Rheem TRITON Service And Training Manual
  1. Manuals
  2. Brands
  3. Rheem Manuals
  4. Water Heater
  5. TRITON
  6. Service and training manual

Rheem TRITON Service And Training Manual

80 & 100 gallon ultra-high efficiency water heaters
Hide thumbs
Table of Contents

Advertisement

Quick Links

TRITON
80 & 100 Gallon Ultra-High
Efficiency Water Heaters
Service and Training Manual
For use with the following models:
GHE80SS, GHE80SU,
GHE100SS, GHE100SU
CATEGORY IV Models
Fan Assisted Combustion
SVC1020T; Revision 4; January 2020

Advertisement

Table of Contents
loading

Related Manuals for Rheem TRITON

Summary of Contents for Rheem TRITON

  • Page 1 TRITON 80 & 100 Gallon Ultra-High Efficiency Water Heaters Service and Training Manual For use with the following models: GHE80SS, GHE80SU, GHE100SS, GHE100SU CATEGORY IV Models Fan Assisted Combustion SVC1020T; Revision 4; January 2020...

  • Page 2: Table Of Contents

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Table of Contents INTRODUCTION………………………………………………………………….………………….4 SAFETY………………………………………………………………………………………..…….4 SPECIFICATIONS…………………………………………………………………..………………..5 SPEED TABLE ……………………………………………………………………….…………..6 COMPONENT PARTS…………………………………………………………….……….……..7 WIRING DIAGRAM ……………………………………………….………………………….…….8 CONNECTION DIAGRAM………………………………………….………………………………9 TOP VIEW………………………….…………………………………………………….…………10 PARTS…………………………………………………………………………………….…………11 USER INTERFACE ……………………………...…………………………………….…...…14 ……………………………………………………………………………………14 TART ..………….…………………………………………………..14 EMPERATURE DJUSTMENT ……………..……………………………………………………………….14 ETTING ………………………………………………………………….…………..16...
  • Page 3 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Table of Contents A027 F ................38 RROR LAME RESENT EFORE GNITION ...…………………………………………...39 A028 F RROR LAME RESENT ITHOUT EATING ………………………………………………………………….39 A029 F RROR AILED GNITION …………………………………………………...39 A030 F...

  • Page 4: Introduction

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Introduction The control system for the fully condensing 80 and 100 gallon Gas High Efficiency (GHE) Commercial Gas Water Heater is intended for use indoors. The control combines all operational functions needed for a water heater with a powered burner system into a single printed circuit board package.

  • Page 5: Specifications

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Specifications of the TRITON GHE (gas high efficiency gas) 80 and 100 gallon (tank capacity) Models Powered direct vent; sealed combustion; fully condensing; ASME rating options on all inputs; power vent options on all inputs.

  • Page 6: Speed Table

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Speed Table COMBUSION BLOWER SPEED [RPM] PURGE TIMING MODEL NAME MODEL ID FUEL TYPE [SECONDS] Min. Speed Max. Speed Ignition Speed MODEL NOT SELECTED Natural Gas 3400 5400...

  • Page 7: Component Parts

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Component Parts of the TRITON...

  • Page 8: Wiring Diagram

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Wiring and Schematic Diagram...

  • Page 9: Connection Diagram

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Connection Diagram...

  • Page 10: Top View

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Top View Gas Pressure Switch Ignitor Transformer Flame Rod Wire Low Gas Pressure Switch Ignition Intake Pressure Switch Control POF Switch Gas Valve Blower Leak Sensor Powered Anode Control...

  • Page 11: Parts

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Parts Part Name Description Picture This is a variable speed blower that is matched to the Dungs gas valve. The Blower speed and function of the blower is monitored by the main controller.
  • Page 12 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Parts With an efficiency of greater than 95%, this unit will create much condensation inside the flue tubes. Condensate Trap (Included in the The condensate trap allows for the...
  • Page 13 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Parts The PoF pressure switch confirms the blower motor is Proof of Fan (Pressure Switch) running. Each switch is available individually. The blocked outlet pressure switch is a normally closed Blocked Outlet (Pressure Switch) contact that opens with a rise in pressure.

  • Page 14: User Interface

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis User Interface...
  • Page 15 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis User Interface...

  • Page 16: Status Menu

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis User Interface...
  • Page 17 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis User Interface...

  • Page 18: Display Messages On Controller

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Display Messages on Control Board Status Message Description Water Heater The water heater is disabled and not in any active mode. Disabled The water heater is in a non-active mode where the temperature of the water Standby in the tank is within the set point limits.

  • Page 19: Sequence Of Events

    Call for heat occurs when tank temperature is below the set point by The Triton ignition control periodically run self check routines for hardware faults. the differential amount Any detected fault will lock out the unit and prevent combustion. It will check every ours and if the condition clears it will return to normal operation.
  • Page 20 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Sequence of Events...
  • Page 21 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Sequence of Events...

