Responding To Messages - Kyocera TASKalfa 2551ci Operation Manual

Troubleshooting > Troubleshooting

Responding to Messages

If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to
Information on page 3-7.
A
Message
Acceptable staple count
*
exceeded.
Activation error.
Add paper in cassette #.
Add paper in Multi
Purpose tray.
Adjusting Scanner.
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
B
Message
Box is not found.
Box limit exceeded.
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Checkpoints
Is the acceptable number of sheets
exceeded?
―
―
Is the indicated cassette out of
paper?
Is the paper of the selected size
loaded in the multi purpose tray?
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Checkpoints
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*
Is [End] displayed on the screen?
—
Corrective Actions
Press [Continue] to print without
using Staple. Press [Cancel] to
cancel the job.
Failed to activate the application.
Contact administrator.
Expansion Authentication is
disabled. Turn the main power
switch off and on. If the error exists,
contact administrator.
Load paper.
Select the available paper. Press
[Continue] to print.
Load paper.
Select the available paper. Press
[Continue] to print.
The machine is under the
adjustment to maintain its quality.
Please wait.
Corrective Actions
The specified box cannot be found.
Job is canceled. Press [End].
The specified box is full, and no
further storage is available. Job is
canceled. Press [End]. Try to
perform the job again after printing
or deleting data from the box.
Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print scanned
pages. Press [Cancel] to cancel the
job.
10-19
Display for Device
Reference
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page 3-14
page 3-23
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Reference
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