Polycom Solution Support - Polycom HDX Series User Manual

Polycom Solution Support

Polycom, Inc.
control the HDX system until the connection is restored. The virtual remote
control sends IR signals across the room, so make sure the back of the Polycom
Touch Control device is facing the HDX system camera.
When the IP connection is restored, the virtual remote control is no longer
available.
Polycom Implementation and Maintenance services provide support for
Polycom solution components only. Additional services for supported
third-party Unified Communications (UC) environments integrated with
Polycom solutions are available from Polycom Global Services and its certified
Partners. These additional services will help customers successfully design,
deploy, optimize and manage Polycom visual communications within their
UC environments.
Professional Services for Microsoft Integration is mandatory for Polycom
Conferencing for Microsoft Outlook, Microsoft Office Communications Server
and Microsoft Lync Server 2010 integrations. For additional information and
details please refer to
http://www.polycom.com/services/professional_services/index.html
contact your local Polycom representative.
User's Guide for Polycom HDX Systems and the Polycom Touch Control
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