3.1.4 Call Monitor
Conditions
•
Class of Service (COS) programming determines extension users who can use this feature.
•
This feature is available only when the busy extension is in a conversation with another extension or outside
party.
•
This feature will not function when the busy extension:
a.
Has set Executive Busy Override Deny (® 5.1.3 Executive Busy Override) or Data Line Security (®
4.1.1 Data Line Security).
b.
Is receiving an Off-hook Call Announcement (OHCA) (® 12.1.3 OHCA (Off-hook Call
Announcement)) or Whisper OHCA (® 20.1.3 Whisper OHCA).
c.
Is on a conference call (® 3.1.16 Conference, ® 5.1.3 Executive Busy Override, ® 13.1.12 Privacy
Release).
d.
Is on a doorphone call (® 4.1.11 Doorphone Call).
e.
Is using Live Call Screening (LCS) or Two-way Record (® 19.1.4 Voice Mail DPT (Digital)
Integration).
f.
Has a call on Consultation Hold (® 3.1.18 Consultation Hold).
•
This feature stops when the busy extension user presses the following buttons during a conversation (®
6.1.1 Fixed Buttons, ® 6.1.3 Flexible Buttons):
–
FLASH/RECALL button
–
HOLD button
–
TRANSFER button
–
CONF (Conference) button
–
DSS button
–
EFA button
–
Two-way Record button
–
Two-way Transfer button
–
One-touch Two-way Transfer button
–
Voice Mail (VM) Transfer button
PC Programming Manual References
4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature—
4.11 [2-7-1] Class of Service—COS Settings—CO & SMDR—
6.1 [4-1-1] Wired Extension—Extension Settings
→Option 2—
Data Mode
→Option 3—
Executive Override Deny
6.10 [4-2-1] Portable Station—Extension Settings—Option 3—
Feature Manual References
3.1.19 COS (Class of Service)
Operating Manual References
1.3.7 Call Monitor
42
Feature Manual
Call Monitor
Call Monitor
Executive Override Deny
Document Version 2008-11