/ you did not remove the Prestige physically from the computer after uninstalling the Prestige uninstalling the driver or you did not install the driver properly.

  • Page 51: Appendix A Information For Windows 2000

    Prestige 610 ADSL PCI Modem Appendix A Information for Windows 2000 In Windows 2000, you may not be able to configure your Ethernet adapter due to either one of the following situations. • You did not remove the Prestige from the computer after you uninstalled the driver.
  • Page 52 Prestige 610 ADSL PCI Modem Install the Driver You must install the driver after you install the Prestige in the computer. Refer to Chapter 3. Uninstall the Prestige Driver Manually Uninstall the Prestige driver manually if you are not going to use the Prestige but do not want to physically remove the Prestige from the computer.
  • Page 53 Prestige 610 ADSL PCI Modem 4. Click OK to uninstall the Prestige driver. Information for Windows 2000...

  • Page 54: Appendix B Virtual Circuit Topology

    Prestige 610 ADSL PCI Modem Appendix B Virtual Circuit Topology ATM is a connection-oriented technology, meaning that it sets up virtual circuits over which end systems communicate. The terminology for virtual circuits is as follows: • Virtual Channel Logical connections between ATM switches •...

  • Page 55: Index

    Prestige 610 ADSL PCI Modem Index Asynchronous Transfer Mode....See ATM Hardware Connection........2-1 ATM............1-1, D Hardware Connections ........2-2 Hardware Installation ........2-1 Hardware scan..........10-1 Certifications............v Connection Type ..........1-2 Copyright ............ii Information for Canadian Users ......iv Disclaimer ............ii Caution ............iv Trademarks ............ii Note...............iv...
  • Page 56 Prestige 610 ADSL PCI Modem Uninstall Your Modem ........9-1 Utility Software Preface ............xiii Uninstall............8-1 Upgrade............8-2 Using............7-1 Related Documentation........xiii Remove Your Modem ........9-1 Required Information........1-1 VCI ...... See Virtual Channel Identifier RJ-11 cable ............. 2-2 Verifying TCP/IP Settings Windows 2000/XP ........5-3...

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