Page 1 M410 M412...
Page 2 Improvements or changes in the products or the programs described may be made at any time. A form for the reader’s comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A.
Page 3: Table Of Contents
Turning the Printer Power On ........
Page 4 Lexmark MarkTrack ........
Page 5 Infrared Menu ..........93 LocalTalk Menu .
Page 6 Attendance Messages ......... 159 Solving Printer Problems ....173 Display Problems .
Page 7 Removing an Option Card ........219 Closing the Printer System Board ....... 220 Optional 500-Sheet Drawer .
Page 8 Typefaces and Fonts ......... . 231 Weight and Style .
Page 9: Introduction
Introduction This User’s Guide contains information about the Lexmark Optra M410 and M412 laser printers. It provides setup instructions for the printer and printer options as well as information about loading print material, changing printer settings, replacing printer supplies, and trouble- shooting problems.
Page 10: Other Information
Introduction setting is available in the Paper Source MENU In addition to this User’s Guide, Lexmark offers the follow- ing sources of information about your printer and other Lexmark products and services. The Drivers, MarkVision and Utilities compact disc (CD) that comes with your printer contains several online docu- ments.
Page 11: Trademarks
Inc., registered in the United States and/or other countries. MarkTrack, Optra Forms, and PictureGrade are trade- marks of Lexmark International, Inc. Operation ReSource is a service mark of Lexmark Interna- tional, Inc. ® is a registered trademark of the Hewlett-Packard Company.
Page 12 Trademarks The following terms are trademarks or registered trade- marks of these companies. Albertus The Monotype Corporation plc. Antique Olive Monsieur Marcel OLIVE Arial The Monotype Corporation plc. CG Omega A product of Bayer Corporation CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of Bayer Corporation...
Page 13: Setting Up Your Printer
Metal Bail User’s Guide Your Printer Complete the following sections to set up your Lexmark™ Optra™ M410 and M412 printers. Remove the printer and all items from the packag- ing carton. Save the carton and packing materials in case you need to repack the printer for service or storage.
Page 14: Removing Print Cartridge Packaging
Removing Print Cartridge Packaging Chapter 1: Setting Up Your Printer Use the following information to help determine where to place your printer. Characteristic Depth Height Width Weight Footprint Weight of printer includes print cartridge. Do not place the printer: – In direct sunlight.
Page 15 Raise the upper front door. It remains in place. Grasp the print cartridge by the handgrip. Removing Print Cartridge Packaging...
Page 16 Chapter 1: Setting Up Your Printer Lift the print cartridge up and pull out. Pull up on each end of the plastic piece and then remove the packaging material. Discard all packaging material: the plastic piece, the foam, and the paper connected to the foam.
Page 17: Installing The Print Cartridge
Insert the print cartridge: Align the tabs located on each side of the print cartridge with the slots on either side of the print cartridge cradle as shown. Use the colored arrows inside the printer for placement. Installing the Print Cartridge...
Page 18: Loading The Standard Input Tray
You cannot close the door completely if the print cartridge is not installed correctly. Your printer has one standard 250-sheet input tray that holds five paper sizes. For information on the different sizes and types of print material you can use with your printer, see “Using Print Materials”...
Page 19 Paper Size Length Guide Indicators Length Guide Paper Size Indicators Note: The paper size indica- tors are paper size abbreviations used for the placement of the length guide as shown. This example shows how to adjust for letter-size paper (LTR). Press down on the metal plate until it locks into place.
Page 20 Width Guide Tab Width Guide Chapter 1: Setting Up Your Printer Press down on the width guide tab and slide the width guide to the far right side of the input tray as shown. Flex the sheets back and forth to loosen them, then fan them.
Page 21 Metal Stop Note: Make sure the paper fits easily under the metal stop and is not bent or wrinkled. Do not raise the metal stop or force paper under the metal stop. Overfilling the input tray may cause paper jams. Stack Height Indicator Note:...
Page 22 Chapter 1: Setting Up Your Printer Push on the right side of the width guide to move it to the left until it lightly touches the edge of the paper. Slide the input tray all the way into the printer until it snaps into place.
Page 23: Installing The Paper Bail
The paper bail consists of two parts: a plastic bracket already installed on the printer and a metal bail. Complete the following steps to install the metal bail: Locate the metal bail that comes with your printer.
Page 24: Connecting Your Printer To A Computer
Your printer uses an IEEE 1284-compliant parallel cable that supports bidirectional communication. We recom- mend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you use a cable other than an IEEE-com- pliant cable, you may not be able to access all of your printer functions.
Page 25 Tighten the screws on the parallel cable to the computer. Check the parallel cable connections to make sure they are completely secured. Continue with “Plugging the Printer In” on Clips page 20. Connecting Your Printer to a Computer...
Page 26: Using A Usb Cable
Using a USB Cable Cable USB Port Chapter 1: Setting Up Your Printer Your printer has one standard USB port located on the printer system board. Complete the following steps to connect your printer using a USB cable. For Windows 2000 users:...
Page 27 When you finish, exit the setup program and remove the CD from your computer. For Windows 98 users: Make sure the printer power is Off (O) and the printer power cord is unplugged from the electri- cal outlet. Align and plug the USB cable into the USB port on the back of your printer as shown.
Page 28 Printer Drivers is selected as the default on the next screen. Click Next Scroll through the list of printers on the left of the screen and click the check box to select Optra M410 or Optra M412 and click WIN98USB screen Next...
Page 29 Click the button. The name of your printer moves to the box on the right of the screen. Click Next The Drivers tab screen displays. Highlight in the top window of the screen LPT1 for the PostScript language. Scroll to...
Page 30 USB Port Chapter 1: Setting Up Your Printer For Macintosh users: Make sure the printer power is Off (O) and the printer power cord is unplugged from the electri- cal outlet. Connect the end of the USB cable to the port on your computer.
Page 31 Note: Both areas of the printer dialog box show the Optra M410 or Optra M412 printer icons. The previous screen displays. Notice the new printer icon. Click Create A window appears for you to name the printer. Type in the name of the printer or accept the default name.
Page 32: Plugging The Printer In
Power On Chapter 1: Setting Up Your Printer Plug the printer power cord into the connector as shown. Plug the other end of the printer power cord into a properly grounded electrical outlet. Printer Power Cord Continue with “Turning the Printer Power On” on page 20.
Page 33: Printing The Menu Settings Page
The menu settings page shows current settings for the menus, a list of installed options, and available printer memory. You can use this page to verify that all printer options are properly installed and the printer settings are set to what you want.
Page 34: Installing The Operator Panel Overlay
Overlay Chapter 1: Setting Up Your Printer If English is your preferred language, continue with “Installing Printer Drivers and Utilities” on page 24. If English is not your preferred language, complete the fol- lowing steps to customize the operator panel.
Page 35: Changing The Operator Panel Display Language
Select Press until your preferred language appears Menu> on the second line of the display. Press Select The printer resets and displays text in the requested language. Changing the Operator Panel Display Language button to enter the until Menu> <Menu...
Page 36: Installing Printer Drivers And Utilities
Follow the instructions in the booklet included with the CD to start the printer setup utility. The setup utility lets you install printer drivers and utilities to manage Lexmark printers attached to your network. See “Introducing MarkVision” on page 25 for more information.
Page 37: Markvision
Drivers, MarkVision and Utilities CD. The MarkVision graphical user interface provides advanced, real-time, centralized management capabilities for Lexmark printers connected locally or attached directly to a network. Network users and administrators can also use the following MarkVision features to increase productivity: •...
Page 38: Markvision For Intranet Servers
Intranet Servers Introducing MarkVision for Intranet Servers Chapter 2: MarkVision Lexmark network printers and change network addresses from one workstation. • Use MarkVision to easily manage and monitor your Lexmark printers. – Messages on the MarkVision remote operator panel reflect printer real-time status.
Page 39: Markvision For Unix Networks
MarkVision features to increase productivity. Maps Locate printers quickly in your organization by position- ing printer icons on a map to show not only printer status, but also actual printer location. Filters Search for devices using criteria such as printer status and installed features.
Page 40: Lexmark Marktrack
UNIX platforms. To purchase MarkVision for UNIX, contact the place where you bought your printer or visit the Lexmark Web site at www.lexmark.com. MarkTrack™ is a network printer reporting software package that helps administrators manage printing envi- ronments more efficiently.
Page 41: Lexmark Netpnp
Lexmark Web site at www.lexmark.com. NetPnP automates the configuration and installation of Lexmark printers on a network. NetPnP senses when a new printer is attached to the network, automatically cre- ates a shared printer object on a Windows NT 4.0 system, and notifies users by e-mail that the printer is available for printing.
Page 42: Optra Forms
