Service Error Code Chart - Rheem CRTGH-95X Series Use And Care Manual

ServiceErrorCodeChart
Yourwaterheaterhasanelectronicdiagnosticsystem
builtintoit.Whenthewaterheaterfindsaproblem,it
displaysanerrorcodeintheLEDdisplayontheremote
control.Thefollowingchartliststheerrorcodesalong
withtheirpossibleproblemandsolution.Usingthis
chartmayhelpyoudiagnoseand/orfixaproblemyou
maybeexperiencing.Pleaserefertothischartbefore
callingforserviceassistance.
DANGER:
ShockHazard–Makecertain
powertothewaterheaterisOFFbeforeremoving
protectivecoverforanyreason.Electricshockwill
causedeathorseriouspersonalinjury.
WARNING:
ForYourSafety,DONOT
attemptrepairofelectricalwiring,gaspiping,
remotecontrol,burners,ventconnectors,orother
safetydevices.Referrepairstoaqualifiedservice
technician.
Whenanerrorcodeisdisplayed:
1
 Turnoffallthehotwaterfaucets.
2
 TurnoffthewaterheaterbypressingthePOWER
ON/OFFbuttonontheremotecontrol.
CARING FOR YOUR WATER HEATER
3
 Waitabout5minutes;thenrestartthewaterheater
bypressingthePOWERON/OFFbutton.
4
 Turnonahotwaterfaucetandrechecktheremote
controldisplay.
Iftheerrorcoderemainsinthedisplay:
1.
Turnoffthehotwaterfaucet.
2.
Turnoffthewaterheater.
3.
Followtheerrorcodechartinformation.
4.
Restartthewaterheater,turnonahotwater
faucet,andrechecktheremotecontroldisplay.
Iftheerrorcodeisstillshown:
1.
Turnoffthehotwaterfaucet.
2.
Turnoffthewaterheater.
3.
Makenoteofthedisplayederrorcodeandcall
forserviceassistance.See"Call for Assistance"
sectiononpage26.
NOTICE:
Ifthedisplayederrorcodeisnotlisted
inthechart,immediatelyturnoffthewaterheaterand
callforserviceassistance.
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