Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
C
LOSE OTHER SOFTWARE
Close all programs not being used.
C
HANGE THE SCANNING RESOLUTION TO A LOWER VALUE
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the Productivity Studio icon.
3
From the Welcome Screen, click Scan.
4
Click Custom Settings.
5
From the Scan Resolution drop-down list, select a lower scan resolution.
6
Click Start.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
C
HECK MESSAGES
If an error message is displayed, see "Error messages on the printer display" on page 250.
C
LEAN THE SCANNER GLASS
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
A
DJUST THE QUALITY OF THE SCAN
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the Productivity Studio icon.
3
From the Welcome screen, click Scan.
4
Click Custom Settings.
5
Select a higher scan resolution.
6
Click Start.
R
EVIEW STEPS TO IMPROVE PRINT QUALITY
See "Improving print quality" on page 203.
A
RE YOU SCANNING FROM PHOTO OR GLOSSY PAPER
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see "Removing wavy
patterns from scanned photos, magazines, or newspapers" on page 125.
,
A MAGAZINE
Troubleshooting
238
,
?
OR A NEWSPAPER