Page 2 Canada only: This symbol indicates a warning or "Authorized Sprinter Dealer" is defined as an an instruction that is continued on authorized Mercedes-Benz Sprinter Dealer. Vehicle manufacturer the next page. Display...
Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read this Operator's Manual carefully and familiarize yourself with your vehicle. Please adhere to the information and warning notes in this Operator's Manual for your own safety and to ensure a longer operating duration of the vehicle.
Page 5: Contents
Contents Index ............4 At a glance ........... 31 Introduction ......... 22 Safety ........... 41 Opening and closing ......65 Seats, steering wheel and mirrors ..81 Lights and windshield wipers .... 91 Climate control ......... 111 Driving and parking ......135 On-board computer and displays ..
Page 6: Index
Index Adjusting on the roof ..... 122 1, 2, 3 ... Important safety notes ....121 12 V socket ........238 Setting the center air vents ... 121 Setting the side air vents ....121 see Climate control Anti-lock Braking System ABS (Anti-lock Braking System) see ABS (Anti-lock Braking System) Display message ......
Page 7: Index
Index Trailer towing ......... 146 Disconnecting and connecting Transmission oil change ....328 (engine compartment) ....264 Automatic transmission emer- Disconnecting and reconnecting gency mode ........147 (base of driver's seat) ....265 Auxiliary heating Display message ......219 Important safety notes ....260 Activating/deactivating heater Installing/removing (base of driv- booster mode ........
Page 8 Index Brakes Steering wheel ....... 272 Step (electrical) ......271 ABS ..........56 Adaptive Brake Assist ...... 59 Trim pieces ........272 Applying the parking brake .... 152 Washing by hand ......268 BAS ..........57 Washing the engine ....... 269 Wheels ...........
Page 9: Index
Index License plate lamp (Chassis Cab) . . 104 Defrosting the windows ....118 Low-beam headlamps ....101 Heating .......... 113 Overview of lamp types (front Important safety notes ....112 bulbs) ..........101 Operating the cargo compartment Overview of lamp types (rear air vents .........
Page 10 Index Driver's door ........39 Daytime running lamp mode Left and right side of the steering see Daytime running lamps wheel ..........39 Daytime running lamps Conversions/equipment ....27 Activating/deactivating (vehicles Conversions and accessories with steering wheel buttons) ..194 see Add-on equipment Changing bulbs (halogen head- Coolant (engine)
Page 11: Index
Index Standard display (vehicles with- BAS (Brake Assist System) ....57 out steering wheel buttons) ... 184 Distance warning function ....58 Standard display (vehicles with EBD (electronic brake force distri- steering wheel buttons) ....189 bution) ..........57 see Warning and indicator lamps Important safety information ...
Page 12 Index Electrical fuses Checking the oil level using the dipstick .......... 253 see Fuses Electrical step Display message ......216 Cleaning ......... 271 Filling capacity ....... 327 Display message ......219 Information about oil consump- tion ..........327 Emergency release ......74 Mixing ..........
Page 13: Index
Index Fog lamps Switching on/off ......94 Gasoline Folding seat ......... 85 Reserve fuel warning lamp ..... 227 Folding table ........236 General driving tips In the twin co-driver's seat .... 236 Driving short distances ....155 Frequencies Genuine parts ........318 Mobile phone .........
Page 14 Index Installing/removing the ball cou- pling ............ 175 Lamps Instrument cluster see Warning and indicator lamps Fuel gage ........183 Lane Keeping Assist Important safety notes ....182 Activating/deactivating ....167 Instrument cluster lighting ..... 183 Function/notes ......166 Outside temperature display ..183 Language Overview ..........
Page 15: Index
Index Setting the exterior lighting Menu (vehicles with steering delayed switch-off (vehicles with wheel buttons) steering wheel buttons) ....195 Audio ..........189 Switching the daytime running Operation ........188 lamps on/off (switch) ...... 93 Settings ......... 190 Turn signals ........95 Telephone ........
Page 16 Index Pets in the vehicle ......56 Operating system Seat belts ........47 see On-board computer Odometer Operator's Manual Display (vehicles without steering General notes ........23 wheel buttons) ....... 184 Vehicle equipment ......23 Display (vehicles with steering Outline lamp wheel buttons) .......
Page 17: Index
Index Plastic trim (cleaning instructions) .. 272 Rear-compartment air-condition- ing system Power supply see Climate control Battery isolating switch ....136 Switching off ........137 Rear-compartment heating Switching on ........137 see Climate control Power take-off Rear door Engine speed setting ..... 172 Child-proof locks ......
Page 18 Index Remote control Correct driver's seat position ... 82 Folding seat ........85 Changing the operating duration (auxiliary heating) ......126 Important safety notes ....82 Replacing the battery (auxiliary Rear bench seat ....... 85 heating ) ........130 Seat heating ........87 Setting the driver's seat ....
Page 19: Index
Summer tires ........288 with steering- wheel buttons) ..192 Supplemental Restraint System see Instrument cluster see SRS (Supplemental Restraint Sprinter Dealer System) see Qualified specialist workshop Switching off the alarm (ATA) .... 62 Switching the heater booster func- tion on/off ......... 130...
Page 20 Index Switching the surround lighting Thoraxbag ..........45 on/off (on-board computer) ..... 195 Tightening torques for wheel nuts/ Switch unit wheel bolts ........312 see Control panel Time Swivel seat ........... 84 Setting the time (vehicles without steering wheel buttons) ....185 Setting the time (vehicles with steering wheel buttons) ....
Page 21: Index
Index Bar (definition) ....... 304 Summer tires ......... 288 Changing a wheel ......307 TIN (Tire Identification Number) Characteristics ......304 (definition) ........306 Checking ........287 Tire bead (definition) ...... 306 Definition of terms ......304 Tire pressure (definition) ....306 Direction of rotation ......
