Motorola V500 Manual
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V500UG.book Page 1 Thursday, November 20, 2003 10:09 AM
Welcome
Welcome to the world of Motorola digital wireless communications!
We are pleased that you have chosen the Motorola V500 GSM
wireless phone.
Headset Jack
Insert headset
accessory for handsfree
use.
Left Soft Key
Perform functions
identified by left display
prompt.
Volume Keys
Adjust earpiece and
ringer volume.
Power & End Key
Turn phone on/off, end
calls, exit menu system.
Smart Key
Select menu items,
make and end calls.
Menu Key
Right Soft Key
Perform functions
identified by right display
prompt.
Voice Key
Create voice records,
phonebook and shortcut
names.
Send Key
Make and answer calls,
view recent dialled calls
list.
5-Way
Navigation Key
Scroll through menus
and lists, set feature
Accessory Connector
values.
Port
Insert charger and
phone accessories.
Welcome - 1

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Summary of Contents for Motorola V500

  • Page 1 V500UG.book Page 1 Thursday, November 20, 2003 10:09 AM Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola V500 GSM wireless phone. Headset Jack Menu Key Insert headset accessory for handsfree Right Soft Key use.
  • Page 2: Check It Out

    V500UG.book Page 2 Thursday, November 20, 2003 10:09 AM Check It Out! Camera Lens Handsree Speaker Take photos to send to (on back of phone) others and use on your phone Mirror Aim camera lens for self Smart Key portraits...
  • Page 3 V500UG.book Page 3 Thursday, November 20, 2003 10:09 AM Feature Description Set Photo as Assign a photo to a phonebook entry to Picture Caller ID enable picture caller ID: > > > photo > > Send Send a multimedia message with...
  • Page 4 While Products specifications and features may be subject to change without notice, we are making every possible effort to ensure that user manuals are updated on a regular basis to reflect product functionality revisions. However, in the unlikely event that your manual version does not fully reflect the core functionality of your product, please let us know.You may also be able to access...
  • Page 5: Table Of Contents

    Battery Use ........18...
  • Page 6 Using Automatic Redial ......56 Using Caller ID ........57 Turning Off a Call Alert .
  • Page 7 Main Menu ........66...
  • Page 8: Safety And General Information

    December 1, 2002. Exposure To Radio Frequency (RF) Energy Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.
  • Page 9 If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its antenna are at least 1 inch (2.5 centimetres) from your body when transmitting.
  • Page 10 RF energy. Aircraft When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.
  • Page 11 Operational Warnings For Vehicles With an Air Bag Do not place a phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle.
  • Page 12 V500UG.book Page 12 Thursday, November 20, 2003 10:09 AM Blasting Caps and Areas To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted “Turn off electronic devices.” Obey all signs and instructions.
  • Page 13 To limit the likelihood of such symptoms, please take the following safety precautions: • Do not play or use a blinking-lights feature if you are tired or need sleep. • Take a minimum of a 15-minute break hourly.
  • Page 14 You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/ rtte - to find your DoC, enter the product Approval Number from your product's label in the "Search" bar on the Web site...
  • Page 15: Getting Started

    V500UG.book Page 15 Thursday, November 20, 2003 10:09 AM Getting Started About This Guide This guide describes the basic features of your Motorola wireless phone. Optional Features This label identifies an optional network, SIM card, or subscription-dependent feature that may not be offered by all service providers in all geographical areas.
  • Page 16: Installing The Sim Card

    Installing the SIM Card Your SIM (Subscriber Identity Module) card contains your phone number, service details, and phonebook/message memory. Caution: Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. 16 - Getting Started...
  • Page 17: Installing The Battery

    Charging the Battery New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described Getting Started - 17...
  • Page 18: Battery Use

    Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. To maximise your battery’s performance:...
  • Page 19: Turning Your Phone On

    45°C (113°F). Always take your phone with you when you leave your vehicle. • When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator.
  • Page 20: Adjusting Volume

    (flip must be open) Tip: At the lowest volume setting, press the down volume key once to switch to vibrate alert. Press it again to switch to silent alert. Press the up volume key to cycle back to vibrate alert, then ring alert.
  • Page 21: Making A Call

    Tip: You can also close the phone flip to end the call. Answering a Call When you receive a call, your phone rings and/or vibrates and displays an incoming call message. When the phone flip is active, open the phone to answer the call. (To activate, press > >...
  • Page 22: Highlight Features

