Cannot Perform Fax/Internet Fax; Cannot Perform Fax Tx - Olivetti d-COLOR MF3300 Maintenance Manual

4.5

Cannot perform fax/internet fax

4.5 Cannot perform fax/internet fax
4.5.1

Cannot perform Fax TX

Description of problem
Cannot send data.
d-Color MF 3300/3800
Check points
Was the transmission proce-
dure carried out correctly?
Is the fax number you en-
tered for the destination cor-
rect?
Were the address book des-
tination and program desti-
nation registered correctly?
Is the telephone line setting
correct?
Is the modular cable con-
nected correctly?
Is there a problem with the
receiving machine?
If it is a password TX job,
have you sent the correct
password?
Was the sender's fax number
correctly registered with
"Check Dest. & Send"?
Is [PBX Connection Settings]
set correctly when you are
using this machine in the
PBX environment?
Remedy
Check the transmission procedure, then
resend the fax.
If you are using a destination in the Ad-
dress Book or Program, the registered
fax number may be incorrect.
Print the Speed Dial list to check wheth-
er the numbers are registered correctly.
Does the setting in [Dialing Method]
match the telephone line being used?
Check the setting and correct it if an er-
ror is found.
Is the modular cable connected?
Check the modular cable connection
and, if unplugged, plug it in securely.
Are TEL and LINE connected inversely?
Check the modular cable connection
and, if unplugged, plug it in securely.
Is the power of the receiving facsimile
turned off, is it out of paper or is there
another problem?
Call the recipient to determine whether
there is a problem.
Check the recipient's password then
resend the fax using a correct pass-
word.
Check that the fax number registered
with the recipient is correct.
Or set Check Dest. & Send to Disable,
then send a fax.
When setting [PBX Connection Settings]
to [ON] and dialing the recipient for
which [E] is registered at the head of a
fax number, check that the outside line
number is correctly registered in [PBX
Connection Settings].
When setting [PBX Connection Settings]
to [OFF], you can enter "P" (pause) and
the recipient fax number following the
outside line number to call the outside
line.
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