  • Page 22: Sequence Of Operations

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Sequence of Operations Upon application of power, the controls performs an internal check, retrieves and inspects relevant data from Electrically Erasable Programmable and Read Only Memory (EEPROM), and analyzes the 120 VAC power line for polarity and ground connections.
  • Page 23 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Sequence of Operations Pre-purge Cycle If controllers gas valve relay 1 is Pre-purge lasting 5 seconds will If PS closes, then control board not OPEN you will get an error check to make sure the venting is not initiates the pre-ignition cycle.
  • Page 24 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Sequence of Operations Stand-By Mode If the temperature drops below the The control will enter the idle state set point value minus differential, while continuing to monitor the...

  • Page 25: Safety Functions Of The Controls

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Safety Functions of the Controls Flame Detection Proof of flame is accomplished by flame rectification via a burner sensor electrode and earth ground. The presence of a flame is measured via a flame rod that points into the flame.

  • Page 26: Power Outages

    (27 attempts at ignition) and post purge. Condensate Removal Tube with Exhaust Tee Assembly An important part of the Triton is the condensate removal tube that comes included in the exhaust T. During main burner, water vapor is created. As the heat is transferred into the water thru the flue bundles, this water vapor condenses and becomes a liquid.

  • Page 27: Error Codes

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Error Codes Provided in the tables below are descriptions of ALL the error messages provided by the ignition control control. Errors can be divided into two groups, ALARM and ALERT.
  • Page 28 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Error Codes A027 A027 Flame present before ignit. Page 38 A028 A028 Flame present w/o heating. Page 39 A029 A029 Failed ignition. Retrying. Page 39 A030 A030 Flame lost during heating. Retrying.
  • Page 29 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Error Codes A111 A111 Shutoff Valve Test Open Error Page 40 A112 A112 Shutoff Valve Not Open Page 41 A121 A121 No Water Detected in Tank Page 41...
  • Page 30 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Error Codes T130 T130 Middle Anode Shorted Page 43 T131 T131 Middle Anode Overload Page 43 T132 T132 Middle Anode Pre-Overload. Page 43 A/T133 T133 Lower Anode Open...

  • Page 31: Troubleshooting Error Codes

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A001 Ignition Lockout This unit has failed ignition 27 consecutive cycles. The unit will fail nine times and give an A029. It will fail 9 more times and give an A029.
  • Page 32 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A001 Ignition Lockout (continued) Gas Valve Checking Procedure • Cycle power and/or clear any alarms on the display. • Locate the large black wiring harness plugged into the top of the gas valve.

  • Page 33: Error A002 Flame Is Not Stable

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A002 Flame is Not Stable This alarm code means the unit had flame rectification within one heating cycle; but lost the flame rectification signal three times within one call for heat. Causes of this issue are: Incorrect gas pressure or gas supply issues, incorrect vent terminations, restricted exhaust vent, dirty flame rod.

  • Page 34: Error A004 Pof Open During Heating

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A004 PoF Open During Heating The Proof of Fan pressure switch is open during heating. You can clear this error code by pressing clear button on the current alarm screen.

  • Page 35: Error A007 Exhaust Pressure Switch Open

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A007 Exhaust Pressure Switch Open The exhaust pressure switch is a normally closed switch. It will only open in the event of excess pressure in the exhaust venting. Check the following: •...

  • Page 36: Error A017 Flue High Flue Temp

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A017 Flue High Flue Temp This error code means the combustion gases at exhaust tee at the bottom of the tank are too hot. The sensor trips at 160...

  • Page 37: Error A018 Flue Temp Sensor Open

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A018 Flue Temp Sensor Open This alarm means the control is sensing the flu temperature sensor as being open or disconnect. • Refer to A017 for troubleshooting.

  • Page 38: Error A023 Upper Tank Temp Too Hot

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A023 Upper Tank Temp Too Hot This alarm means the ignition control board is sensing the upper tank temperature has exceeded 205 F. The programming on the control board should not allow this to happen and therefore we are dealing with either a bad ignition board, ECO/Temp Probe, or wiring harness.

  • Page 39: Error A028 Flame Present Without Heating

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A028 Flame Present W/O Heating This alarm means the control board detected a flame signal 10 seconds after the gas valve had closed from the last heating cycle.

  • Page 40: Error A101 Configuration Data Restore

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A101 Configuration Data Restore • Cycle power and attempt to clear alarm. If alarm does not clear, replace display control. Error A102 Time Clock Needs to be Programmed •...

  • Page 41: Error A112 Shutoff Valve Not Open

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error A112 Shutoff Valve Not Open • Confirm the Molex connectors from valve to water heater wiring is securely connected. • Confirm no wires are loose/damaged in Molex connectors from valve to water heater.

