Samsung MultiXpress M537x series Basic Manual page 256

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Solving other problems
Condition
Misformed
• If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try different
characters
paper (see "Print media specifications" on page 284).
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Cleaning the
scan unit or contact a service representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality (see "Print media
specifications" on page 284).
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
• Ensure that the standard tray right bottom door, dual
cassette feeder right bottom door or high capacity feeder
right bottom door is securely closed. If the bottom doors
are not completely closed, open and close the bottom
doors.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature
and humidity can cause paper curl (see "Print media
specifications" on page 284).
• Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
Suggested Solutions
Condition
Wrinkles or
• Ensure that the paper is loaded properly.
creases
• Check the paper type and quality (see "Print media
specifications" on page 284).
• Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
• Ensure that the standard tray right bottom door, dual
cassette feeder right bottom door or high capacity feeder
right bottom door is securely closed. If the bottom doors
are not completely closed, open and close the bottom
doors.
Back of
Check for leaking toner. Clean the inside of the machine.
printouts are
Cleaning the inside or contact a service representative.
dirty
Suggested Solutions
9. Troubleshooting
256

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