Keyboard, Mouse, Or Pointing Device Problems - IBM Aptiva E 2270 User Manual

Keyboard, mouse, or pointing device problems

Keyboard, mouse, or
pointing-device
problems
All or some keys on the
keyboard do not work.
The mouse or pointing
device does not work.
Action
Verify that:
1. The computer and the monitor are turned
on.
2. The keyboard cable is securely connected
to the keyboard connector on the computer.
For the location of the keyboard connector,
see "Cable connections and switch settings"
on page 6.
If this does not correct the problem, contact IBM
technical support.
Verify that:
1. The mouse or pointing-device cable is
securely attached to the proper connector on
the computer. Depending on the type of
mouse you have, the mouse cable will
connect to either the mouse or serial
connector. To find the mouse and serial
connectors, see "Cable connections and
switch settings" on page 6.
2. The mouse is clean. See "Mouse" on
page 17.
3. The device drivers for the mouse are
installed correctly.
If this does not correct the problem, contact IBM
technical support.
Chapter 5. Technical Troubleshooting 39