Busy Override - Siemens HiPath 4000 Operating Instructions Manual

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OVERRIDE
84
Placing the first call on hold and answering the
second call
Answer the second call.
Pickup
Talk to the second caller. The first caller waits. His call is
on hold. You can now:
• toggle between the two callers
• set up a conference
Ending the second call
a Press the On-hook key. Your handset rings.
c Press the Talk key to talk to the first caller again.
Ending the first call
a Press the On-hook key. The first call is ended. Your tele-
phone rings.
c Press the Talk key and answer the second call.

Busy override

You need to speak to an internal user urgently, even
though his line is busy. The "Override" function allows
you to interrupt the ongoing call to pass on a message.
p
The user is busy.
[
Select the menu item and confirm.
Both the colleague and the other party hear a warning
tone.
You can now start talking.
Caution:
To override, you must have the appropriate class
of service.
Override is not possible if the called party is pro-
tected by the Privacy function.
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Page 86.