Certificate Downloading; Daily Use; Transactions; Chip Card Transactions - VeriFone VX820 DUET Manual Manual

Choose PHONE
The terminal downloads the parameters. A white bar appears on the screen, which gradually turns
black as the download progresses. The terminal prints on the paper "SUCCESSFUL
PARAMETERS DOWNLOAD".
NOTE! After downloading the parameters, the terminal must connect to the bank. Select
Reports from the screen, press Enter and choose SEND BATCH.

3.3 Certificate downloading

The certificate is always already loaded to the terminal by Point.
Select the Settings icon from the screen and press Enter.
Choose DOWNLOAD
Choose DOWNLOAD CERTIFICATE
The terminal downloads the certificate and prints on the paper"SUCCESSFUL CERTIFICATE
DOWNLOAD".

4. DAILY USE

4.1 Transactions

4.1.1 Chip card transactions

ENTER AMOUNT: Type the precise amount, including the cents, and press Enter.
INSERT/SWIPE OR PRESENT CARD: Insert the card into the chip reader, located at the front of
the terminal, with the chip side facing up.
CREDIT / DEBIT: Customer selects the payment method.
ENTER PIN: Customer types the PIN-code and presses Enter.
NOTE! You can pass the PIN-code by pressing Enter. In this case the responsibility of the
transaction is yours.
The terminal prints out the merchant's receipt and asks to print the customer's receipt. Press Enter
if you wish to print out the customer's receipt. Otherwise, press Cancel.
If the PIN-code was entered, the customer does not need to sign the receipt. The terminal will
remind you to check the customer's ID, if the transaction exceeds 50,00€ (depending on the card
used). Press Enter, check the ID and write the last 4 digits of the social security number and which
ID was checked to the receipt.
REMOVE CARD: Take the card from the chip card reader.
NOTE! The card must be in the reader during the entire transaction. Otherwise the
transaction is cancelled.
POINT TRANSACTION SYSTEMS OY
Vanha Nurmijärventie 62 FI-01670 VANTAA | puh: +358 (0)9 477 4330 | fax: +358 (0)9 436 2490
www.point.fi
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