    V500UG.book Page 22 Thursday, November 20, 2003 10:09 AM Highlight Features You can do much more with your phone than make and receive calls! This chapter describes some of your phone’s highlight features. Taking and Sending a Photo Shortcut: From the home screen, press ) to activate the camera.
  • Page 23 Tip: To take a self portrait: activate the camera, rotate the phone, use the mirror to aim the camera lens, then press the smart key to take a photo. You may also use the Auto Timed Capture feature to take a self portrait.
  • Page 24: Sending A Multimedia Message

    V500UG.book Page 24 Thursday, November 20, 2003 10:09 AM When the camera is active, the can include the following options: Option Description View pictures and photos stored on your phone. Set a timer for the camera to take a photo.
  • Page 25 V500UG.book Page 25 Thursday, November 20, 2003 10:09 AM Press scroll to , or select the file type highlight the file you want insert the file open the scroll to display a list of items you can insert scroll to...
  • Page 26: Receiving A Multimedia Message

    • Inserted photos, pictures, and animations are displayed as you read the message. • An inserted sound file begins playing when you scroll to and highlight the sound file indicator in the message. Use the volume keys to adjust the volume as the sound file plays.
  • Page 27 > > > > Your phone presents a list of device(s) located within range of the phone. If your phone is already connected to a device, your phone lists the connected device and identifies it with a (in use) indicator.
  • Page 28: Learning To Use Your Phone

    See page 1 for a basic phone diagram. Using the Display The home screen is displayed when you are not on a call or using the menu. You must be in the home screen to dial a phone number. +49@ ] Ñ...
  • Page 29 V500UG.book Page 29 Thursday, November 20, 2003 10:09 AM Labels at the bottom corners of the display show the current soft key functions. Press the left soft key ( ) or right soft key ( ) to perform the function indicated by the left or right soft key label.
  • Page 30 3. Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the (no signal) indicator or (no transmit) indicator is displayed. 4. Roam Indicator Shows when your phone is seeking or using another network outside your home network.
  • Page 31 = IM message = active chat session When you enter a multimedia message, a number in this location indicates the size of the message. In a text entry screen, an indicator shows the text entry method— Tap, no capital letters...
  • Page 32: Using The 5-Way Navigation Key

    Press the centre select button to select a highlighted menu item. The centre select button usually performs the same function as the right soft key (...
  • Page 33: Using Menus

    Press to scroll to and highlight a menu feature icon in the main menu. The following icons represent features that may appear in the main menu, depending on your service provider and service subscription options.
  • Page 34: Selecting A Menu Feature

    . Use to scroll, and the left/right soft keys to select the functions listed in the bottom left and right corners of the display. Selecting a Feature Option Some features require you to select an item from a list: yÉ...
  • Page 35: Entering Text

    • Press to scroll up or down to highlight the item you want. • In a numbered list, press a number key to highlight the item. • In an alphabetised list, press a key repeatedly to cycle through the letters on the key and highlight the closest matching list item.
  • Page 36: Choosing A Text Entry Method

    Press ) to exit without making changes. Choosing a Text Entry Method Multiple text entry methods make it easy for you to enter names, numbers, and messages. The method you select remains active until you select another method. Press in any text entry screen to change to one of the following...
  • Page 37 Enter letters, numbers, and symbols by pressing a key one or more times (see page 37). Using Tap Method This is the standard method for entering text on your phone. Regular method cycles through the letters and number of the key you press.
  • Page 38 In a text entry screen, you can press to switch entry methods. An indicator shows which method is active (see page 31). If is not available as the entry method, see page 37.
  • Page 39 Use this chart as a guide for entering characters with the method. . 1 ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥ + x * / \ [ ] = >...
  • Page 40 • If you enter or edit information and do not want to save the changes, press to exit without saving. Using iTAP™ Method iTAP™...
  • Page 41: Entering Words

    Entering Words In a text entry screen, you can press to switch entry methods. An indicator tells you which method is active (see page 31). If method is not available as the entry method, see page 37.
  • Page 42 If you enter a word your phone does not recognise, the phone stores it to use as one of your word options. When you fill memory space for unrecognised words, your phone deletes the oldest words to add new words.
  • Page 43 Symbol Chart Use this chart as a guide for entering characters with symbol method. . ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥ @ _ \ / : ;...
  • Page 44: Using The Smart Key

    Press keypad keys to enter the numbers you want. When you finish entering numbers, press to switch to another entry method. Deleting Letters and Words Place the cursor to the right of the text you want to delete, and then: Action Press ) to delete 1 letter at a time...
  • Page 45: Using The External Display