  • Page 42: Error T029 Failed Ignition -Retrying

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error T029 Failed Ignition. Retrying The unit will fail nine times and give an A029. It will fail 9 more times and give an A029. On the 27 failure, the unit will lock out with an A001 code.

  • Page 43: Error T122 N Ocomm With Powered Anode Controller For >60 Seconds

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Error T122 No Communication with Powered Anode Controller for >60 seconds. Locate the anode control module at the top of the unit. If the LED light on top of the module is GREEN then the anodes are still protecting the tank.
  • Page 44 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes • If you are getting any error code regarding anode(s), the first step is to disconnect anode rod power wire from the the UPPER, MIDDLE, or LOWER (dependent on the alert(s) given) anode(s) as shown in the photo to the right.
  • Page 45 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Troubleshooting Error Codes Note: Turn off power to water heater. • With anode power wire disconnected, insert one meter lead into the wire as shown. • Locate the anode control module.
  • Page 46 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Notes...
  • Page 47 Gas Pressure Checking Procedures Gas Pressure Checking Procedure The Triton water heaters use a negative pressure gas valve so we do not check the manifold gas pressure. Our only checks are to confirm the inlet gas pressure is within minimum and maximum limits and verify the inlet pressure does not have more than a 1.5”w.c.

  • Page 48: Gas Pressure Checking Procedure

    2.Locate the adjusting screw on the gas valve. (See pics below for reference) 3. Turn the Triton ON and demand heat. 4. If the unit does not go to main burner, turn unit OFF; turn the screw counterclockwise a 1/8 turn and restart the unit.

  • Page 49: Gas Valve Adjustment Procedure

    Triton Disassembly and Repair On the next few pages we have included instructions for replacing most repair parts on the Triton water heater. To further aid in the repair process we have also created some repair videos that can be accessed through the hyperlinks below.

  • Page 50: Disassembly And Repair

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Disassembly and Repair Ignition Control Board 1. Disconnect power to the water heater. 2. Remove all Molex connections to the control board. Wires are colored and the board locations have numbers to reconnect.
  • Page 51 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Disassembly and Repair Igniter 1. Disconnect power to the water heater. 2. Remove the green grounding wire. 3. Remove the two Phillips screws. 4. Remove the igniter assembly. You may need a small putty knife to get it started.
  • Page 52 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Triton Disassembly and Repair Replacing a Burner The only tools necessary for this will be a ratchet with a ½ in. socket and a #2 Phillips head screwdriver. Please consult the Use and Care manual before performing any changes and be sure to follow any safety messages in the manuals and on the appliance.
  • Page 53 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Triton Servicing: Burner Assembly 9. To replace the burner, take the new burner and gasket and attach using the screws provided. 10. Make sure to attach the blower to the burner in the same orientation as it had been attached previously.
  • Page 54 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Triton Servicing: Burner Assembly 13. Reconnect the ground to the igniter and reconnect the lead to the control box 14. Reconnect the lead from the flame rod sensor to the control box.

  • Page 55: Bacnet Configuration

    It is important to understand that Rheem in no way supports BACnet itself. We are only able to provide direction within our product to the location for data input. For example, if a a BACnet Facilitator called needing to input their configurations, we would be asked to direct him or her to the location in our menu to enter their configurations.
  • Page 56 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis BACnet Configurations • To access the menu containing BACnet configurations, the caller will select the “settings” icon in the bottom left of their display screen as pictured below.
  • Page 57 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis BACnet Configurations...
  • Page 58 The BACnet Facilitator will have the BACnet MAC Address. This does not come from us. If the caller is an end user, he/she will need to contact a BACnet Facilitator. The Baud Rate should only in very rare circumstances be adjusted. Rheem support does NOT under any circumstances provide advice for this setting.
  • Page 59 Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis BACnet Configurations BACnet Quick Start Guide Note: This water heater is compatible with BACnet RS-485 physical layer only. Pinout: Pin Number Description Ground (Optional) RS-485 Minus (D-) RS-485 Plus (D+) Common (100Ω...

  • Page 60: Leakguard

    Triton Service Manual SVC1020T ; Rev 4 80 and 100 gallon chassis Leak Guard What is LeakGuard LeakGuard is a proprietary auto shut-off system that prevents catastrophic damage and allows no more than 24 ounces of water to escape the tank in a vacuum lock. This feature comes preinstalled on premium models.
  • Page 61 Commercial Water Heaters 2600 Gunter Park Drive East Montgomery, AL 36109-1413 Technical Support Line Phone: 800-432-8373 Fax: 334-260-1341 Order Center RHEEM WATER HEATERS 1-800-621-5622 800 Interstate Park Dr. Montgomery, AL 36109 Website: www.rheem.com Email: Techserv@Rheem.com Printed in the USA 01/2020 Form No SVC1020T; Rev 4.

This manual is also suitable for:

Ghe80ssGhe80suGhe100ssGhe100suCategory ivGhe80-130 ... Show all

Table of Contents