If Other Messages Are Displayed - Oki C911dn User Manual

If other messages are displayed

If other messages are displayed

z
Other messages and error codes, cause of errors and their resolutions, and status of the <ATTENTION>
1
lamp are described below.
Besides, when "Please see HELP for details" is shown in the message, pressing the [HELP] button in the
operation panel will show the solution procedure, and you can easily solve the problem according to the
guidance. For details, refer to
Memo
z Meanings of the symbols used in the error messages are as follows.
2
– [COLOR]/[MENUCOLOR]: Either of Only Yellow, Only Magenta, Only Cyan, Only Black, White*, and Clear* will be displayed.
*: White and Clear will appear only for C941/ES9541dn.
– [TRAY]; Tray 1, Tray 2 to Tray 5 (Displayed when the option of additional tray units is mounted.), either of the MP trays will
be displayed.
– [COVER]: Either front cover, Tray 1 side cover to Tray 5 side cover (Tray 2 side cover to Tray 5 side cover will be displayed
when the option of additional tray units is mounted.), or exit unit cover will be displayed.
– [CODE]: Detailed information of the error will be displayed.
Message displayed on the
Index
liquid crystal panel
Number [ERRCODE]: Error
Power Off/On
If the same error appears, then
contact the customer service
center.
Japanese [COLOR] Image
"a" column Drum Not Installed
Please see HELP for details
Image Drum Sensor Error
Please check [COLOR] image
drum and reset
Please see HELP for details
Excessive paper has accumulated
on the stacker
Remove Paper
Please see HELP for details
[STACKER]: Either Face Up Stacker or
Face Down Stacker will be displayed.
The print data size is too large to
store it into printer memory
To turn off the display, press OK
Please see HELP for details
Japanese We cannot delete the data due to
"k" column a custom media print error
Verify the custom media settings
and print again. To turn off the
display, press OK
Please see HELP for details
"Operating the Help screen"(P.13).
Error <ATTENTION>
code lamp
- Blinking
6940 Blinking
6941
6942
6943
6944
6945
5400 Blinking
5401
5402
5403
5404
5405
480 Blinking
484
420 Blinking
459 Blinking
- 40 -
Causes and
Troubleshooting
A fatal error has occurred.
If the error is not resolved by
restarting the printer, contact your
designated help desk.
The image drum shown in the
message has not been installed.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
Sensor error has occurred in the
image drum shown.
Sensor may be unclean or stopper
is installed.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
The paper stacker is full.
Remove Paper from stacker.
Cannot print. Printing data has
exceeded the memory capacity of
the printer.
In the Quality of printer driver,
select [Fine/Detail] or [Normal],
and print once again.
Press the [OK] button for deleting
the display of the liquid crystal
panel.
Printing is stopped because of
print request from an incompatible
custom media, and data is deleted.
Print once again.
Press the [OK] button for deleting the
display of the liquid crystal panel.
Reference
pages
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[Advanced] >
[Print with
best quality]
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