The same data can be sent to several remote printers with different resident forms so that the completed forms can be customized for the specific printer location. For exam- ple, the same purchase order information can be sent to different printers and printed with different addresses and logos.
Page 43: Solaris Ready Printers For Sun Customers
• Stores forms as efficient, compact forms in flash. • Works with Optra M410 and M412 printers and the Optra T and Optra W laser printer families using the Optra Forms™ 1, 2, 4, 8, and 16MB Flash DIMMs or Optra Forms Hard Disk.
Page 44 Chapter 2: MarkVision...
Page 45: Using The Operator Panel And Menus
You can change most printer settings from your software application or printer driver. Settings you change from the application or driver apply only to the job you are prepar- ing to send to the printer.
Page 46: Using The Operator Panel
Printer Indicator Light Printer Indicator Chapter 3: Using the Operator Panel and Menus The operator panel, on the front left-side of your printer, has a 2-line by 16-character liquid crystal display (LCD), one printer indicator light, and six buttons. Notice the Menu button is split into two functioning halves;...
Page 47: Operator Panel Buttons
• Resume printing after loading print material and clearing paper jams. • Exit Power Saver If you have changed printer settings from the operator panel menus, press job to print. The printer must display Each end of the button has a function. Press the Menu>...
Page 48 - Opens the menu and displays the first item in the menu. - Opens the menu item and displays the default setting. • Save the displayed menu item as the new default setting. The printer displays the message briefly and returns to the menu item.
Page 49: Printer Messages
The screen to the left is an example of an operator panel message. The printer status appears on the first line of the display. The second line displays messages, such as warn- ing messages, that give more information about printer status.
Page 50: Operator Panel Menus
44. Some menus appear only if a specific option is installed in the printer. Other menu items may only be effective for a particular printer language. You can select these values at any time, but they only affect printer function when you use the specified printer language.
Page 51: Printing The Menu Settings Page
The menu settings page shows current settings for the menus, a list of installed options, and available printer memory. You can use this page to verify that the printer options are properly installed and the printer settings are set to what you want.
Page 52: Changing Menu Settings
Chapter 3: Using the Operator Panel and Menus You can use the operator panel to change printer settings and customize your printer to meet your specific needs. To select a new value as the default setting:...
Page 53: Disabling The Operator Panel Menus
Turn the printer power Off (O). Press and hold the Select turn the printer power On (|). Release the buttons when appears on the operator panel display. When the printer self test completes, the displays. MENU Press until Menu> Panel Menus ond line.
Page 54 Press until Menu> Exit Config Menu second line. Press Select Activating Menu Changes briefly appears. The printer Performing Self Test returns to the state. Ready To enable the menus, repeat the previous steps and select instead of Enable Disable...
Page 55: Overview Of Printer Menus
Network 1 Setup Transmit Delay Max Baud Rate Some printer models released in the year 2000 or later designated as Energy Star printers cannot have Power Saver disabled. Parallel Mode 1 is not supported on the Optra M412 printer. For all menus: –...
Page 56: Paper Menu
Use the PAPER MENU to define all settings relating to print material input and output, as well as the specific print material you are using with your printer. setting identifies the default paper source. when manually feeding a sheet of print material other than an envelope when manually feeding an envelope through the multipurpose feeder.
Page 57 Paper Menu (continued) Menu Item Values PAPER SIZE Tray 1 Size Tray 2 Size Each of the above menu items support the following values as a second menu: A4* (Country specific) JIS B5 Letter* (Country specific) Legal Executive MP Feeder Size A4* (Country specific) JIS B5 Letter* (Country specific)
Page 58 Manual Env Size feeder. Universal PAPER SIZE sizes. The printer automatically formats the page for the maximum possible size. You can then set the actual page size from your application. Select Other Envelope match any of the other available sizes. The printer automatically formats for the maximum possible envelope size.
Page 59 Paper Menu (continued) Menu Item Values PAPER TYPE Tray 1 Type Tray 2 Type Manual Pap Type Each of the above menu items support the following values as a second menu: Plain Paper* Card Stock Transparency Labels Bond Letterhead Preprinted Colored Paper Custom Type 1 Custom Type 2*...
Page 60 A source selection is unnecessary. • Enables the printer to automatically link paper sources. Any sources that contain the same type and size of print material are automatically linked by the printer if you have set the PAPER SIZE Linking”...
Page 61 If a print job requests a size print material that is only loaded in the multipurpose feeder, the printer selects the print material from the multipurpose feeder for the print job. Select Manual feeder.
Page 62 Paper Menu (continued) Menu Item Values PAPER TEXTURE Plain Texture Card Stock Text Trnsprncy Text Labels Texture Bond Texture Envelope Texture Ltrhead Texture Preprint Texture Colored Texture Custom 1 Texture Custom 2 Texture Custom 3 Texture Custom 4 Texture Custom 5 Texture Custom 6 Texture Each of the above menu items support the following three values as a second menu: •...
Page 63 Paper Menu (continued) Menu Item Values PAPER WEIGHT Plain Weight CardStock Weight Trnsprncy Weight Labels Weight Bond Weight Envelope Weight Ltrhead Weight Preprint Weight Colored Weight Custom 1 Weight Custom 2 Weight Custom 3 Weight Custom 4 Weight Custom 5 Weight Custom 6 Weight Each of the above menu items support the following three values as a second menu: •...
Page 64 Short on page 172 for more information. Open Rear Door ) for each printer paper type. Short for all other print material. Custom x Length...
Page 65: Finishing Menu
This saves processing time for the printer and for the application, and overall printing time may be reduced. Collation and not send the job to the printer multiple times. Your application must also let you specify the number of copies needed or let you use the printer default setting for Select Collation Collated in the printer driver and set the number of copies to one.
Page 66 The printer uses the determine the order and orientation of the page images and if a border is printed around each page image. Printer setting changes within a print job may affect the results you get when using Multipage Print *Factory default Chapter 3: Using the Operator Panel and Menus menu item.
Page 67 Rev Horizontal Rev Vertical Multipage Order printed using page images depends on if the pages are sent to the printer as portrait or landscape images. The following examples show the result of using each job. *Factory default setting determines the positioning of multiple page images on pages .
Page 68 Multipage Print to allow the printer to choose between portrait and landscape positioning. to position the long edge of the print material as the top of the page.
Page 69: Utilities Menu
The menu settings page is a list of the user default settings, the installed options, and the amount of available printer memory. This list also shows you the order of menu items. Note: The menu settings page must be printed on letter-, legal-, or A4-size paper.
Page 70 Defragment Flash Defragmenting the flash memory option transfers all undeleted resources stored in flash memory to printer memory and then reformats the flash memory option. When the format operation is complete, the undeleted resources are loaded back into flash memory.
Page 71: Job Menu
To exit Hex Trace Menu> the second line of the operator panel display. Press Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See Job Menu Note: For documentation pur-...
Page 72 When you create a Confidential Job, the printer formats your job and holds the job in memory. The printer delays the printing of your job until you enter a PIN assigned to the job. You enter the number through the operator panel. See “Entering a Personal Identification Number (PIN)”...
Page 73 Job Menu (continued) Menu Item Values CONFIDENTIAL Once a valid PIN is entered, the operator panel displays: (continued) CONFIDENTIAL JOB Print All Jobs You have several print or delete options to choose from: • print all jobs • print a job •...
Page 74 Return displays; however, the message Jobs selected some print jobs for deletion. Once the printer exits the menus and returns to an online state, the job starts printing. For more information, see Deleting Jobs Chapter 3: Using the Operator Panel and Menus...
Page 75 The message Deleting Jobs Select to choose this value, a list of jobs held in printer memory is displayed as <Menu to scroll to the job you want to delete. When the job is on the second Select to mark a job for deletion.
Page 76 Once the printer exits the menus and returns to an online state, the remaining copies print. Once all copies are printed, the job is deleted from printer memory. For more infor- mation, see...
Page 77 HELD JOBS When you create a Repeat Print job, the job formats and prints, but the printer stores the job in memory so you can print additional copies of the job at a later time. As long as the job remains stored in memory, you may print additional copies.
Page 78 You specify the number of copies you want when you send the job from the printer driver. This allows you to examine the first copy to be sure it is satisfactory before you print the other copies.
Page 79 Return displays; however, the message Jobs selected some jobs for deletion. Once the printer exits the menus and returns to an online state, the jobs you selected start printing. For more information, see Queuing and Deleting Jobs to choose this value, printing starts and the operator panel exits this Select displays.
Page 80 The message Deleting Jobs Select to choose this value, a list of jobs held in printer memory is displayed as <Menu to scroll to the one job you want to delete. When the job you want to...
