Programming: Software Upgrade And Flexing - Motorola V300 Service Manual

Troubleshooting
Table 4. V300 Telephone: Level 1 and 2 Troubleshooting Chart (Continued)
SYMPTOM
8. Phone does not sense when flip is
opened or closed (usually indicated by
inability to answer incoming calls by
opening the flip, or inability to make
outgoing calls).
9. Vibrator feature not functioning.
10. Internal Charger not working.
11. Real Time Clock resetting when
standard battery is removed.
12. No or weak audio when using headset. a) Headset not fully pushed home.

Programming: Software Upgrade and Flexing

48
PROBABLE CAUSE
a) Flip assembly defective.
b) Transceiver board assembly
defective.
Transceiver board assembly defective. Replace the transceiver board assembly (refer
Faulty charger circuit on transceiver
board assembly.
Lithium button cell in the display board
may be depleted.
b) Faulty connector socket on
transceiver board assembly.
Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.
September 30, 2003
VERIFICATION AND REMEDY
Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to b.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
Test a selection of batteries in the rear pocket of
the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
Refer service to a Level 3 service center for
replacement.
Ensure the headset plug is fully seated in the
connector socket. If fault not cleared, proceed to
b.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
V300/V500
6809468A80