Appendix B Replacement Parts Ordering; Basic Ordering Information; Motorola Online; Mail Orders - Motorola Astro XTS 4000 Service Manual

Appendix B
B.1

Basic Ordering Information

When ordering replacement parts or equipment information, the complete identification number
should be included. This applies to all components, kits, and chassis. If the component part number
is not known, the order should include the number of the chassis or kit of which it is a part, and
sufficient description of the desired component to identify it.
B.2

Motorola Online

Motorola Online users can access our online catalog at
To register for online access, please call 1-800-422-4210 (for U.S. and Canada Service Centers
only). International customers can obtain assistance at https://www.motorola.com/businessonline
B.3

Mail Orders

Mail orders are only accepted by the US Federal Government Markets Division (USFGMD).
Motorola
7031 Columbia Gateway Drive
3rd Floor – Order Processing
Columbia, MD 21046
U.S.A.
B.4

Telephone Orders

Radio Products and Solutions Organization*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (United States and Canada)
U.S. Federal Government Markets Division (USFGMD)
1-877-873-4668
8:30 AM to 5:00 PM (Eastern Standard Time)
Replacement Parts Ordering
https://www.motorola.com/businessonline