ZyXEL Communications Prestige 630 User Manual

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Prestige 630
ADSL USB Modem
User's Guide
Version 1.0.0.1 for Macintosh X
October 2002

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Summary of Contents for ZyXEL Communications Prestige 630

  • Page 1 Prestige 630 ADSL USB Modem User’s Guide Version 1.0.0.1 for Macintosh X October 2002...
  • Page 2 ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
  • Page 3: Zyxel Limited Warranty

    Prestige 630 ADSL USB Modem ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period...
  • Page 4: Information For Canadian Users

    Prestige 630 ADSL USB Modem Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.
  • Page 5: Federal Communications Commission (Fcc) Interference Statement

    Prestige 630 ADSL USB Modem Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations.
  • Page 6: Customer Support

    Prestige 630 ADSL USB Modem Customer Support When contacting your Customer Support Representative, please have the following information ready: ♦ Product model and serial number. ♦ Warranty Information. ♦ Date you received your Product. ♦ Brief description of the problem and the steps you took to solve it.
  • Page 7: Table Of Contents

    Prestige 630 ADSL USB Modem Table of Contents Copyright..............................ii ZyXEL Limited Warranty ...........................iii Information for Canadian Users ........................ iv Federal Communications Commission (FCC) Interference Statement ............v Customer Support............................vi List of Figures ............................ix List of Diagrams............................x List of Tables ...............................
  • Page 8 Prestige 630 ADSL USB Modem Uninstalling the Hardware ......................4-1 Uninstalling the Driver ........................ 4-1 Chapter 5 Troubleshooting ........................5-1 Appendix A VPI and VCI ..........................A Index................................C viii Table of Contents...
  • Page 9: List Of Figures

    Prestige 630 ADSL USB Modem List of Figures Figure 1-1 About This Mac ..........................1-1 Figure 1-2 DMG File............................1-3 Figure 1-3 Virtual Disk ..........................1-3 Figure 1-4 Start Installation..........................1-3 Figure 1-5 Authorization Screen ........................1-4 Figure 1-6 Administration Name and Password...................1-4 Figure 1-7 Select Destination ........................1-5 Figure 1-8 Select Driver Type........................1-6...
  • Page 10 Prestige 630 ADSL USB Modem Figure 2-12 Internet Connect Icon ......................2-10 Figure 2-13 PPPoA Connect Screen ......................2-11 Figure 3-1 Macintosh HD Icon ........................3-1 Figure 3-2 Macintosh HD Applications ....................... 3-2 Figure 3-3 Control and Status Icon ......................3-2 Figure 3-4 CSA Icon ............................
  • Page 11: Preface

    Prestige 630 ADSL USB Modem Preface This User’s Guide provides instructions for using the Prestige 630 ADSL USB modem with Macintosh computers using Mac OS 10.1.3 and later. Features The ZyXEL Prestige 630 ADSL USB Modem provides the following features: •...
  • Page 12 Button and field labels, links and screen names are in Bold Times New Roman font. • Predefined choices are in Bold Arial font. The “ZyXEL Prestige 630 ADSL USB Modem” is also referred to as the “modem” in this manual. Preface...
  • Page 13: Chapter 1 Installing Your Modem

    Prestige 630 ADSL USB Modem Chapter 1 Installing Your Modem This chapter shows you how to install your modem and USB driver and introduces the ports and LED indicators. Operating Systems The modem drivers are compatible with the Macintosh operating system versions 10.1.3 and later.
  • Page 14: Installation

    Prestige 630 ADSL USB Modem Table 1-1 Needed Information REQUIRED INFORMATION FILL IN THE BLANKS VCI: The Virtual Channel Identifier number identifies a logical connection between end stations. Framing Type: LLC or VCMUX. User Name: For PPPoA, this lets your ISP know which account you are logging into.
  • Page 15: Figure 1-2 Dmg File

    Prestige 630 ADSL USB Modem Step 5. In the resulting folder, double-click the .dmg file. This creates a virtual installer disc. Figure 1-2 DMG File Step 6. Double-click the virtual disc. Figure 1-3 Virtual Disk Step 7. Double-click the AME Modem.mpkg file.
  • Page 16: Figure 1-5 Authorization Screen

    Prestige 630 ADSL USB Modem Step 8. In the Authorization screen, click the lock icon. Figure 1-5 Authorization Screen Step 9. Enter the administrator username and password for your Macintosh. Click OK. Figure 1-6 Administration Name and Password Step 10. In the Welcome sceen, click Continue.
  • Page 17: Figure 1-7 Select Destination

    Prestige 630 ADSL USB Modem Step 12. Read the license agreement and click Continue. Step 13. Click Agree. Step 14. In the Select a Destination screen, select a destination (this must be on an actual physical hard drive on the Macintosh, not a virtual drive) and click Continue.
  • Page 18: Figure 1-8 Select Driver Type

