Level 1 and 2 Service Manual
Table 3. Level 1 and 2 Troubleshooting Chart (Continued)
SYMPTOM
9. Vibrator feature not functioning.
10. Internal Charger not working.
11. Real Time Clock resetting when
standard battery is removed.
Programming: Software Upgrade and Flexing
Part Numbers
6809513A83-O
PROBABLE CAUSE
Transceiver board assembly
defective.
Faulty charger circuit on transceiver
board assembly.
Lithium button cell in the display
board may be depleted.
Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.
The following information is provided as a reference for the parts associated with
V9 telephones.
September 12, 2007
VERIFICATION AND REMEDY
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
Test a selection of batteries in the rear pocket of
the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
Refer service to a Level 3 service center for
replacement.
Troubleshooting
75