Appendix A Replacement Parts Ordering; Basic Ordering Information; Transceiver Board And Vocon Board Ordering Information; Mail Orders - Motorola ASTRO XTS 5000 Detailed Service Manual

Appendix A

Basic Ordering Information

When ordering replacement parts or equipment information, the complete identification number
should be included. This applies to all components, kits, and chassis. If the component part number
is not known, the order should include the number of the chassis or kit of which it is a part, and
sufficient description of the desired component to identify it.
Crystal orders should specify the crystal type number, crystal and carrier frequency, and the model
number in which the part is used.

Transceiver Board And Vocon Board Ordering Information

When ordering a replacement Transceiver Board or VOCON Board, refer to the applicable Model
Chart in the front of this manual, read the Transceiver Board or VOCON Board note, and include the
proper information with your order.

Mail Orders

Send written orders to the following addresses:
Replacement Parts/
Test Equipment/Manuals/
Crystal Service Items:
Motorola Inc.
United States and Canada
Accessories and Aftermarket
Division
Attention: Order Processing
1313 E. Algonquin Road
Schaumburg, IL 60196

Telephone Orders

United States and Canada
Accessories and Aftermarket Division:
1-800-422-4210
1-800-826-1913 (Federal Government Orders)
1-847-538-8023 (International Orders)
Service Training (VHS Video Tapes):
847-783-2522
847-783-2523 (FAX)
Replacement Parts Ordering
Federal Government Orders:
Motorola Inc.
United States and Canada
Accessories and Aftermarket
Division
Attention: Order Processing
7230 Parkway Drive
Landover, MD 21076
International Orders:
Motorola Inc.
United States and Canada
Accessories and Aftermarket
Division
Attention: International Order
Processing
1313 E. Algonquin Road
Schaumburg, IL 60196