Troubleshooting Solutions Procedure - Oki C911dn User Manual

Troubleshooting solutions procedure

Troubleshooting solutions procedure

z
This chapter describes the procedure for solving the problems occurred while using the printer.
1
If you are unable to solve the problem with this procedure, contact the designated customer service
center.
Is error message or error code displayed on the control panel?
If it is displayed
2
When there is a display of paper jam, refer
to the page 11 and solve it.
When there is a display of replacement
timing or service life of consumables and
maintenance items, refer to the
and solve it.
When there is a display of other errors,
refer to the page 36
Record the error
message displayed on
the control panel.
Call your designated help desk.
page 60
and solve it.
When you cannot solve
In the even to trouble refer to the
following pages for solution.
z Unable to print:
z Printer drivers cannot be installed:
z Unable to print with fine quality:
z Abnormal paper feeding:
- 10 -
If it is not displayed
page 45
page 49
page 52
page 57