Konica Minolta Bizhub C20P User Manual page 211

Symptom
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
You hear
unusual
noises.
The
web-based
utility cannot
be accessed.
Media is
wrinkled.
The date and
time is not
correctly
maintained
on the
printer.
Solving Other Problems
Cause
Both the driver and
the application have
been set for collation.
The printer is not
level.
The tray is not
installed correctly.
There is a foreign
object stuck inside
the printer.
The PageScope Web
Connection Adminis-
trator's password is
incorrect.
The media is moist
from humidity or hav-
ing water spilled on it.
The transfer roller or
fuser unit is defective.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
The backup battery
has reached the end
of its life.
Solution
For N-up on multiple copies, choose
Collate only in the Windows driver's
Basic Tab. Do not set collation in the
application.
Place the printer on a flat, hard, level
surface.
Remove the tray that you are printing
from and reinsert it completely into the
printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
The PageScope Web Connection
Administrator password has a 6-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Utilities and Documentation
CD-ROM.
Remove the moist media and replace it
with new, dry media.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Use KONICA MINOLTA-approved
media. See "Media Specifications" on
page 100.
Replace the backup battery. For
details, see "Replacing the Backup Bat-
tery" on page 154.
197