Main Messages And Their Remedies - Konica Minolta BIZHUB 164 User Manual

11.2 Troubleshooting table

Main messages and their remedies

If any message other than those listed below appears, perform the operation described in the message.
"#" indicates the paper tray. 1 represents the Tray 1, and
"XXX" indicates the paper size.
Message
[PAPER JAM OPEN 1st SIDE
COVER]
[MEMORY FULL]
[MEMORY FILE FULL]
[PAPER SIZE ERROR RESET
PAPER (#XXX)]
[NO SUITABLE PAPER LOAD
PAPER (XXX)]
[INCORRECT PAPER SIZE
(#XXX)%(#XXX)]
[PAPER EMPTY LOAD PAPER
(#XXX)]
[MEDIA TYPE ERROR
(#XXX)%(#XXX)]
[FRONT COVER OPEN CLOSE
FRONT COVER]
[1st SIDE COVER OPEN CLOSE
1st SIDE COVER]
[TONER EMPTY SUPPLY TON-
ER]
[MAINTENANCE CALL (M1)
CALL SERVICE]
[MAINTENANCE CALL (M2)
CALL SERVICE]
bizhub 164
Cause
A paper jam occurred in the ma-
chine.
All misfed paper was not cleared
from inside of the machine.
The size of the data for the
scanned image has exceeded
the capacity of the memory.
The image data received from
the computer has exceeded the
capacity of the memory.
Image data files scanned by the
scanner have been reached to
the number at its maximum.
Images are printed onto paper of
a size different from that of the
original.
Images are printed onto paper of
a size different from that speci-
fied by the printer driver.
[Auto] is selected in the [Paper
source] list in the printer driver,
but paper of the specified size is
not loaded.
Paper of the size specified in the
printer driver is not loaded in the
specified paper tray.
The paper tray has run out of pa-
per during copying/printing.
Paper of the type specified in the
printer driver is not loaded in the
specified paper tray.
The Front Cover of the machine
is open or not securely closed.
The 1st Side Cover of the ma-
chine is open or not securely
closed.
The toner is empty.
Copying/printing cannot be per-
formed.
A maintenance is due.
The Drum should be replaced.
represents the Bypass Tray.
Remedy
Open the 1st Side Cover and
clear the paper jam, then press
the Start key. (p. 11-9)
Open the 1st Side Cover and
clear all misfed paper, then press
the Start key. (p. 11-9)
Press any Control Panel key, or
turn the machine off, then on
again. (The scan data/received
image data will be deleted.)
Decrease the resolution and try
again. (p. 7-9, p. 8-4, p. 8-6)
Reload paper of the appropriate
size into the paper tray, then
press the Start key. (p. 10-4)
Load paper of the appropriate
size into the paper tray and
change the paper type from
Menu mode, then press the Start
key. (p. 9-4)
Securely close the Front Cover
of the machine.
Securely close the 1st Side Cov-
er of the machine.
Replace the Toner Bottle with a
new one. (p. 10-6)
Contact your service representa-
tive.
Contact your service representa-
tive.
11
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