    Prestige 630 ADSL USB Modem Step 18. Select your driver type; use PPP for PPPoA or RFC 1483 for RFC 1483 or PPPoE. Figure 1-8 Select Driver Type Step 19. Type the VPI and VCI that your ISP or telephone company gave you and click OK.
  • Page 19: Figure 1-10 Select Mode And Encapsulation

    Prestige 630 ADSL USB Modem Figure 1-10 Select Mode and Encapsulation Step 21. Make sure you have saved and closed all other running applications and click Restart to restart your computer and complete the modem driver installation. 1.3.2 Modem Hardware Installation Step 1.
  • Page 20: Figure 1-11 Back Panel Connections

    Prestige 630 ADSL USB Modem Figure 1-11 Back Panel Connections Connect this cable end to your modem. Connect this cable end to your computer. Figure 1-12 USB Cable Connectors Step 2. Use a telephone wire to connect the ADSL port to a telephone wall jack.
  • Page 21: Front Panel Leds

    Prestige 630 ADSL USB Modem Figure 1-13 Splitter Front Panel LEDs The LEDs on the front panel of your modem indicate operational status. The table after the following figure describes the LED functions. Figure 1-14 Front Panel LEDs Installing Your Modem...
  • Page 22: Front Panel Led Descriptions

    Prestige 630 ADSL USB Modem Front Panel LED Descriptions Table 1-2 LED Descriptions FUNCTION DESCRIPTION USB Interface This LED is off when the modem’s USB port is not connected or not receiving and Modem power. Power The LED is on when the USB is connected, receiving power, and the driver Connection software is installed.
  • Page 23: Configuring Your Mac For Rfc1483 And Making A Dsl Connection

    Prestige 630 ADSL USB Modem Chapter 2 Configuring Your Macintosh for Internet Access This chapter describes how to configure your Macintosh computer for DSL Internet access using the RFC1483, PPPoE or PPPoA driver you installed in 1.3.1. Configuring Your Mac for RFC1483 and Making a DSL Connection Use the following steps to configure your Macintosh when using a RFC1483 driver.
  • Page 24: Figure 2-3 New Port Detected

    Prestige 630 ADSL USB Modem Step 3. A New Port Detected screen opens when the computer detects that the ADSL link is up. Click Figure 2-3 New Port Detected Installing Your Modem...
  • Page 25: Figure 2-4 Network: Tcp/Ip Tab

    Prestige 630 ADSL USB Modem Step 4. In the Network screen, select Ethernet Adaptor (en x) in the Show field. In the TCP/IP tab, select Using DHCP in the Configure field if you are using the bridged IP mode or Manually if you are using the routed IP mode.
  • Page 26: Configuring Your Mac For Pppoe And Making A Dsl Connection

    Prestige 630 ADSL USB Modem Configuring Your Mac for PPPoE and Making a DSL Connection Use the following steps to configure your Macintosh when using a PPPoE driver. PPPoE is a dial-up connection, so you configure the driver and create a dial-up connection to use. The dial-up connection is not necessary with RFC 1483.
  • Page 27: Figure 2-5 Network: Pppoe Tab

    Prestige 630 ADSL USB Modem Step 3. In the Network screen, select Ethernet Adaptor (en x) in the Show field. Click the PPPoE tab and select the Connect using PPPoE check box. Type the information from your ISP in the PPPoE Service Name, Account Name and Password fields.
  • Page 28: Configuring Your Mac For Pppoa And Making A Dsl Connection

    Prestige 630 ADSL USB Modem Step 4. Click the menu bar icon and select Connect. Figure 2-6 PPPoE Icon Connect Configuring Your Mac for PPPoA and Making a DSL Connection Use the following steps to configure your Macintosh when using a PPPoA driver. PPPoA is a dial-up connection, so you configure the driver and create a dial-up connection to use.
  • Page 29: Figure 2-8 Network

    Prestige 630 ADSL USB Modem Step 3. In the Network screen, select adslmodem. Figure 2-8 Network Installing Your Modem...
  • Page 30: Figure 2-9 Network: Modem Tab

    Prestige 630 ADSL USB Modem Step 4. Click the Modem tab. Select Null Modem 115200 in the Modem field. Select the Show modem status in menu bar check box. Figure 2-9 Network: Modem Tab Installing Your Modem...
  • Page 31: Figure 2-10 Network: Ppp Tab

    Prestige 630 ADSL USB Modem Step 5. Click the PPP tab. Type your PPPoA account information from your ISP in the Account Name and Password fields. This creates your PPPoA dial-up account. Figure 2-10 Network: PPP Tab Installing Your Modem...
  • Page 32: Figure 2-11 Pppoa Connect Icon

