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e-STUDIO 16P
Problem
The printer is on, but nothing
prints.
Toner Low LED is on and printing
stops.
The media skews or buckles.
The paper sticks together/printer
feeds multiple sheets of paper.
2-66
Service Manual
Action
• Make sure the print cartridge is
installed properly.
• Make sure the parallel or USB
cable is firmly plugged into the
connector on the back of the
printer.
• Press the operator panel button
with a brief button press to print a
test page to determine whether
the problem is with the printer or
the computer.
– If you can print a test
page, the problem is in
the computer or the
software application.
– If you cannot print a test
page, call for service.
If you are using a 3K or 6K print
cartridge and the Toner Low alarm
is set to on, the printer stops printing
until you replace the print cartridge.
– Download the Toshiba
e-STUDIO16 Setup Utility
from the Toshiba Web b
site, fyi.toshiba.com
to change the Toner
Low alarm.
• Don't overfill Tray 1 or the optional
Tray 2 (see media capacities in
the media types and sizes table in
the User's Guide).
• Make sure the paper guides are
flush against the edges of the
media.
• Remove the paper from Tray 1 or
the optional Tray 2 and fan the
paper.
• Don't overfill Tray 1 or the optional
Tray 2 (see media capacities in
the media types and sizes chart in
the User's Guide).
3K or 6K print
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