    V500UG.book Page 45 Thursday, November 20, 2003 10:09 AM Using the External Display When the flip is closed, the external display shows time, date, and phone status information. It also displays messages to notify you of incoming calls and other events. You can perform the following functions in the external display.
  • Page 46: Changing A Code, Pin, Or Password

    Using the Handsfree Speaker When you activate your phone’s integrated handfree speaker, you can talk to the other party without holding the phone to your ear. Press ) to turn the handfree speaker on or off during a call.
  • Page 47: Locking And Unlocking Your Phone

    The unlock code must contain 4 digits, and the security code must contain 6 digits. You can also reset your SIM card PIN code, PIN2 code, and/or call barring password if necessary. To change a code or password: Find the Feature >...
  • Page 48: If You Forget A Code, Pin, Or Password

    Many service providers reset the unlock code to the last 4 digits of your phone number before you receive your phone. If you forget your unlock code, try entering 1234 or the last 4 digits of your phone number. If that does not work, do the following at the...
  • Page 49: Using The Phonebook

    V500UG.book Page 49 Thursday, November 20, 2003 10:09 AM If you forget your security code, SIM card PIN code, PIN2 code, or call barring password, contact your service provider. Using the Phonebook This section gives a brief description of basic phonebook operations.
  • Page 50 , or When sorting by name, you can view numbers or just the number for each name. To set the primary number for a name, see page 60. Viewing Entries By Category Press >...
  • Page 51: Setting Up Your Phone

    > Setting a Ring Style Your phone rings or vibrates to notify you of an incoming call or other event. This ring or vibration is called an alert. You can select one of 5 different ring styles. The ring style indicator in the display shows the current ring style (see pages 29 and 32).
  • Page 52: Setting Answer Options

    V500UG.book Page 52 Thursday, November 20, 2003 10:09 AM Press scroll to the ring style select the ring style Each ring style contains settings for specific event alerts, ringer ID, and ringer and keypad volume. To change these settings, press > >...
  • Page 53: Setting A Screen Saver Image

    You can set a photo, picture or animation as a screen saver image. The screen saver image is displayed when the flip is open and no activity is detected for a period of time. The image is shrunk to fill the display, if necessary. An animation repeats for 1 minute, then the first frame of the animation is displayed.
  • Page 54: Setting Display Contrast

    Setting Display Contrast Find the Feature > > > Setting Display Colour You can select the colour palette that your phone uses to display indicators, highlights, and soft key labels. Find the Feature > > > 54 - Setting Up Your Phone...
  • Page 55: Adjusting The Backlight

    V500UG.book Page 55 Thursday, November 20, 2003 10:09 AM Adjusting the Backlight You can set the amount of time that the display and keypad backlights remain on, or turn off backlights to extend battery life. Find the Feature > >...
  • Page 56: Calling Features

    V500UG.book Page 56 Thursday, November 20, 2003 10:09 AM Calling Features For basic instructions on how to make and answer calls, see page Changing the Active Line Change the active phone line to make and receive calls from your other phone number.
  • Page 57: Using Caller Id

    Find the Feature > > > When automatic redial is turned off, you can manually activate the feature to redial a phone number. When you hear a busy signal and Press activate automatic redial Using Caller ID Incoming Calls Calling line identification (caller ID) displays the phone number for incoming calls in your phone’s external and...
  • Page 58: Turning Off A Call Alert

    V500UG.book Page 58 Thursday, November 20, 2003 10:09 AM Find the Feature > > > You can override the default caller ID setting when you make a call. While dialling (with digits visible in the display): Press > hide or show your caller ID for...
  • Page 59: Dialling International Numbers

    Viewing Recent Calls Your phone keeps lists of the calls you recently received and dialled, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new ones are added.
  • Page 60: Returning An Unanswered Call

    Talk and then send a fax in the same call. Returning an Unanswered Call Your phone keeps a record of your unanswered calls, and displays: • the (missed call) indicator • , where is the number of missed calls...
  • Page 61: Using The Notepad

    Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad. This can be a phone number that you called, or a number that you entered but did not call. To retrieve the number stored in the...
  • Page 62: Calling With Speed Dial

    Calling With 1-Touch Dial To call phonebook entries 1 to 9, just press and hold the single-digit speed dial number for 1 second. Tip: You must specify which phone number list you want to use with this feature: phone memory phonebook, or SIM card phonebook.
  • Page 63 Listening to Voicemail Messages Find the Feature > > The phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store one. Receiving a Voicemail Message When you receive a voicemail message, your phone displays the &...
  • Page 64: Using Call Waiting