    Prestige 630 ADSL USB Modem Step 6. Click the TCP/IP tab (see Figure 2-8). Make sure that the Configure field is set to Using PPP and click Apply Now. Step 7. Click the menu bar icon and select Connect. Figure 2-11 PPPoA Connect Icon Click the Internet Connect icon at the bottom of the desktop.
  • Page 33: Figure 2-13 Pppoa Connect Screen

    Prestige 630 ADSL USB Modem Step 8. Enter your password and click Connect. Figure 2-13 PPPoA Connect Screen Installing Your Modem 2-11...
  • Page 35: Chapter 3 Control And Status

    Prestige 630 ADSL USB Modem Chapter 3 Control And Status This chapter introduces the Control and Status Application GUI. The CSA (Control and Status Application) displays information about your modem’s status and performance, and also allows you to connect or disconnect an ADSL connection.
  • Page 36: Figure 3-2 Macintosh Hd Applications

    Prestige 630 ADSL USB Modem Step 2. Double-click Applications. Figure 3-2 Macintosh HD Applications Step 3. Double-click AME Control and Status. Figure 3-3 Control and Status Icon Step 4. The CSA icon displays in the menu bar at the top of the screen.
  • Page 37: Adsl Control And Status Interface Screen

    Prestige 630 ADSL USB Modem • Blue indicates that the modem is waiting to initialize a connection. • Yellow indicates that the modem is initializing a connection. • Green indicates that the connection is up and the modem is functioning.
  • Page 38: Figure 3-6 Control And Status Application

    Prestige 630 ADSL USB Modem Figure 3-6 Control and Status Application 3.3.1 Modem Performance Two bar graphs indicate the throughput rates. One indicates the transmit rate (upstream) of data being sent out from the modem and the second indicates the receive rate (downstream).
  • Page 39: Connection Status

    Prestige 630 ADSL USB Modem 3.3.2 Connection Status This field displays ADSL link connected when there is an ADSL connection. It displays ADSL link disconnected when there is not an ADSL connection. 3.3.3 Device Status This field displays ADSL modem available when the modem is properly connected to the computer and the modem driver is installed.
  • Page 41: Chapter 4 Uninstalling Your Modem

    Prestige 630 ADSL USB Modem Chapter 4 Uninstalling Your Modem This chapter tells how to uninstall your modem hardware and software. Uninstalling the Hardware Disconnect the USB cable from your Macintosh’s USB port. Uninstalling the Driver Use the following steps to remove your modem’s software driver.
  • Page 42 Prestige 630 ADSL USB Modem Figure 4-2 Virtual Disk Step 7. Double-click the uninstall file. Figure 4-3 Start Uninstallation Uninstalling Your Modem...
  • Page 43 Prestige 630 ADSL USB Modem Step 8. In the Authorization screen, click the lock icon. Figure 4-4 Uninstall Authorization Step 9. Enter the administrator username and password for your Macintosh. Click OK. Figure 4-5 Administration Name and Password Uninstalling Your Modem...
  • Page 44 Prestige 630 ADSL USB Modem Step 10. In the Welcome sceen, click Continue. Step 11. In the Select a Destination screen, select a destination (this must be on an actual physical hard drive on the Macintosh, not a virtual drive) and click Continue.
  • Page 45: Chapter 5 Troubleshooting

    Prestige 630 ADSL USB Modem Chapter 5 Troubleshooting This chapter covers potential problems and the possible solutions. Table 5-1 Troubleshooting PROBLEM CORRECTIVE ACTION None of the LEDs turn on when Make sure your computer is turned on. I start the modem.
  • Page 47: Diagram 1 Virtual Circuit Topology

    Prestige 630 ADSL USB Modem Appendix A VPI and VCI ATM is a connection-oriented technology, meaning that it sets up virtual circuits over which end systems communicate. The terminology for virtual circuits is as follows: Virtual Channel Logical connections between ATM switches...
  • Page 49 Prestige 630 ADSL USB Modem Index Close Button............. 3-5 Hardware Installation........1-7 Compatibility and Compliance ......xi Configuration ........... 2-1 Included CD............xi Connect Button ..........3-5 Information for Canadian Users......iv Connection Status ..........3-5 Caution............iv Connections............1-8 Note ..............iv Contacting Customer Support ......vi ISP Information ..........
  • Page 50 Prestige 630 ADSL USB Modem Removing............4-1 Upstream Data Rates .......... xi Repair..............iii USB as Power Source......... xi RFC 1483............1-2 USB Compliance ..........xi RFC1483............2-1 User Interface Screens........3-1 RJ-11..............xi Virtual Channel ..........A Service ............... iii Virtual Circuit............. A Support Disk ............xi...

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