Float Keys - Mitel MiVoice 6940 User Manual

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C
ONFIGURING AND USING PROGRAMMABLE KEYS

Float Keys

The Mitel MiVoice Business 6940 IP Phone offers 96 programmable, multi-function, self-labeling keys and
six intuitive state sensitive softkeys. You can program eight of these keys as Float keys. Float keys are
used to display unanswered ringing lines on designated keys where the ringing lines would otherwise be
hidden on one of the phone's application pages. The location of the Float keys is shown in the following
figure.
Up to eight concurrent incoming calls with associated labels can appear on the Float keys. Float keys can
also be used to support ringing line queues – due to the number of ringing lines at any one time, you are
able to view the queue of unanswered "floated" lines, and answer them as quickly as possible.
Only the following line types are supported for Float keys on the 6940 IP Phone:
Single Line
Key System
Multicall
When Float keys are set up, a separator line appears separating Float keys area and programmable keys
area. Switching between programmable key pages is limited to the programmable keys area.
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