Gigaset SX763 First Steps page 167

Symptom
You cannot open a connec-
tion to the Gigaset SX763
WLAN dsl from a wireless
device.
The Gigaset SX763 WLAN
dsl or other PCs cannot be
reached by a PC in the con-
nected LAN using a ping
command.
Possible cause and solutions
Either encryption has been activated on the Gigaset
u
SX763 WLAN dsl but not on the wireless network
adapter, or an incorrect key is in use.
ì
Activate the required encryption (WPA-PSK or WEP)
on the network adapter with the correct key.
If you do not know the key, repeat key entry
(page 90) via a PC connected via cable to the
Gigaset SX763 WLAN dsl and enter the new key on
the network adapter.
Otherwise, you can use the WPS function.
Alternatively, you can reset the Gigaset SX763
WLAN dsl (page 27) and then reconfigure encryp-
tion.
Warning: Please bear in mind that this will reset
the entire configuration to the factory settings.
MAC access control is activated, but the PC is not
u
included in the MAC address list.
ì
Enter the PC in the MAC address list.
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs in the local network.
ì
Check that the IP addresses have been correctly
configured. In most cases you can use the DHCP
function of the Gigaset SX763 WLAN dsl to assign
dynamic addresses to the PCs in the LAN. In this
case, you have to configure the TCP/IP settings of all
the PCs so that they obtain the IP address automat-
ically.
If you configure IP addresses in the LAN manually,
remember to use the same subnet mask for all PCs
in the LAN. This means that the masked part of the
IP address on each PC and on the Gigaset SX763
WLAN dsl has to be identical.
Check whether Ethernet is specified as the Internet
connection type if the PC is connected to the LAN4/
WAN port (page 64). If this type of connection is
specified, only an external modem can be con-
nected to the LAN4/WAN port. Change the connec-
tion type or select a new LAN connection for the PC.
Appendix
167