Page 81 When you are finished making selections and changing the number of copies, press until you exit the menus or press however, the message jobs for deletion. Once the printer exits the menus and returns to an online state, the remaining copies print. For more information, see on page 156.
Page 82 , the printer resets to the user default setting for each menu Reset Printer to print any data stored in the print buffer. state occurs if an incomplete job is sent to the printer or if an ASCII job Waiting while the...
Page 83: Quality Menu
If you want a bolder line width, emphasis in graphics, or darker gray-scale images, set Toner Darkness and the darkest images. If you want to help conserve the printer toner supply, use the *Factory default Use the QUALITY MENU to change settings affecting the quality of the printed characters and images.
Page 84 ™ menu item to improve the quality of gray-scale printing at 300 and the printer uses the standard screening parameters. If you select Off, ) indicating lower numbers, notice the button.
Page 85: Setup Menu
1…120 (20*) [Optra M410] 1…240 (15*) [Optra M412] Power Saver mining the length of time (in minutes) the printer waits after a job is printed before it goes to a reduced power state. If you have selected a message and becomes the new printer default when the printer is in a messages indicate the printer is ready to receive jobs.
Page 86 Storing downloaded resources in flash memory or hard disk is permanent storage rather than the temporary storage that RAM provides. You can add resources to flash memory or to the hard disk until the option is full. Use your software application or the printer Toolkit to download resources to the printer.
Page 87 When the specified length of time and then automatically resumes processing. This setting is also used as a timer. After an inactive period in the menus, the printer automat- ically exits the menus and returns to the...
Page 88 If you still cannot print the page, your printer may not have enough memory to process the page. You may have to reduce the size and number of fonts on the page, or increase the installed printer memory.
Page 89 Disabled* 10…100% If you have a hard disk option installed in your printer, you can allocate a portion of the available hard disk space for processing print jobs. The job is temporarily stored on the hard disk before being printed, usually freeing the host computer while the job prints.
Page 90 Disabled 10…1000* (in increments of 1 job) If a hard disk option is installed in your printer, you can use the hard disk to store statistical information about a specified number of jobs. The value you select from the menu item determines the number of jobs for which statistics are stored. Once you reach the job limit, statistics for the oldest job are deleted as new statistics are stored, maintaining statistics for the specified number of jobs.
Page 91: Pcl Emul Menu
(R0 Courier*) After you select a font source, choose the specific font from the printer displays the font source abbreviation, font ID, and font name for each font. The font source abbreviation is Note: Always select the correct To print a font sample list showing all the fonts available for PCL emulation, see “Printing a...
Page 92 A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font. Symbol sets support the different requirements for languages or specific applications, such as math symbols for scientific text. The printer displays only the symbol sets supported for the selected font name.
Page 93 10-pitch characters. *Factory default menu item to change the number of lines that print on each page. setting can range from 1 to 255 lines per page. The printer sets the , and Orientation settings. Select the correct...
Page 94 Configure MP to uninstalled sources. menu item lets you configure your printer to work with printer drivers to use the factory default paper source assignments. ) to assign a custom value to a paper source. 0 ... 199 to view the factory default values assigned to each paper source.
Page 95: Postscript Menu
PostScript Menu PostScript Menu Menu Item Values Print PS Error Off* Select the error message prints, and the printer discards the job. Print PS Error prints. Font Priority Resident* Flash / Disk Font Priority formatted and is not defective, Read/Write or Write protected and .
Page 96: Parallel Menu
Menu Item Values PCL SmartSwitch PCL SmartSwitch connection and selects PCL emulation if the data indicates that is the printer language. If both PCL SmartSwitch specified in the , the printer uses the language that has its SmartSwitch setting set to...
Page 97 , the data received must be in NPA format. If not, it is rejected as bad is set to , the printer does not perform any NPA processing. If , the printer examines the data to determine the format and then processes it in setting in the PARALLEL MENU setting automatically resets the printer.
Page 98 Standard Fastbytes protocol for the parallel interface. setting determines whether the printer honors hardware initialization requests setting controls the pull up resistors on the parallel port signals. It is to disable the resistors or to setting determines if the parallel port data is sampled on the leading or is set to , the parallel port data is sampled on the leading edge of strobe.
Page 99: Serial Menu
, the data received must be in NPA format. If not, it is rejected as bad is set to , the printer does not perform any NPA processing. If , the printer examines the data to determine the format and then processes it in setting in the applies only to the serial interface connection.
Page 100 If the limited size of the serial buffer is preventing you from continuing work in your software application each time you send a job to the printer, you may want to increase the buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link...
Page 101 Serial Menu (continued) Menu Item Values Baud 1200 2400 4800 9600* 19200 38400 57600 115200 This setting lets you select the rate at which data is being sent to or from your computer. Refer to the Technical Reference for information about the range of baud values. Data Bits This setting lets you select the number of data bits that are sent in each transmission frame.
Page 102 The port expects to receive data frames with an odd number of logical 1’s per byte. The printer transmits XOFF and XON with odd parity. If the printer detects a parity error, the port sends X'5F' to the printer instead of the character sent by the host system.
Page 103: Network Menu
, the data received must be in NPA format. If not, it is rejected as bad is set to , the printer does not perform any NPA processing. If , the printer examines the data to determine the format and then processes it in setting in the NETWORK MENU setting automatically resets the printer.
Page 104 You can configure the size of the network input buffer to meet the requirements of your system. If the limited size of the network buffer is preventing you from continuing work in your software application each time you send a job to the printer, you may want to increase the buffer size.
Page 105: Infrared Menu
IR Option 1 If you select PCL SmartSwitch PCL SmartSwitch connection and selects PCL emulation if the data indicates that is the printer language. If both PCL SmartSwitch specified in the , the printer uses the language that has its SmartSwitch setting set to...
Page 106 You can configure the size of the infrared input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your software application each time you send a job to the printer, you may want to increase the buffer size.
Page 107 The maximum baud rate possible for both the printer and the infrared adapter is automatically set during a power on reset. However, if your printer is situated in a bright or highly reflective environment, you may experience intermittent communication problems. If you do, select a lower baud rate for the infrared connection.
Page 108: Localtalk Menu
, the printer uses the language that has its SmartSwitch setting set to PS SmartSwitch PS SmartSwitch interface connection and selects PostScript 3 emulation if the data indicates that is the printer language. If both PCL SmartSwitch...
Page 109 You can configure the size of the LocalTalk input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your software application each time you send a job to the printer, you may want to increase the buffer size.
Page 110 Menu Item Values LocalTalk Addr (LocalTalk Node Number) This setting identifies the LocalTalk Node number assigned to the printer. It cannot be modified through the operator panel. LocalTalk Zone (Zone name provided by LocalTalk network) This setting determines the LocalTalk Zone. It cannot be modified through the operator panel.
Page 111: Usb Menu
USB Menu USB Menu Menu Item Values PCL SmartSwitch PCL SmartSwitch connection and selects PCL emulation if the data indicates that is the printer language. If both specified in the set to default. PS SmartSwitch PS SmartSwitch interface connection and selects PostScript 3 emulation if the data indicates that is the printer language.
Page 112 You can configure the size of the USB input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your software application each time you send a job to the printer, you may want to increase the buffer size.
Page 113 Job Buffering is not defective, Read/Write or Write protected, and if Disabled display when the printer is turned on, or during disk format and write operations. See 61 Defective Disk Job Buffering is set to Note: Changing the...
Page 114: Fax Menu
Chapter 3: Using the Operator Panel and Menus Use the FAX MENU to change settings affecting fax data received by the printer through the serial interface port on the Tri-Port interface option card. With the Tri-Port interface option card installed, the printer can receive and print fax data.
Page 115 The maximum size depends on the amount of memory in your printer, the size of the other link buffers and whether the the fax buffer size, you can disable or reduce the size of the parallel, infrared, LocalTalk, and USB buffers.
Page 116 Incoming faxes are automatically formatted to print on the paper size set in the menu item. The printer automatically prints from the paper source containing the correct paper size and paper type as specified in the contains the correct paper size and paper type, you are prompted to change the print material in a selected source to match the on page 105 for more information.
