Using Your Float Keys; Getting Started With Your Phone - Mitel 5340 User Manual

5340 IP Phone – Float Key Addendum
The IOA Application connects with the 5340 IP phone.
Notes:
• The IOA Application is started every time you log in or your PC is restarted.
• If your IOA Application is not connecting to your phone (for example, if your
programmed feature Keys are disabled or you receive an error message upon start-up),
contact your administrator.
9. Once the IOA Application is connected to your phone, a pop-up will appear asking you to
install the Float Key license on the phone to which your PC and the IOA Application are
connected.
Click Yes.
10. Program those directory numbers that will use floating keys. See page 12
Note: Float Key licenses are on a per-directory number basis only. Multiple licenses will
be required for implementing float keys on more than one 5340 IP Phone. Float keys
for the DN associated with that 5340 are enabled through the 3300 in-perpetuity.

USING YOUR FLOAT KEYS

Once licensing in place, you can program the Float Keys using the Settings application on the
5340 phone.
You are able to program the Float Keys essentially as a mirror of any of the lines programmed on
the 48 programmable keys. The Float Keys reflect the state of those lines including indicators
and labels, and allows you to access those lines without having to navigate to the pages where
those keys may be displayed. Any answered floating line remains floating for the duration of the
call, regardless of the manner in which it was answered.
You can set up more than three lines to float. As lines ring, they get placed into a queue which
will display the first three in the float key area. If there are more than three lines configured to
float, as Float Key positions are freed up, the next lines in the queue get displayed.

Getting Started with Your Phone

The 5340 IP Phone default phone window and keys are shown and described below (see Figure
2). The Phone window provides access to programmable keys and the main phone interface.
When you receive your phone, you need to program features and applications. An Applications
key is programmed and appears on the upper left side of the display (see figure below).
10