    Press answer the new call switch between calls connect the 2 calls > end the call on hold You must turn on call waiting to use the feature.To turn call waiting on or off: Find the Feature > > >...
  • Page 65 V500UG.book Page 65 Thursday, November 20, 2003 10:09 AM Announce the Call Transfer Find the Feature > Press 1 keypad keys dial the number where you are transferring the call call the number and speak to the person who answers...
  • Page 66: Phone Features

    V500UG.book Page 66 Thursday, November 20, 2003 10:09 AM Phone Features Main Menu This is the standard main menu layout. Menu organisation and feature names may vary on your phone. Not all features may be available for all users. Games & Apps Phonebook...
  • Page 67: Settings Menu

    V500UG.book Page 67 Thursday, November 20, 2003 10:09 AM Settings Menu Personalise Phone Status • Home Screen • M y Tel. Numbers • M ain Menu • Credit Info/Available • Colour Style • Active Line • Greeting • Battery M eter •...
  • Page 68: Feature Quick Reference

    V500UG.book Page 68 Thursday, November 20, 2003 10:09 AM Feature Quick Reference Use this chapter to locate features on your phone that are not described in this guide. For more detailed information, see the Reference Guide. Calling Features Feature Description...
  • Page 69 V500UG.book Page 69 Thursday, November 20, 2003 10:09 AM Feature Description Use MMS Open an MMS template with Template preloaded media: > > > Store Go to a multimedia message Message slide, or highlight an object in Objects a letter, then: >...
  • Page 70 V500UG.book Page 70 Thursday, November 20, 2003 10:09 AM Feature Description Log Out Log out of instant messaging: Select from the menu Chat Feature Description Start Chat Start a new chat session: > > > Receive When you receive a chat...
  • Page 71 V500UG.book Page 71 Thursday, November 20, 2003 10:09 AM Phonebook Feature Description Create Entry Create a new phonebook entry: > > > Dial Number Call a number stored in the phonebook: > > entry to call Voice Dial Voice dial a number stored in the...
  • Page 72: Personalising Features

    V500UG.book Page 72 Thursday, November 20, 2003 10:09 AM Feature Description Sort Set the order in which phonebook Phonebook entries are listed: List > > > > sort order Set Primary Set the primary number for a phonebook Number entry with multiple numbers: >...
  • Page 73 V500UG.book Page 73 Thursday, November 20, 2003 10:09 AM Feature Description Ringer IDs Activate distinctive ringer alerts assigned to phonebook entries: > > > Style > Ring Volume Set ringer volume: > > > Style > Keypad Set keypad keypress volume: Volume >...
  • Page 74 V500UG.book Page 74 Thursday, November 20, 2003 10:09 AM Feature Description Shortcuts Create a shortcut to a menu item: Highlight the menu item, then press and hold Select a shortcut: > > shortcut name Menu Features Feature Description Language Set menu language: >...
  • Page 75 > Call Monitoring Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing . This time includes busy signals and ringing.
  • Page 76: Handsfree Features

    Call Cost View call cost trackers: > > Handsfree Features Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. Feature Description...
  • Page 77 V500UG.book Page 77 Thursday, November 20, 2003 10:09 AM Feature Description Auto Automatically route calls to a Handsfree car kit when connected: (car kit) > > > Power-Off Set the phone to stay on for a Delay period of time after the ignition...
  • Page 78 V500UG.book Page 78 Thursday, November 20, 2003 10:09 AM Bluetooth™ Wireless Connections Feature Description Make Phone Allow an unknown Bluetooth Visible to device to discover your phone: Other Device > > > > > Connect to Connect to a recognised...
  • Page 79 V500UG.book Page 79 Thursday, November 20, 2003 10:09 AM Network Features Feature Description Network View network information and Settings adjust network settings: > > Personal Organiser Features Feature Description Add an event to the datebook: Datebook > > > day Event >...
  • Page 80 SIM PIN Lock or unlock the SIM card: > > > Caution: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays Lock Lock phone applications: Application > >...
  • Page 81 V500UG.book Page 81 Thursday, November 20, 2003 10:09 AM News and Entertainment Feature Description Launch Micro- Start a micro-browser Browser session: > > Download Download a picture, sound, Objects from or phone theme from a Web Web Page page: highlight the file, press...
  • Page 82 V500UG.book Page 82 Thursday, November 20, 2003 10:09 AM Feature Description Manage Manage ring tones, sounds that you Sounds have composed or downloaded: > > Edit Sounds Edit MIDI-based sound files that you With can use with your phone: MotoMixer >...
  • Page 83: Warranty Information