Page 117 Custom Type 6 Fax Paper Type The printer automatically prints from the paper source containing the correct paper size and paper type as specified in the contains the correct paper size and paper type, you are prompted to change the print material in a selected source to match the on page 104 for more information.
Page 118: Config Menu
When the printer self test completes, the displays. MENU When you exit the CONFIG MENU, the printer restarts automatically and returns to the Exit Config Menu to print the quality test pages. The first page contains a combination of graphics...
Page 119 Each of the above menu items support the following values as a second menu: Normal* Narrow NARROW MEDIA so the printer can adjust its speed, thus prolonging the life of the fuser. Custom x Width utility, such as MarkVision. If a user-defined name is available, the name displays instead of Custom x Width truncated to 16 characters.
Page 120: Understanding Print And Hold Jobs
MENU When you send a Confidential Job, the printer formats your job and holds the job in memory. The printer delays the printing of your job until you enter a PIN assigned to the job. You enter the number through the operator panel.
Page 121: Held Jobs
Repeat Print Job When you create a Repeat Print job, the job formats and prints, but the printer stores the job in memory so you can print additional copies of the job at a later time. As long as the job remains stored in memory, you may print addi- tional copies.
Page 122 Additional requested copies are held in printer memory. You specify the number of copies you want when you send the job from the printer driver. This allows you to examine the first copy to see if it is sat- isfactory before you print the other copies.
Page 123: Printing And Deleting Held Jobs
DELETE A JOB Once you send a Confidential Job from your software application or printer driver, it is processed and held in printer memory. A Personal Identification Number (PIN) is paired with the print job in printer memory.
Page 124 Once you successfully enter the PIN, the printer Enter checks the PIN with each stored PIN associated with each Confidential Job in printer memory. If the number matches, you are given access to the next level of the you can select to print or delete jobs matching the PIN.
Page 125: Print And Hold Formatting Errors
Print and Hold job. It looks like this: When this type of error occurs, a portion of the processed job may still print, so the printer does not discard the entire job. Instead the lightning bolt displays to tell you that there is a formatting error on the particular job.
Page 126 Chapter 3: Using the Operator Panel and Menus Once you select PRINT A JOB values in the PRINT COPIES CONFIDENTIAL JOB or the menu item, the lightning bolt displays HELD JOBS by the value if the currently displayed job experiences a formatting error.
Page 127: Using Print Materials
This chapter provides specifications and guidelines for each type of print material that can be used with your Multipurpose printer, as well as important information about the paper Feeder sources and the output bins. Your printer has two standard paper sources, the...
Page 128: Paper Sources And Sizes
“Print Material Guidelines” on page 118. See “Paper and Envelope Dimensions” on page 117 for a list of the print material and envelope sizes your printer supports. Sizes A4, JIS B5, letter, legal,...
Page 129 (Multipurpose feeder only) (8.5 x 14 in.) Select this value when using a non-standard size sheet of print material. The printer formats the page for the maximum size (8.5 x 14 in.). Set the actual size from your software application.
Page 130: Print Material Guidelines
Letterhead Chapter 4: Using Print Materials Selecting the appropriate print material (paper, transpar- encies, envelopes, labels, and card stock) for your printer helps you avoid printing problems. The following sections contain guidelines for choosing the correct print material for your printer.
Page 131: Transparencies
MarkVision. You can feed transparencies from the 250-sheet input tray or the multipurpose feeder. Try a sample of any transpar- encies you are considering using with the printer before buying large quantities. Do not load transparencies in the optional 500-sheet drawer.
Page 132: Labels
• Load envelopes with the flap side down and the short edge nearest the return address positioned to enter the printer first. See page 147 for an illustra- tion for loading envelopes. • If you are feeding self-sealing envelopes, open the rear output bin door so envelopes feed straight out the back of the printer.
Page 133 • You may feed vinyl labels from the 250-sheet input tray and the multipurpose feeder. After continuously printing approximately 10,000 pages of labels (or each time you replace the print cartridge), complete the following steps to maintain printer feeding reliability: Print 5 sheets of paper. Wait approximately 5 seconds.
Page 134: Card Stock Guidelines
Try a sample of any card stock you are considering using with the printer before purchasing a large quantity. See page 116 for information on the preferred weight of print materials.
Page 135: Storing Print Material
Storing Print Use the following guidelines for proper print material storage: Material • For best results, store print material in an environ- • Store cartons of print material on a pallet or shelf, • If you store individual packages of print material, •...
Page 136: Loading Print Material
This infor- mation is usually indicated on the print material package. Your printer has one standard 250-sheet input tray that holds five paper sizes: A4, B5, LTR (Letter), LGL (Legal), and EXE (Executive). The 250-sheet input tray also holds labels or transparencies.
Page 137 Paper Size Length Guide Indicators Length Guide Paper Size Indicators Press down on the metal plate until it locks into place. The metal plate remains stationary on the inside bottom of the input tray. Move the length guide to the correct position for the size print material you are loading.
Page 138 Length Guide Paper Size Indicators Note: These examples show how to adjust for letter-size paper (LTR). The paper size indicators are paper size abbre- viations used for placement of the length guide as shown. Width Guide Tab Width Guide Chapter 4: Using Print Materials –...
Page 139 Metal Stop Note: Make sure the print material fits easily under the metal stop and is not bent or wrinkled. Do not raise the metal stop or force print material under the metal stop. Flex the sheets back and forth to loosen them, then fan them.
Page 140 Note: Overfilling the input tray may cause paper jams. Width Guide Note: Sliding the width guide too tight against the print mate- rial may cause misfeeds. Chapter 4: Using Print Materials Do not exceed the maximum stack height indi- cated by the line under the arrows. Push on the right side of the width guide to move it to the left until it lightly touches the edge of the print material.
Page 141 Insert the input tray. Slide the input tray all the way into the printer until it snaps into place. Slide the 500-sheet input tray all the way into the support unit. If an error message displays, see “Understanding Printer Messages” on page 151.
Page 142: Loading The Multipurpose Feeder
Chapter 4: Using Print Materials Your printer has one standard multipurpose feeder that holds several sizes and types of print material, such as paper, card stock, transparencies, postcards, note cards, and envelopes. You can load approximately 100 sheets of 75 g/m (20 lb) paper at a time.
Page 143 Do not fold or crease the print material. Straighten the edges on a level surface. Locate the stack height limiter on the left side of the printer. Place the print material against the left side of the multipurpose feeder with the recommended print side face up and the top edge going in first toward the printer.
Page 144 Paper Width Guide Chapter 4: Using Print Materials Slide the print material into the multipurpose feeder as far as it will go. Do not force it. Forcing print material could cause a paper jam. Slide the paper width guide to the left until it lightly touches the edge of the print material.
Page 145: Using The Paper Exits (Output Bins)
(Output Bins) Using the The standard output bin holds 250 sheets of print material and is located on top of the printer. The printer automati- Standard Output Bin cally sends print jobs to the standard output bin. The standard output bin collates print jobs face down.
Page 146: Using The Rear Output Bin
Card Stock & Label Guide. The printer automatically sends print jobs to the rear out- put bin when you open it. The rear output bin reverse col- lates print jobs face up.
Page 147: Printing On Letterhead
For example, if you have the same size and type print material loaded in the standard 250-sheet tray and the optional 500-sheet drawer, the printer will select print material from one tray when the other becomes empty. If you load the same size print material in each tray, make sure the print material is all the same type.
Page 148: Manual Duplex Printing
When printing letterhead paper from the multipurpose feeder, load it with the design face up, so the top edge of the sheet with the logo enters the printer first. Feeder To print the second side of the sheet, load the printed side face down with the top edge of the sheet facing toward the printer.
Page 149: Avoiding Paper Jams
Material Guidelines” on page 118. • If you need to load print material in a tray while a job is printing, press the the printer motors to idle before you remove the tray from the printer. After you reinstall the loaded tray, press to continue printing.
Page 150 Chapter 4: Using Print Materials...
Page 151: Multipurpose Feeder
The multipurpose feeder is located on the front of your printer. It can be closed when you are not using it, making the printer more compact. You may want to use the multipurpose feeder when you print on different sizes and types of print material, such as paper, card stock, transparencies, postcards, note cards, and envelopes.
Page 152: Multipurpose Feeder Guidelines
Multipurpose Feeder Guidelines Chapter 5: Multipurpose Feeder When printing from the multipurpose feeder, be sure to set the PAPER SIZE PAPER TYPE menu item. Also, select the size and paper type from your software application for the print material you have loaded.
