Scanning Takes Too Long Or Freezes The Computer; Contacting Customer Support - Lexmark XC9225 User Manual

Troubleshooting
Action
Step 3
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Copy or scan the document.
Is the scanner responding?

Scanning takes too long or freezes the computer

Action
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?

Contacting customer support

Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Go to http://support.lexmark.com
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
to receive e‑mail or chat support, or browse through the library of manuals,
Yes No
The problem is Contact
solved. support.
Yes No
Contact customer The problem is
support. solved.
171
customer