Chapter 16 Maintenance; General Information; Service; Service Note - Kenwood TS-570D, TS-570S Instruction Manual

MAINTENANCE

GENERAL INFORMATION

Your transceiver has been factory aligned and tested to
specification before shipment. Under normal
circumstances, the transceiver will operate in
accordance with these operating instructions. All
adjustable trimmers, coils and resistors in the
transceiver were preset at the factory. They should only
be readjusted by a qualified technician who is familiar
with this transceiver and has the necessary test
equipment. Attempting service or alignment without
factory authorization can void the transceiver warranty.
When operated properly, the transceiver will provide
years of service and enjoyment without requiring further
realignment. The information in this section gives some
general service procedures requiring little or no test
equipment.

SERVICE

If it is ever necessary to return the equipment to your
dealer or service center for repair, pack the transceiver
in its original box and packing material. Include a full
description of the problems experienced. Include both
your telephone number and fax number (if available)
along with your name and address in case the service
technician needs to call for further explanation while
investigating your problem. Don't return accessory
items unless you feel they are directly related to the
service problem.
You may return your transceiver for service to the
authorized KENWOOD dealer from whom you
purchased it or any authorized KENWOOD service
center. A copy of the service report will be returned with
the transceiver. Please do not send subassemblies or
printed circuit boards. Send the complete transceiver.
Tag all returned items with your name and call sign for
identification. Please mention the model and serial
number of the transceiver in any communication
regarding the problem.

SERVICE NOTE

Dear YL/OM,
If you desire to correspond on a technical or operational
problem, please make your note short, complete, and to
the point. Help us help you by providing the following:
1 Model and serial number of equipment
2 Question or problem you are having
3 Other equipment in your station pertaining to the
problem
4 Meter readings
5 Other related information (Menu setup, mode,
frequency, button sequence to induce
malfunction, etc.)
CAUTION: DO NOT PACK THE EQUIPMENT IN CRUSHED
NEWSPAPERS FOR SHIPMENT! EXTENSIVE DAMAGE MAY
RESULT DURING ROUGH HANDLING OR SHIPPING.
Note:
Record the date of purchase, serial number and dealer from
whom the transceiver was purchased.
For your own information, retain a written record of any
maintenance performed on the transceiver.
When claiming warranty service, please include a photocopy of
the bill of sale, or other proof-of-purchase showing the date of
sale.

CLEANING

The buttons, controls and case of the transceiver are
likely to become soiled after extended use. Remove the
controls from the transceiver and clean them with a
neutral detergent and warm water. Use a neutral
detergent (no strong chemicals) and a damp cloth to
clean the case.
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