Scan Troubleshooting - Kodak EasyShare 5500 User Manual

Scan Troubleshooting

Scan Fails
Probable Cause 1
Your computer is not turned ON.
Turn on your computer.
Probable Cause 2
Your EasyShare AiO is not connected to your computer.
Connect your EasyShare AiO to your computer with a standard USB cable.
Probable Cause 3
The EasyShare AiO Home Center software is not installed.
Insert the Kodak EasyShare 5000 All-in-One Printer installation CD and install the software.
Probable Cause 4
Your computer system resources may be low.
Turn off your computer and EasyShare AiO and then turn them back on.
1
If the problem still persists, try scanning at a lower resolution.
2
Scanned Image Blank
Your original is not placed correctly on the scanner glass.
Place your original face down on the left rear corner of the scanner glass.
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