Konica Minolta Bizhub C20P User Manual page 210

Symptom
Not all pages
print.
Printer
resets or
turns off fre-
quently.
You are
experienc-
ing duplex
(double-
sided) prob-
lems.
196
Cause
The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
The Cancel key was
pressed.
The tray is empty.
A document is printed
with an overlay file
which has been cre-
ated by an unsuit-
able driver.
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Media or settings are
not correct.
Solution
Check your cable.
Make sure no one pressed the Cancel
key while your job was printing.
Check that the trays are loaded with
media, in place, and secure.
Print the overlay file using a suitable
driver.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Contact Technical Support with the
error information.
Make sure that you are using correct
media.
See "Media Specifications" on page
100.
Do not duplex (double-sided) enve-
lopes, labels, postcards, thick stock,
glossy, or transparencies.
Make sure that you have not mixed
media types in Tray 1.
Make sure that your document has
more than one page.
In the Windows printer driver (Layout/
Print Type), choose "Double-Sided."
For N-up on duplexed pages, choose
Collate only in the Windows driver's
Basic Tab. Do not set collation in the
application.
Solving Other Problems