Oki C911dn User Manual page 44

Troubleshooting/daily maintenance manual
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If other messages are displayed
Message displayed on the
Index
liquid crystal panel
Japanese
The toner replacement cover is
1
"t" column
open
Please see HELP for details
[TRAY] cassette is missing
Pull it out and insert once again
Please see HELP for details
2
Japanese
Install Exit Unit
"h" column
Please see HELP for details
Check Waste Toner Box
Reset Waste Toner Box
Please see HELP for details
Waste Toner Transfer Error
Reset Waste Toner Box
Please see HELP for details
Firmware Update Error
Please retry
If network doesn't work, please
try firmware update over USB
Open Face Up Stacker
Please see HELP for details
Belt Unit Not Installed
Please see HELP for details
Belt Unit not installed correctly
Re-set the Belt Unit
Please see HELP for details
Condensation has occurred inside
the printer
Switch off the power supply, and
switch on the power supply after
some time
If the same error appears, then
contact the customer service center
Japanese
The duplex unit is not properly
"r" column
installed
Pull it out and insert once again
Please see HELP for details
Japanese
The data was deleted because a
"r" column
duplex printing error occurred
Check the paper and paper
settings, then print again. To turn
off the display, press OK
Please see HELP for details
Error
<ATTENTION>
code
lamp
586
Blinking
The toner replacement cover is
open.
Check that the toner cartridge is
pushed in firmly as far as it can
go, and close the toner cover.
430
Blinking
There is no paper cassette in the
431
tray shown in the message.
432
Set the paper cassette in the tray
433
shown in the message.
434
When the paper cassette is already
there in the tray, pull the cassette
out and set it correctly.
333
Blinking
The exit unit is missing.
Please install the exit unit.
331
Blinking
The waste toner box is not set
correctly.
Reset the waste toner box.
359
Blinking
A waste toner transfer error has
occurred.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
302
-
Firmware update failed.
Follow the contents of the
message.
580
Blinking
Face up stacker is closed.
Please open the face up stacker.
689
Blinking
The belt unit is not installed.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
330
Blinking
The belt unit is not set correctly.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
-
Blinking
Condensation has occurred inside
the printer.
Restart the printer after some
time.
If the error is not resolved by
restarting the printer, contact your
designated help desk.
360
Blinking
The 2-Sided Printing unit is not
set correctly.
Install the 2-Sided Printing unit
correctly.
455
Blinking
2-Sided printing cannot be done
because the paper is too thick or
it is small. Printing was stopped
and the print data was deleted.
Change the paper, or set to
1-Sided Printing and print once
again.
Press the [OK] button for deleting
the display of the liquid crystal
panel.
- 44 -
Causes and
Troubleshooting
Reference
pages
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