Modem Problems - Gateway 6400 System Manual

Modem problems

The system does not recognize the modem.
Probable cause
The modem has not been
added as new hardware
The modem is not connected
to a live phone jack
The modem is not configured
with a valid interrupt or
address
The phone jack is shared by
another modem or telephone
94
Troubleshooting
Solution
Add the modem as new hardware.
Make sure the line connected to the modem
is working and plugged into the appropriate
port on the modem (line port).
Check the system settings for possible
conflicts. If one exists, correct the problem by
selecting an available interrupt and address.
If the modem shares the jack with another
device, make sure the other device does not
have the port open (for example, someone is
on the phone, or another modem is in use).