Modem Problems - Gateway ALR 8200 Maintaining And Troubleshooting

84 Maintaining and Troubleshooting the Gateway ALR 8200 Server

Modem problems

The modem is not recognized by the system.
Probable Cause
The modem has not
been added as new
hardware.
The modem is not
connected to a live
phone jack.
The modem is not
configured with a valid
interrupt or address.
The phone jack is
shared by another
modem or telephone.
Solution
Add the modem as new hardware.
Make certain the line connected to the modem
is live and plugged into the appropriate port on
the modem (line port).
Check the system settings for conflicts. If one
exists, correct the problem by selecting an
available interrupt and address.
If the modem shares the jack with another
device, make certain the other device does not
have the port open (for instance, someone is
on the phone, or another modem is in use).