Avaya 4600 Series Administrator's Manual page 68

4600 Series IP Telephone LAN Administrator's Guide
Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones—Continued
Error Message
Extension in use
Failed to set phone IP
address
Incompatible
Message light blinks on and
off, and the telephone did
not complete registration.
Password Error
Resource Error
Timeout Error
Undefined Error
Error Messages
5-10
Cause/Resolution
CAUSE: The specified extension is already in use, according to
the DEFINITY switch.
RESOLUTION: Wait a few minutes, and try again. This will work
for the case when the extension is correctly administered, but
service was interrupted and DEFINITY is not yet aware of that
fact. Otherwise, verify proper extension with respect to switch
administration.
CAUSE: The 4600 Series Telephone was originally installed on
one switch with Static Addressing, and has subsequently been
installed on another switch with an active DHCP server assigning
dynamic IP addresses.
RESOLUTION: Reset the telephone.
CAUSE: This release of DEFINITY does not support the current
version of the IP Telephone.
RESOLUTION: Upgrade to the current version of DEFINITY
software.
CAUSE: The telephone has a hardware fault.
RESOLUTION: Replace the telephone.
CAUSE: An invalid DEFINITY Registration password has been
entered.
RESOLUTION: Re-enter the password if mis-entered initially. If
appropriate, verify proper password with respect to switch
administration.
CAUSE: DEFINITY rejects the registration request.
RESOLUTION: Verify DEFINITY Administration to ensure the
telephone's proper IP address, extension, and password are
being used.
CAUSE: Protocol timeout error.
RESOLUTION: Retry. If failure continues, check network
congestion, addresses, etc. to identify cause of timeout.
CAUSE: An error has occurred without an identifiable cause.
RESOLUTION: Conduct Self-test, restart the telephone, and if no
other cause becomes evident, replace the telephone.