Page 153: Opening The Multipurpose Feeder
Opening the To open the multipurpose feeder door: Multipurpose Feeder Push the lower release latch on the front left side to release the multipurpose feeder door. The multipurpose feeder door is the same as the lower front door. The multipurpose feeder door opens and stops in place.
Page 154 Note: Extend the metal bar to its full-length position to hold longer print material. Chapter 5: Multipurpose Feeder Locate the metal bar in the recessed area on the multipurpose feeder. Pull the metal bar straight out to extend the multi- purpose feeder.
Page 155: Loading The Multipurpose Feeder
Loading the Multipurpose Feeder Note: Note the recommended print side label on the print material package and load print material accordingly. Loading Print Material Simplex Envelope Proper loading prevents paper jams and ensures trouble-free printing. The following sections give detailed instructions for loading.
Page 156 Note: Avoid touching the print side of the transparencies. Be careful not to scratch them. Chapter 5: Multipurpose Feeder Slide the paper width guide to the far right side of the multipurpose feeder. Paper Width Guide Prepare specific print material for loading: –...
Page 157 Stack Height Limiter – Fan envelopes back and forth to loosen them. Do not fold or crease the envelopes. Straighten the edges on a level surface. Locate the stack height limiter on the left side of the multipurpose feeder. Place the print material against the left side of the multipurpose feeder.
Page 158 Note: Do not exceed the maxi- mum stack height limiter located on the left side of the multipur- pose feeder. Overfilling the mul- tipurpose feeder may cause paper jams. Chapter 5: Multipurpose Feeder Load specific print material: – Load paper with the recommended print side face up and the top edge going in first as shown.
Page 159 These enve- lopes may severely damage the printer. – Load transparencies with the recommended print side face up and the top edge going in first as shown. – Load envelopes with the flap side down and the stamp area end going in last as shown.
Page 160 Note: If envelopes jam while printing, try reducing the number of envelopes you load. Paper Width Guide Chapter 5: Multipurpose Feeder Slide the print material into the multipurpose feeder as far as it will go. Do not force it. Forcing print material could cause a paper jam.
Page 161: Using The Multipurpose Feeder
See “Using the Rear Output Bin” on page 134 for more information. Press to return the printer to the Using the Multipurpose Feeder for the multipurpose ) is set to the correct size for...
Page 162: Closing The Multipurpose Feeder
Closing the Multipurpose Feeder Chapter 5: Multipurpose Feeder When you finish printing with the multipurpose feeder: Remove all print material. Push the metal bar straight back to collapse the multipurpose feeder to its short-length position. Close the multipurpose feeder door. Close the rear output bin if you were printing on print material 152.4 mm (6 in.) or less in length.
Page 163: Understanding Printer Messages
The first line (line 1) on the display provides information on the current state or status of the printer, as shown in the tables beginning on page 152. However in some cases, a message is long enough that it requires both lines to dis- play the entire message.
Page 164: Line 1 Messages
Busy blinks while the printer is processing data. <warning> The display shows one of the following items on line 1 while the printer processes data: • A PJL RDYMSG, if it is defined • A Network Printing Alliance (NPA) protocol job name, if one is defined •...
Page 165 Deleting Jobs selected for printing. The printer is deleting one or more Print and Hold jobs and printing one or more Print Queuing and and Hold jobs. This message displays if one or more print jobs are selected for Deleting Jobs deletion in the print jobs are selected for printing.
Page 166 • Reset the printer. Press Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See The printer is running the normal series of start-up tests after it is powered On (|). Performing Self Test When the tests are complete, the printer returns to the No button actions are possible while this message display.
Page 167 Status Message Meaning and Actions Allowed While Message Displays The printer is processing or printing a directory of all files stored in the flash memory Printing option or on the hard disk option. Directory List Printing Font The printer is processing or printing a list of all available fonts for the selected printer language.
Page 168 Status Message Meaning and Actions Allowed While Message Displays The printer is processing one or more Print and Hold jobs selected for printing. This Queuing Jobs message displays if you selected no jobs are selected for deletion. The printer is processing one or more Print and Hold jobs selected for printing and Queuing and deleting one or more Print and Hold jobs.
Page 169 No button actions are possible while this message displays. Waiting Waiting <warning> • The printer has received a page of data to print, but is waiting for an End of Job • When Note: The printer language appears on line 1 to the right of the • Press •...
Page 170: Warning Messages
USB 1 Chapter 6: Understanding Printer Messages Warning messages give further information about printer status. The following is an example of a warning message displayed on the operator panel when the printer is in the Ready state: Ready Tray 1 Missing...
Page 171: Attendance Messages
Print and Hold jobs. See The printer lacks the memory needed to enable 35 Res Save Off indicates that too much memory is allocated for one or more of the printer link buffers. Deficient Memory To enable • Install additional memory, or •...
Page 172 Attendance Message Meaning and Required Action The printer memory used to store pages of data is too full to collate the rest of the print 37 Insufficient job. Collation Area • Press • Cancel the current job. Press • Reset the printer. Press Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs.
Page 173 Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See After resetting the printer, reduce the complexity of the print job and send it to print again. To simplify the print job: •...
Page 174 • Cancel the current job. Press • Reset the printer. Press Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See The printer detects an unformatted flash memory option. This message appears when 53 Unformatted you power On (|) the printer.
Page 175 54 Network 1 port. Software Error • Press Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See Fax Port , the printer automatically assumes a modem is connected for fax processing.
Page 176 However, any fax data stored in the fax buffer is printed. See “Fax Menu” on page 102 for more information. Data is sent to the printer across the serial port, but the serial port is disabled. When 56 Serial...
Page 177 Flash Options • Press • Turn the printer power Off (O). Remove the extra option. Turn the printer power 61 Defective The printer detects a defective hard disk option. This message appears when you power On (|) the printer, or during hard disk format or write operations.
Page 178 Attendance Message Meaning and Required Action The printer detects a paper jam behind the rear output bin door. Open the rear output 202 Paper Jam bin door and gently remove the jammed print material. Close the rear output bin door.
Page 179 Attendance Message Meaning and Required Action The printer requests a different print material than what is loaded in the tray or set in Change <input source> <Custom Type Name> Line 1 displays the input source ( <size> <type><size> • Tray 1 •...
Page 180 If this message displays: • Reestablish communication by removing the optional 500-sheet drawer and • In case of a hardware failure, turn the printer power Off (O) and back On (|). If the Close Door or The upper front door is open or the print cartridge is not installed.
Page 181 Print and Hold jobs. See The printer has lost communication with the optional 500-sheet drawer support unit. Install Tray 2 The support unit is not properly attached to the printer when you have sent a job to or Cancel Job print.
Page 182 Attendance Message Meaning and Required Action The printer is trying to feed print material from an input source it detects is empty. Load <input source> <Custom Type Name> Line 1 displays the input source ( <size> • Tray 1 <type><size>...
Page 183 • Cancel the current job. Press • Reset the printer. Press Note: Resetting the printer deletes all current data from the print buffer, including all Print and Hold jobs. See The Personal Identification Number (PIN) you entered is not a PIN associated with any No Jobs Found.
Page 184 Print Jobs on This message displays when Disk? Go/Stop? turned Off (O) while print jobs are spooled to the hard disk option. When the printer power is turned back On (|), it asks for confirmation to print the waiting jobs. • Press •...
Page 185: Solving Printer Problems
• All options are properly installed. If you have checked all of the above and still have a prob- lem, turn the printer power Off (O), wait for about 10 sec- onds, and then turn the printer power On (|). This often fixes the problem.
Page 186 Chapter 7: Solving Printer Problems The tables in this chapter define printing problems that may occur and what you can do to resolve them. If the suggested corrective action does not fix the problem, call your service representative. Turn to the appropriate page for help with your printing problem: Problem with...
Page 187: Display Problems
Performing Self Test When the test is completed, the If the messages do not display, turn the printer power Off (O) and call Lexmark Customer Support Center. Settings in the software application, the printer driver, or the printer utilities are overriding the settings in the operator panel.
Page 188: Printing Problems
• Check the cable connection. Make sure you are using the correct cable. If you use the parallel port, we recommend a IEEE 1284-compliant parallel cable such as Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you use the USB port, we recommend the cable with Lexmark part number 12A2405 (2M).
