Konica Minolta BIZHUB 164 User Manual page 114

11
Description of problem
Cannot print according to the
settings you have configured.
Combination fails; pages are not
combined, but are printed sepa-
rately.
Images are not printed properly.
Paper is not fed from the speci-
fied paper source.
A message saying "Scanner not
ready" appears on the computer
screen.
A message saying "Scanner
Busy" appears on the computer
screen.
A message saying "Read Data
Error" appears on the computer
screen.
A message saying "Machine er-
ror" appears on the computer
screen.
11-6
Check points/Cause
The settings may not be config-
ured correctly.
The selected functions can be
combined in the printer driver,
but may not be combined in this
machine.
The paper size or paper orienta-
tion specified in the application
may take precedence over the
settings in the printer driver when
printing.
Originals having different orien-
tations are combined.
Memory of the computer may be
insufficient.
Paper will not be fed from the
specified paper source if that pa-
per source is loaded with paper
of a different size or orientation.
The machine has not started up.
A system crash may have oc-
curred on the computer or the
machine during transmission.
The USB cable was not correctly
connected during transmission.
If a TWAIN scan job is sent at the
same time as a copy job, the ma-
chine may stop while scanning.
An error occurred while the ma-
chine was reading data during
scanning.
There may be problem with the
transmission of commands be-
tween the TWAIN driver and the
machine.
Troubleshooting table
Remedy
Check the setting of each item of
the printer driver.
Configure settings in the applica-
tion correctly.
Align the orientations of the orig-
inal.
Simplify the images to reduce
the data size.
Load the paper of the appropri-
ate size and orientation into the
desired paper source.
Turn off the machine, then check
that the USB cable is correctly
connected.
After checking the USB cable,
turn on the machine again.
Wait until the copy or scan oper-
ation is finished.
Turn off the machine, then check
that the USB cable is correctly
connected.
After checking the USB cable,
turn on the machine again.
Check the USB cable connected
to the machine.
bizhub 164
11.2