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5055-01x
No Image
Possible Cause
Moist Paper
LED Printhead
High Voltage Unit (HVU)
Printer Controller Board
Printhead Controller Board
Action
Be sure the printer is not in a damp
environment and the paper is not
curled or wavy due to moisture. If
necessary inform the customer
about correct storage.
Be sure the LED printhead cable is
securely connected to the printhead
controller board and LED printhead
assembly. If the problem remains,
replace the LED printhead.
Be sure all the connectors to the
high voltage unit are securely
connected. If the problem remains,
replace the high voltage unit.
Be sure all connectors are securely
connected to the printer controller
board. If the problem remains,
replace the printer controller board.
If the problem remains, replace the
printhead controller board.
Diagnostic Information
2-73
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