Error Code - Oki C911dn User Manual

Paper jams
Message displayed on the liquid crystal
Category
1
Paper jam has occurred
Open Right Side Cover
Please see HELP for details
Paper jam has occurred
Open [TRAY]* Side Cover
Please see HELP for details
2
Paper jam has occurred
Open Left Side Cover
Paper
Please see HELP for details
jam
Check Exit Unit
(When a
Remove Paper
paper is
Please see HELP for details
jammed
There is a paper jam in the vicinity of the fuser unit
inside
Remove Paper
the
Please see HELP for details
printer)
A paper jam has occurred near the duplex unit
Remove Paper
Please see HELP for details
Check the lower side of Duplex Unit
Remove Paper
Please see HELP for details
Paper remains in the printer
Open [COVER]*
Please see HELP for details
Paper remains in the printer
Open Right Side Cover
Please see HELP for details
Message
does not
There is paper remaining inside the exit unit
disappear
Remove Paper
(When the
Please see HELP for details
message
does not
Paper remains in the vicinity of 2-Sided Printing Unit
disappear
Remove Paper
even after
Please see HELP for details
removing
the jammed
Check the lower side of Duplex Unit
paper)
Remove Paper
Please see HELP for details
Check Face Down Stacker
Remove Paper
Please see HELP for details
*: Either of Tray 1 to Tray 5 will appear in [TRAY]. (Tray 2 to Tray 5 will be displayed when the option of additional tray units is
mounted.)
Either of Tray 1 Side Cover to Tray 5 Side Cover will appear in [COVER]. (Tray 2 Side Cover to Tray 5 Side Cover will be
displayed when the option of additional tray units is mounted.)
panel
- 12 -

Error code

Location of displayed after
paper jam pressing the
[HELP] button
Paper jam in 380, 390
the vicinity
of Right Side
Cover
Paper jam in 391, 392, 393,
the vicinity of 394, 395
tray side cover
Paper jam in 384
the vicinity of
Left Side Cover
Paper jam in 381
the exit unit
Paper jam in 382, 383, 389
the vicinity of
the fuser unit
Paper jam in 370, 371, 373
the vicinity of
the 2-Sided
Printing unit
Paper jam in 375
the vicinity of
the lower side
of 2-Sided
Printing unit
Paper jam in 631, 632, 633,
the vicinity 634, 635
of TRAY Side
Cover
Paper jam in 637
the vicinity
of Right Side
Cover
Paper jam in 638, 639
the exit unit
Paper jam in 640, 641, 642
the vicinity of
the 2-Sided
Printing unit
Paper jam in 650
the vicinity of
the lower side
of 2-Sided
Printing unit
Paper jam in 651
the vicinity of
Left Side Cover
Reference
pages
page 14
page 24
page 34
page 15
page 20
page 25
page 30
page 24
page 14
page 15
page 25
page 30
page 34