Olivetti d-COLOR MF3300 Maintenance Manual page 63

3.3 Troubleshooting for paper jam
Symptom
A paper jam has occurred in the
paper tray.
Tips
If a paper jam frequently occurs in a specific place, carry out checks, repairs, or cleaning focusing on the jam
location.
d-Color MF 3300/3800
Cause
Paper is not loaded in the correct
position in the paper tray.
The number of sheets in the pa-
per tray exceeds the maximum
capacity.
The width of the paper guide has
not adjusted to the paper size.
Bent or creased paper has been
loaded into the paper tray.
Paper is damp.
Envelopes are loaded in Tray
2/3.
Thick paper, label sheets, post-
cards, glossy paper, or letter-
heads are loaded in Tray 2/3.
Label sheets are loaded in an in-
correct orientation.
Envelopes are loaded in an in-
correct orientation.
Invalid paper (paper of an invalid
size, thickness, or type) is used.
The Paper Feed Rollers are dirty.
Action
Remove the jammed paper, then
correctly load paper into the pa-
per tray.
Remove excessive sheets in the
paper tray, then re-load paper
into the paper tray.
Adjust the paper guide in the pa-
per tray to the paper size.
Remove the bent or creased pa-
per, then load new paper into the
paper tray.
Remove damp paper, then load
new dry paper into the paper
tray.
Load envelopes into Tray 1 or
the Manual Feed Tray.
Load thick paper, label sheets,
postcards, glossy paper, or let-
terheads into Tray 1 or the Man-
ual Feed Tray.
Correct the orientation of label
sheets.
Place an envelope with the flap
facing upward.
When the flap is in the long side
of an envelope, load it in the ma-
chine side.
Use our recommended paper.
For information on the available
paper, refer to Chapter 6 in [Us-
er's Guide Introduction].
Clean the Paper Feed Rollers.
For details, refer to page 1-7.
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