Page 189 Action (continued) • Make sure the print material you are using meets the specifications for your printer. See “Print Material Guidelines” on page 118 for more information. • Flex print material before loading it in any of the paper sources.
Page 190: Print Quality Problems
• Verify that the print material is within the printer specifications. See “Using Print Materials” on page 115 for more information. • If the problem continues, call Lexmark Customer Support Center. Toner is on the transfer roll. To help prevent this, do not load print material that is smaller than the page size of the job to be printed.
Page 191 • If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software application. Resolution was automatically reduced. Reduce the complexity of the print job or add additional printer memory. See information.
Page 192: Option Problems
Chapter 7: Solving Printer Problems Action • Turn the printer power Off (O), wait for about 10 seconds, and turn the printer power On (|). If this does not fix the problem, unplug the printer, and check the connection between the option and printer.
Page 193: Network Printing Problems
“Parallel/USB Interface Option Card” on page 215 for more information. Action If you are using a Lexmark internal print server or external print server, verify that it is set up properly and the network cable is connected. Note: Refer to the documentation that comes with your print server for more information.
Page 194: Other Problems And Questions
RS-232C/RS-422A. See “Tri-Port Interface Option Card” on page 212 for more information. The CD that was shipped with your printer contains an Adobe Acrobat file with a complete list of Printer Command Language (PCL) escape codes.
Page 195: Clearing Jams
To clear paper jam attendance messages, you must remove all jammed print material from the paper path. Press to resume printing. If , the printer prints a new copy of the page that Auto jammed. However, the page will print.
Page 196: Possible Paper Jam Areas
This requires removing the print cartridge from the printer. With a 201 attendance message, the jam is far- ther back in the printer, so you need to reach in farther to remove the jammed print material. Open the upper front door.
Page 197 Note: If there is resistance to the print material, and it does not move immediately when you pull it, stop pulling and access the print material from the rear output bin door. See “202 Paper Jam - Open Rear Door” on page 186 for more information.
Page 198: Paper Jam - Open Rear Door
Chapter 8: Clearing Jams Jams in the following areas cause a 202 attendance mes- sage. Jams in these areas require opening the printer rear output bin door and the upper front door: • The print material jams before reaching the standard output bin.
Page 199 Note: If print material is still in the fuser area, open the upper front door to release the fuser rollers to free the print material. Determine how to remove the jammed print material based on what part of the print material is visible.
Page 200 Note: To avoid tearing, pull the jammed print material out gently and slowly. Chapter 8: Clearing Jams – If an end of the print material is visible, pull the print material straight out toward you. Close the rear output bin door.
Page 201 Note: To clear paper jam attendance messages, you must remove all jammed print material from the paper path. Note: To avoid tearing, pull the jammed print material out gently and slowly. Exiting to the Standard Output Bin Print material jams before it exits completely into the standard output bin.
Page 202: Paper Jam - Short Paper
203 Paper Jam - Short Paper Note: To clear paper jam attendance messages, you must remove all jammed print material from the paper path. Chapter 8: Clearing Jams A 203 attendance message indicates print material less than 152.4 mm (6 in.) in length has attempted to exit the standard output bin.
Page 203 Note: If you cannot find the jammed print material inside the printer, check to see if the print job has exited the standard out- put bin. Remove the print material. If there is resistance to the print material and it does not move immediately when you pull, stop pulling.
Page 204: Paper Jam - Check Mp Feeder
Chapter 8: Clearing Jams The print material jams as it enters the printer from the multipurpose feeder. Pull the jammed print material straight out of the multi- purpose feeder toward you.
Page 205: Maintaining Your Printer
Periodically, you will need to replace the print cartridge and clean the printer to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your printer. Refer printing problems and maintenance tasks to this key operator.
Page 206: Storing The Print Cartridge
Follow the instructions on the new print cartridge box to recycle the used print cartridge. When you return a used print cartridge, you contribute to a worldwide recycling effort at no cost to you. For best results, use Lexmark supplies with the printer.
Page 207: Cleaning The Printhead Lens
See “Print Quality Problems” on page 178 for more information on toner fog and background shading. Order Lexmark part number 4K00196. Installation instruc- tions are included in the kit. If you’re in the U.S. or Canada, call 1-800-438-2468 for information about Lexmark Authorized Supplies Dealers in your area.
Page 208 Chapter 9: Maintaining Your Printer...
Page 209: Fax
198. To use your printer serial port to process fax data, you need an external, class 1 fax modem. You can use virtually any brand, as long as it is a class 1 fax modem.
Page 210: Setting Up A Fax Port
Chapter 10: Fax To use your printer serial port to process fax data: Turn the printer power Off (O) and unplug the printer power cord. Turn the modem power Off and unplug the Printer modem power cord.
Page 211: Resetting A Fax Port
See “Fax Menu” on page 102 for more information. If power to the modem is interrupted you must complete the following steps, in order, for your printer to process fax data: Turn the printer power Off (O).
Page 212: Disabling A Fax Port
Note: If an error message appears, see “Understanding Printer Messages” on page 151. Chapter 10: Fax To disable the fax port and restore the printer serial port settings: When displays on the top line of the opera- Ready tor panel display, press menus.
Page 213: Memory And Option Cards
This chapter provides instructions for installing and removing each option. To install each option, you must first access the printer system board. This can be done from the left side of the printer. Complete the following steps before installing printer memory, a flash memory option, or an option card.
Page 214 Chapter 11: Memory and Option Cards Push the upper release latch to release the upper front door. Push the lower release latch to release the lower front door. Press the latches located inside the front of the printer to release the side door.
Page 215 Screws Screws Remove the side door and lay it aside. Loosen the six screws on the shield. Do not remove the screws. Accessing the Printer System Board...
Page 216 Both memory connec- tor 1 and memory connector 2 are capable of accepting either a printer memory option or a flash memory option card. Chapter 11: Memory and Option Cards Use the tabs located on the side of the shield to slide the shield up until the top three screws fit into the three keyholes on the shield.
Page 217 See the appropriate section for instructions on installing the option. – For a printer memory or flash memory option, see “Installing Memory Options” on page 207. – For an optional internal print server (also called an internal network adapter or INA), see “Internal Print Server (Internal Network...
Page 218: Understanding Memory Options
4MB, 8MB, 16MB, 32MB, and 64MB of memory. You can install up to two optional printer memory cards in your printer, for a total of up to 132MB of SDRAM. The flash memory option is useful for storing information such as downloaded fonts, macros, symbol sets, logos, and forms.
Page 219: Installing Memory Options
Memory Connector 1 Memory Connector 2 This section offers instructions for installing either a printer memory option or a flash memory option card. You may install any one of the following memory configu- rations on your printer system board: • One printer memory option.
Page 220 Connection Points Warning! Printer memory option and flash memory option cards are easily damaged by static electricity. Touch some- thing metal before you touch an option card. Connection Points Chapter 11: Memory and Option Cards Unpack the new option card.
Page 221 Note: This illustration is for the Optra M410. The connector for the Optra M412 is inverted. Invert the option card to insert it. Latch Notch Insert the option card straight into the connector as shown. Make sure the edges of the card fit into the slots located on each of the connector latches.
Page 222: Removing Memory Options
Chapter 11: Memory and Option Cards Before removing a memory option, follow the steps under “Accessing the Printer System Board” on page 201. To remove a printer memory option or a flash memory option card: Locate the option card that you want to remove.
Page 223: Understanding Option Cards
216. An optional internal print server lets you connect your printer to a local area network (LAN). You can install one print server in your printer. There are MarkNet available to support the following topologies: •...
Page 224: Tri-Port Interface Option Card
Since hard disk memory provides permanent storage, job buffering to the hard disk prevents the loss of print job data if the printer loses power. It may also free your application faster for other work.
Page 225 Complete the following instructions to attach the hard disk to the adapter card. If your disk is already attached to a card, go to “Accessing the Printer System Board” on page 201. Attaching a Hard Disk to the Adapter Card...
Page 226 Turn the adapter card over and insert the four screws. Securely tighten each screw. Installing the Hard Disk Option Card To install, complete the following two sections in order: • “Accessing the Printer System Board” on page 201 • “Installing an Option Card” on page 216...
Page 227: Parallel/Usb Interface Option Card
Card Connector Points The parallel/USB interface option card lets you connect your printer to a parallel interface. You can also use the USB (Universal Serial Bus) port to connect your printer to a computer. For more information about USB, see “USB Menu”...