    Motorola dealer (the “Products”), to be in conformance with the applicable Motorola specifications current at the time of manufacture for a term of [1] year from date of purchase of the Product(s) (Warranty Term). You must inform Motorola of the lack of conformity to the applicable...
  • Page 84 V500UG.book Page 84 Thursday, November 20, 2003 10:09 AM In no event shall Motorola be liable for damages nor loss of data in excess of the purchase price nor for any incidental special or consequential damages* arising out of the use or inability to use the Product, to the full extent such may be disclaimed by law.
  • Page 85 V500UG.book Page 85 Thursday, November 20, 2003 10:09 AM Conditions This warranty will not apply if the type or serial numbers on the Product has been altered, deleted, duplicated, removed, or made illegible. Motorola reserves the right to refuse free-of-charge...
  • Page 86 V500UG.book Page 86 Thursday, November 20, 2003 10:09 AM What is not covered by the warranty This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or lack of care and in case of alterations or repair carried out by unauthorised persons.
  • Page 87 V500UG.book Page 87 Thursday, November 20, 2003 10:09 AM Note: The talk-time, stand-by time and total life cycle of a Motorola rechargeable battery for your Personal handset will depend on usage conditions and network configurations. As a consumable product, the specifications indicate that you should be able to...
  • Page 88: Specific Absorption Rate Data

    In general, the closer you are to a base station, the lower the power output of the handset.
  • Page 89 The SAR lim it recom m ended by international guidelines (ICNIRP) for m obile handsets used by the public is 2.0 watts/kilogram (W /kg) averaged over ten gram s of tissue. The limit incorporates a substantial m argin for safety to give additional protection for the public and to account for any variations in m easurem ents.
  • Page 90: Index

    V500UG.book Page 90 Thursday, November 20, 2003 10:09 AM Index installing 17 level indicator 29, 32 accessories 15 block cursor 38 accessory 46 Bluetooth 3, 26, 78 accessory connector port 1 browser active line indicator 29, 30 menu feature icon 28...
  • Page 91 V500UG.book Page 91 Thursday, November 20, 2003 10:09 AM handsfree speaker, character chart 39 activating 46 chat 70 hold 64 clock international access code 59 illustration 28 making 21 selecting analogue or digital received calls list 59 receiving 21 setting 51...
  • Page 92 V500UG.book Page 92 Thursday, November 20, 2003 10:09 AM description 28 external display 45 home screen, defined 28 open to answer 21, 52 language 74 screen saver 53 menu icons, personalising 4-way navigation key 1, 32 personalising 73 distinctive ringer alert 73...
  • Page 93 V500UG.book Page 93 Thursday, November 20, 2003 10:09 AM indicators active line 29, 30 battery level 29, 32 end 1, 21, 33 GPRS 29, 30 5-way navigation 33 in use 29 4-way navigation 1, 32 location 29 left soft key 1, 29, 33, 73...
  • Page 94 V500UG.book Page 94 Thursday, November 20, 2003 10:09 AM application 80 message indicator 31 phone 47 message waiting indicator 26, SIM card 80 message 32 messages menu feature icon micro-browser browser setup 81 making a call 21 Java applications 81...
  • Page 95 V500UG.book Page 95 Thursday, November 20, 2003 10:09 AM active line indicator 30 active line, changing 56 1-touch dial adding digits after 60 setting preference 72 attaching 2 numbers 60 using 62 attaching two numbers 61 open to answer 52...
  • Page 96 V500UG.book Page 96 Thursday, November 20, 2003 10:09 AM picture caller ID 3, 23, 50, busy number 56 right soft key self portrait 23, 44 functions 1, 29, 33 sending 2, 22 personalising 73 taking 2, 22 ring alert picture...
  • Page 97 V500UG.book Page 97 Thursday, November 20, 2003 10:09 AM service dial 75 labels 28 shortcuts 67, 74 personalising 73 feature 60 sound signal strength indicator 29, 30 creating 82 silent alert indicator 32 downloading 69, 81 silent ring alert, setting 51...
  • Page 98 V500UG.book Page 98 Thursday, November 20, 2003 10:09 AM iTAP software predictive text entry 40 vibrate alert numeric method 44 setting 72 symbol chart 43 turning off 20, 58 symbol method 42 vibrate ring alert, setting 51 tap method 37...

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