Page 1
SERVICE INSTRUCTIONS Rheem Water Star TM039 Revision: A Published: January 09 W8100401 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
Component Replacement Procedures ................19 Exploded View ........................24 Replacement Parts List ...................... 24 Rheem Electric Water Heater Warranty - (Australia Only) ..........25 Document Revision History ....................26 TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service.
The information provided in these instructions is based on the water heater being installed in accordance with the Installation Instructions provided with each water heater Should you require further technical advice on a Rheem Water Star, contact your nearest Rheem Australia Service Department where all genuine replacement parts are also available.
5. Conduct an insulation test on the water heater. (Refer to page 18) TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Rheem Continuous Flow models. It works as a booster water heater to ensure immediate availability of hot water. As such the inlet pipe to the Rheem Water Star is referred to as an inlet pipe, NOT a cold water pipe, as water flowing through this pipe could have a temperature as high as 60ºC.
Heating Unit (Element): An element is a tubular device containing an electric resistance that converts electrical energy into heat. The maximum rating of the Rheem Water Star is 800 watts. Transfer Valve: A 3 way valve, sensitive to temperature that simultaneously opens one outlet and closes the other transferring the direction of water flow.
High water pressure areas will have more complaints of this nature and the use of a pressure-limiting valve (PLV) to reduce the household cold-water pressure will usually solve most problems. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Water too hot Noisy water heater Electrical insulation test TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
Is the complaint for water too hot? Noisy Water Heater TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
Is the reading below 1 with diagnosis procedure Megaohm? TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
Water heater electrically OK. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
Page 12
1 and 2 on the thermostat. The reading should be less than 1Ω. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Page 13
Normal resistance when the thermostat contacts are closed is 68 - 79 ohms TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Possible fault with tempering valve TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
Refer to service instructions on relevant model for fault finding TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
Washing machine or dishwasher. Fit a 600kPa PLV if pressure is excessive. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
3. Reconnect the power cord. Note: If continuing with diagnostic procedure flow chart 1.1 do not reconnect the power cord. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
10. Check the T&PR valve thread and connections for leaks. 11. Operate the T&PR valve lever to reset relief drain. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Page 20
12. Refit front polystyrene insulation and outer jacket. 13. Restore the power supply to the water heater. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Page 21
11. Refit front polystyrene insulation and outer jacket. 12. Restore the power supply to the water heater. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Page 22
11. Conduct an electrical insulation test. (Refer to page 18). 12. Restore the power supply to the water heater. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
Page 23
11. Conduct an electrical insulation test. (Refer to page 18). 12. Restore the power supply to the water heater. TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”...
220362 GPO socket 080410 Inlet/Outlet fitting 220361 TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner under certain circumstances with certain minimum statutory rights in relation to your Rheem water heater. This warranty must be read subject to that legislation and nothing in this warranty has the effect of excluding or restricting those rights.
D.O.I. Service Instructions issued for Rheem Water Star 2/09 TM039 Rheem Water Star Service Instructions REV: A Date of Issue: 02/09 Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” This document is stored and maintained electronically by...