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5055-01x
Map 4 - False "Tray (X) Low/Empty" Message
Step
Questions / Actions
1
Is the "Tray X Low" message
present?
2
Is the paper remaining
actuator inside the cassette
drawer binding, or operating
incorrectly?
3
Are connectors CN35 and
CN36 on the printer controller
board, and CN10 on the
expansion feeder control card
associated with the failing tray
properly connected?
4
Replace the paper remaining
sensor board for the problem
tray. Does this fix the
problem?
5
Is the paper present flag
operating correctly?
6
Are connectors CN35 and
CN36 on the printer controller
board, and CN6 on the
expansion feeder control card
associated with the failing tray
properly connected?
7
Replace the paper present
sensor. Does this fix the
problem?
Yes
Go to step 2.
Go to step 5.
Go to step 3.
Repair or
replace parts
as necessary.
Go to step 4.
Properly
connect the
connectors.
Problem
Replace the
solved.
expansion
feeder control
card.
Go to step 6.
Repair or
replace the
failing parts.
Go to step 7.
Properly
connect the
connectors.
Problem
Replace the
solved.
associated
expansion
feeder control
card.
Diagnostic Information
No
2-45
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