Page 228: Installing An Option Card
Chapter 11: Memory and Option Cards Before installing an option card, follow the steps under “Accessing the Printer System Board” on page 201. To install a hard disk option card, optional internal print server, Tri-Port interface option card, or parallel/USB...
Page 229 Option Card Connector Remove the metal plate covering the connector slot. Locate the two screws on the back of the printer that attach the metal plate to the slot. Remove and save the two screws. Remove and discard the plate.
Page 230 (or the extra screws shipped with the option card) into the holes on either side of the connector slot. Gently tighten the screws to secure the card to the system board. Continue with “Closing the Printer System Board” on page 220.
Page 231: Removing An Option Card
“Accessing the Printer System Board” on page 201. To remove an option card: Remove the two screws on either side of the con- nector slot located on the back of the printer. Pull the option card straight out of the system board connector.
Page 232: Closing The Printer System Board
System Board Tabs Chapter 11: Memory and Option Cards After you have installed all of your options on the printer system board, reattach the shield and close the side door: Grasp the shield by the tabs and align the three keyholes on the shield with the top three screws on the side of the printer.
Page 233 “Verifying the Installation of Options” on page 229. Hold the side door slightly to the left of the printer and place the latches located on the back edge of the side door against the metal shield. The edge of the metal shield fits into the latches. The top latch fits inside the back of the printer.
Page 234 Chapter 11: Memory and Option Cards...
Page 235: Optional 500-Sheet Drawer
Optional 500-Sheet Decide on a location to set the support unit. The printer will be placed on top of it, so allow enough space for easy paper access. The location must be sturdy and large enough to accommodate the printer and the optional 500-sheet drawer.
Page 236 Notice the following parts located on the top sur- face of the optional support unit: the tab, the round hole, and the four square holes. Lift the printer by the handholds or ask someone to help you lift the printer. The bottom surface of the printer has matching holes or feet that accommodate the tab, round hole, and four square holes.
Page 237 “Verifying the Installation of Options” on page 229. Place the printer on top of the support unit. Make sure the edges of the printer and the support unit are aligned properly. Load print material in the input tray. See “Loading Print Material” on page 124 for more information.
Page 238 Chapter 12: Optional 500-Sheet Drawer...
Page 239: Infrared Adapter
After you install the Tri-Port interface option card, com- plete the following steps to connect the infrared adapter to your printer. To connect the infrared adapter to your printer: Unplug the printer power cord. Locate the infrared port on the back of your printer.
Page 240 Reconnect the printer power cord to a properly grounded electrical outlet. If any light on the infrared adapter comes on when the printer is plugged in, the adapter is connected to the port correctly. Aim the computer infrared port at the infrared port on the front of the Tri-Port interface option card.
Page 241: Verifying The Installation Of Options
You can verify that printer options are properly installed by printing a menu settings page. A menu settings page lists: • All printer settings in the operator panel menus and their default values. • All installed features and options, such as the...
Page 242 Chapter 14: Verifying the Installation of Options To print a menu settings page: Make sure the printer power is On (|) and the status message appears on the display. Ready If you need help, see “Using the Operator Panel” on page 34 to identify the display and operator panel buttons.
Page 243: Appendix A: Understanding Fonts
Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 6 and PostScript 3 emulations. See “Resident Fonts” on page 235 for a listing of all resident fonts.
Page 244: Pitch And Point Size
Pitch and Point Size Appendix A: Understanding Fonts Style refers to other typeface modifications, such as tilt or character width. Italic and oblique are styles where the characters are tilted. Narrow, condensed and extended are three common styles that modify the character widths. Some fonts combine several weight and style modifica- tions;...
Page 245 In proportional (or typographic) fonts, every character can have a different width. Since proportional fonts have char- acters with different widths, the font size is specified in point size, not pitch. Point size refers to the height of the characters in the font. A point is defined as 1/72 inch. The characters in a font printed at 24 point will be twice as large as the characters in the same font printed at 12 point.
Page 246: Bitmapped And Scalable Fonts
Scalable fonts are stored as computer programs that define the outlines of the characters in the font. Each time you print characters from a scalable font, the printer creates a bitmap of the characters at the point size you choose and saves it temporarily in printer memory.
Page 247: Resident Fonts
The following tables list all the fonts resident in your printer. See page 242 for instructions on how to print sam- ples of the fonts. You can select the resident fonts from your software application, or from the operator panel if you are using PCL 6 emulation.
Page 248 Resident Scalable Fonts (continued) PCL 6 Emulation Coronet CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Italic CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfett Helvetica Light Helvetica Light Oblique Helvetica Black Helvetica Black Oblique Helvetica...
Page 249 Resident Scalable Fonts (continued) PCL 6 Emulation Univers Medium Univers Medium Italic Univers Bold Univers Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Letter Gothic Letter Gothic Italic Letter Gothic Bold Marigold Century Schoolbook Roman Century Schoolbook Italic Century Schoolbook Bold Century Schoolbook Bold Italic Palatino Roman...
Page 250 Univers Condensed Medium Italic Univers Condensed Bold Univers Condensed Bold Italic Wingdings ITC Zapf Chancery Medium Italic ITC Zapf Dingbats Resident Bitmapped Fonts PCL 6 Emulation Line Printer 16 POSTNET Barcode Appendix A: Understanding Fonts PostScript 3 Emulation Times-Bold Times-BoldItalic TimesNewRomanPSMT TimesNewRomanPS-ItalicMT...
Page 251: Symbol Sets
(or more spe- cifically, for each code point). Some applications require different characters at some code points. To support multi- ple applications and languages, your printer has 83 symbol sets for the resident PCL 6 emulation fonts. Symbol Sets for Not all font names support all of the symbol sets listed.
Page 252 ISO 69: French ISO 84: Portuguese ISO 85: Spanish ISO 8859-1 Latin 1 (ECMA-94) ISO 8859-2 Latin 2 ISO 8859-5 Latin/Cyrillic ISO 8859-7 Latin/Greek ISO 8859-9 Latin 5 ISO 8859-10 Latin 6 ISO 8859-15 Latin 9 PC-8 Bulgarian PC-8 Danish/Norwegian (437N) PC-8 Greek Alternate (437G) PC-8 Turkish (437T) PC-8 Latin/Greek...
Page 253: Downloadable Fonts
PCL 6 emula- Fonts tion. Fonts can be downloaded to printer memory or to a flash memory option or hard disk option. Fonts down- loaded to flash memory or hard disk remain in memory even after the printer language changes, the printer resets, or the printer is turned off.
Page 254: Printing A Font Sample List
Printing a Font Sample List Appendix A: Understanding Fonts To print samples of all the fonts currently available for your printer: Make sure the printer power is On (|) and the status message appears on the display. Ready Press Menu>...
Page 255: Appendix B: Notices
Federal Communications Commission (FCC) Compliance Information Statement The Lexmark Optra M410 and M412 laser printers, Type 4045, have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 256: Industry Canada Compliance Statement
To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel and 12A2405 for USB. Use of a substitute cable not prop- erly shielded and grounded may result in a violation of FCC regulations.
Page 257 Installed Information Statement The Lexmark Optra M410n and M412n laser printers, Type 4045, have been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 258: Energy Star
Companies participating in this program introduce personal computers, printers, moni- tors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
Page 259: Laser Notices
Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label Appendix B: Notices...
Page 260 APPAREIL À LASER DE CLASSE 1 TO IEC 825 The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Page 261 I durante a operação normal, a manutenção feita pelo utilizador ou condições de assistência prescritas. Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 60825-1.
Page 262 Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825-1. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder en Class IIIb (3b)-laser, der nominelt er en 5 aluminum milliwatt gallium arsenid-laser, som arbejder i et bølgelængdeområde af 770-795 nanometer. Lasersystemet og printeren er udformet således, at mennesker aldrig udsættes for en laserstråling over Klasse I-niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser.
Page 263 Avís sobre el làser Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 60825-1. Els productes làser de classe I no es consideren perillosos.
Page 264 Appendix B: Notices...
Page 265: Appendix C: Safety Information
This product is designed, tested and approved to meet strict global safety stan- dards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Page 266 • Il prodotto è stato progettato, testato e approvato in conformità a severi stan- dard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le carat- teristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.
Page 267 Este producto se ha diseñado, verificado y aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras pie- zas de recambio. •...
Page 268 • Dette produkt er udviklet, testet og godkendt i overensstemmelse med Lex- marks verdensomspændende standarder for sikkerhed. Delenes sikkerheds- funktioner kan være skjulte. Lexmark påtager sig intet ansvar for brugen af uoriginale reservedele. • Dit produkt bruger en laser og du skal være FORSIGTIG: Brug af styremekanismer, indstillinger eller fremgangsmåder,...
Page 269 Denna produkt är utformad, testad och godkänd för att uppfylla interna- tionella säkerhetsbestämmelser när den används tillsammans med andra Lex- mark-produkter. Säkerhetsegenskaperna för vissa delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om delar av ett annat fabrikat används. •...
Page 270 Aquest producte està dissenyat, comprovat i aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components espe- cífics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. •...
Page 271 • Este produto está projetado, testado e aprovado para satisfazer os padrões glo- bais de segurança para uso de componentes específicos da Lexmark. Os recur- sos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição.
Page 272 Appendix C: Safety Information...
Page 273 Appendix C: Safety Information...
Page 274 Appendix C: Safety Information...
Page 275 Appendix C: Safety Information...
Page 276 Appendix C: Safety Information...
Page 277: Appendix D: Warranty
This Statement of Limited Warranty applies to this product if it was originally pur- chased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Lexmark warrants that this product: •...
Page 278 When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
Page 279 Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 280 Appendix D: Warranty...
Page 281: Glossary
1200 Image Quality. A print resolution setting that lets the printer to vary the size of each printed pixel, thereby producing a continuous tone effect. This setting improves the print quality of graphic fills, images, and halftones.
Page 282 An operator panel message that describes a printer problem. Operator intervention is required before the printer can continue processing. automated fax system. A Lexmark system for providing customers with quick product information, technical tips, and printer driver information.
Page 283 Busy. A printer state in which the printer is processing data or printing pages. byte. A group of eight binary digits processed as a unit. Typically used to represent an alphanumeric character. C5. Envelope measuring 162 x 229 mm (6.38 x 9.01 in.).
Page 284 DL. Envelope measuring 110 x 220 mm (4.33 x 8.66 in.). download. To transfer information, such as fonts, from a diskette or other device to your computer or printer for temporary or permanent storage. dpi. Dots per inch. See resolution.
Page 285 (ENA). See external print server. external print server. Also called an external network adapter (ENA). A LAN device that attaches externally to the printer and lets you connect various printers to your network, thereby freeing dedicated PC print servers for use as LAN workstations.
Page 286 Arial Bold. fuser. The part of the printer that uses heat and pressure to make toner adhere to the print material. grain. The alignment of the paper fibers in a sheet of print material.
Page 287 Also called an internal network adapter (INA). An optional card you can install in the printer to connect it to a local area network (LAN). job accounting. A printer feature that lets you store statistical information about most recent printer jobs on a hard disk option installed in the printer.
Page 288 A process of feeding print material (paper, envelope, label, transparency, card stock) into the multipurpose feeder on the printer one sheet at a time. MarkNet S. Family of multi-protocol Lexmark internal print servers. Ethernet and Token-Ring versions are available.
Page 289 A print material input source on the front of the printer that lets you load a small stack of paper, envelopes, transparencies, labels, and odd-size print material. You can also use the multipurpose feeder to manually feed print material into the printer one sheet at a time.
Page 290 (9.02 x 14 in.). Set the actual size of the envelope from your software application. output bin. A print material exit area. The default is the standard output bin, located on top of the printer. A rear output bin, located on the back of the printer, is also available.
Page 291 A printer setting that defines the type of print material (plain paper, card stock, transparency, label, bond, letterhead, preprinted, colored paper, envelope, or custom) loaded in a specified input source. parallel interface. A bidirectional interface for exchanging data between the computer and the printer.
Page 292 A printer feature that improves the quality of text by smoothing the edges of characters and lines. print server. A device that lets you connect the printer to a local area network (LAN). printer driver. A program that translates software application language to printer language so data can be transferred.
Page 293 (RAM). Memory that allows rapid storage and retrieval of data. RAM contents are erased when electrical power is turned off. Ready. A printer state in which the printer can receive, process, and print data. resolution. A measure of the sharpness of a printed image, expressed in the number of dots per inch (dpi).
Page 294 Printing on only one side of a sheet of print material (simplex printing). SmartSwitch. A printer function that automatically switches the printer language to match that of the current print job. software application. Any program loaded on your computer used to perform a specific task, such as word processing or data compiling.
Page 295 Tri-Port interface option card. An optional card you can install inside the printer to add support for LocalTalk, serial, and infrared interfaces. TrueType fonts. Fonts that use a single font outline for both screen display and printing. You can use TrueType fonts in Windows applications and scale them to any height.
Page 296 watermark. See overlay. weight. The thickness of the typeface line or the thickness of print material. Glossary...
Page 297: Index
Numerics 250-sheet input tray loading 124 removing 124 500-sheet drawer installing 223 500-sheet input tray 225 printer on top of 225 support unit 224 support unit parts 224 500-sheet input tray loading 124 removing 124 900-999 service messages 166 1200 Image Quality 71...
Page 298 234 black partial page 179 blank operator panel display 175 Blank Pages (Finishing Menu) 53 Buffered Jobs (Config Menu) 106 Busy, printer state 152 buttons, operator panel 35 cable parallel, attaching 12 power, attaching 20 USB, attaching...
Page 299 Data Bits (Serial Menu) 89 default settings factory 38, 57 user 38, 40 Defragment Flash (Utilities Menu) 58 dimensions envelope 117 paper 117 disabling fax 200 operator panel menus 41 disk See hard disk option Display Language (Setup Menu) 76 display problems blank 175 diamonds 175...
Page 300 9, 128 information, online documents Card Stock & Label Guide x Technical Reference x infrared adapter 227 connecting to printer 227 solving problems 181 port 227 connecting adapter cable 228 Infrared Buffer (Infrared Menu) 94 infrared input buffer size, configuring 94...
Page 301 177 input tray See tray installing 500-sheet drawer 223 best location 223 printer on top of 225 500-sheet input tray 225 fax 198 flash memory option 207 hard disk option 216 internal print server 216 memory option 207...
Page 302 118 paper 118 transparencies 119 media specifications 116 memory flash memory option 206 installing 207 printer memory option 206 removing 210 Menu buttons 35 menu settings page, printing 21, 39, 57, 230 menus changing settings 40 Config 106 disabling 41...
Page 303 NPA Mode 91 PCL SmartSwitch 91 PS SmartSwitch 91 network printing problems incorrect characters 181 job not printing 181 Not Ready, printer state 154 NPA Hosts (LocalTalk Menu) 97 NPA Mode Infrared Menu 94 LocalTalk Menu 97 Network Menu 91...
Page 304 180 options flash memory 206 hard disk 212 internal print server 211 parallel/USB interface card 215 printer memory 206 Tri-Port interface option card 212 infrared port 227 verifying 229 Optra Forms 30 ordering supplies charge roll kit 195...
Page 305 PostScript Menu Font Priority 83 Print PS Error 83 power cable, attaching 20 Power Saver (Setup Menu) 73 Power Saver, printer state 154 PQET (Quality Menu) 72 print too dark 179 too light 178 Print and Hold jobs 108, 151...
Page 306 179 white page 178 Print Resolution (Quality Menu) 71 print server 205, 211 online documentation x Print Timeout (Setup Menu) 74 printable area 76 printer alarm 77 attendance messages See attendance messages commands x connecting 12 dimensions 2...
Page 307 (continued) status messages See status messages taking offline 35, 36 unpacking 1 warning messages See warning messages Printer Language (Setup Menu) 73 printer memory option 206 installing 207 removing 210 printer messages attendance See attendance messages service See service messages...
Page 308 Network Menu 91 Parallel Menu 84 Serial Menu 87 USB Menu 99 Quality Menu PictureGrade 72 PQET 72 Print Resolution 71 Toner Darkness 71 quality test pages, printing 106 Ready Hex, printer state 156 Ready, printer state 156 rear output bin 134...
Page 309 210 side cover 201 Tri-Port interface option card 219 renumbering trays 82 Repeat Print job 109 replacing print cartridge 194 Reserve Print job 109 Reset Printer (Job Menu) 70 resetting fax 199 printer 70 resident fonts 235 resolution changing 71...
Page 310 224 installing 500-sheet input tray 225 Symbol Set (PCL Emul Menu) 80 symbol sets, definition 239 system board accessing 201 closing 220 taking printer offline 35, 36 TCP/IP 29 Technical Reference x timeouts Print Timeout 74 Wait Timeout 74 toner...
Page 311 Print Fonts 57 Print Menus 57 Print Net1 Setup 57 Verify Print job 110 verifying options 229 Wait Timeout (Setup Menu) 74 Waiting, printer state 157 warning messages 158 Fax 1 158 Infrared 1 158 LocalTalk 1 158 Network 1 158...
Page 312 Index...

This manual is also suitable for:

Optra m412

Lexmark Optra M410 User Manual

Setting up Your Printer

Markvision

Using the Operator Panel and Menus

Using Print Materials

Multipurpose Feeder

Understanding Printer Messages

Solving Printer Problems

Clearing Jams

Maintaining Your Printer

Fax

Memory and Option Cards

Optional 500-Sheet Drawer

Infrared Adapter

Verifying the Installation of Options

Appendix A: Understanding Fonts

Appendix B: Notices

Appendix C: Safety Information

Appendix D: Warranty

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Summary of Contents for Lexmark Optra M410

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Table of Contents