Page 22 Index Towing away Twin co-driver's seat With both axles on the ground ..282 Folding table ........236 Tow-starting Stowage compartment ....235 Emergency engine starting .... 282 Two-way radios Important safety notes ....279 Type approval/frequency ....318 Trailer TWR (Tongue Weight Rating) (defi- Brake force booster malfunction .
Page 23: Index
Index Ventilation Removing and mounting the spare wheel ..........314 Setting the vents ......121 Voltage supply Storing ........... 308 Fuses ..........283 Tightening torque ......312 Window curtain air bag ....... 46 Windows see Side windows Warning and indicator lamps Windshield Brakes ...........
Page 24: Introduction
Sprinter, even if they have been independently or officially approved. qualified specialist workshop. Genuine Sprinter parts, as well as specifically...
Page 25: Service And Warranty Information
The Service and Warranty Information Book- Manual carefully and familiarize yourself with let contains detailed information on the types your vehicle. of warranty that your Sprinter is covered by, including: Please adhere to the information and warning notes in this Operator's Manual for your own...
Page 26: Important Safety Note
As a It is advisable to register your vehicle with an result, these may no longer function as authorized Sprinter Dealer. Please inform us intended and/or jeopardize the operating as soon as possible about any change of safety of the vehicle.
Page 27: Diagnostics Connection
Introduction is not visible from the outside. Components Digital speedometer and odometer that have been damaged in this way can unex- Do not modify the vehicle's electronically pectedly fail or no longer be able to assimilate stored odometer by tampering with the elec- the loads occurring in the event of an acci- tronics.
Page 28: Qualified Specialist Workshop
These include: solvents fuel Qualified specialist workshops oils and greases An authorized Sprinter Dealer is a qualified cleaning agents specialist workshop. A qualified specialist acids workshop has the necessary specialist knowl- edge, tools and qualifications to correctly There are various warning stickers affixed to carry out the work required on the vehicle.
Page 29: Add-On Equipment
(5.5 l), the first warning message is issued ment manufactured and installed accord- and a warning tone sounds. After the mes- ing to the Sprinter body/equipment mount- sage appears for the first time, and under ing directives in force. These body/equip-...
Page 30: Cargo Compartment Floor
Sprinter Dealer immedi- If you intend to make modifications to your vehicle, we strongly recommend that you...
Page 31: Limited Warranty
This data is of an exclusively technical nature Sprinter Dealer. and can be used to: if necessary, contact the distributor named on the inside of the front cover.
Page 32 Introduction include, for example, vehicle location in case of an emergency.
Page 33 Cockpit ..........32 Instrument cluster ......34 Steering wheel buttons ...... 37 Center console ........37 Overhead control panel ...... 38 Door control panel ......39 Further control panels ......39...
Page 34 Cockpit Cockpit Function Page Function Page Door control panel • Stowage compartment with interior light Light switch • Overhead control panel Headlamp range adjust- ment Rear-view mirror Combination switch PARKTRONIC warning dis- play • turn signals • high-beam headlamps Opens/closes the right- •...
Page 35 Cockpit Function Page Horn Opens the hood Steering wheel buttons...
Page 36 Instrument cluster Instrument cluster Displays and controls Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page Speedometer Reset button 9 Tachometer Menu button 4 • changes standard display f, g Brightens/dims the •...
Page 37: Warning And Indicator Lamps
Instrument cluster Indicator and warning lamps Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page ; Check Engine indicator Speedometer with warn- ing and indicator lamps lamp d ESP % Preglow ®...
Page 38: Reserve Fuel
Instrument cluster Function Page Function Page ¦ Fluid level too low in wind- 6 Reserve fuel shield washer/headlamp Fuel filler cap open cleaning system : Water in the fuel å DEF supply low or contami- # Battery charging malfunc- nated/thinned tion Exhaust gas aftertreatment malfunction...
Page 39: Center Console
Center console Steering wheel buttons Center console Function Page Display On-board computer oper- ation Function Page Selects a submenu or adjusts the volume Stowage compartment W Up/increases the vol- Audio 10 or Audio 15, see the separate operating X Down/reduces the instructions volume Control panel for the cli-...
Page 40: Overhead Control Panel
Overhead control panel Overhead control panel Function Page £ Switches the hazard warn- ing lamps on/off à Activates/deactivates ASR Ã Central locking, interior/ Ä rear compartment æ Activating/deactivating the distance warning func- tion Ã Activates/deactivates Function Page Lane Keeping Assist Microphone for the mobile phone Activates/deacti-...
Page 41: Wheel
Further control panels Door control panel Further control panels Control panel between the light switch and the steering wheel Function Page Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the auxiliary heat- Opens/closes the left-hand ing on/off side window ±...
Page 42 Further control panels Control panel between the steering wheel and the ignition lock Function Page Switches the central rear compartment lighting on/...
Page 43: Table Of Contents
Useful information ......42 Occupant safety ........42 Child restraint systems ...... 50 Child-proof locks ......... 54 Pets in the vehicle ......56 Driving safety systems ....... 56 Emergency exit ........61 Theft deterrent locking system ..62...
Page 44: Useful Information
If it is necessary to modify an air bag system SRS warning lamp to accommodate a person with disabilities, WARNING contact an authorized Mercedes-Benz center. If SRS is malfunctioning, child restraint sys- USA only: for further information contact our tem components may be triggered uninten-...
Page 45: Occupant Safety
An air bag or ETD lowed. These instructions are available that has deployed must be replaced. from any authorized Sprinter Dealer. Do not pass seat belts over sharp edges. Given the considerable deployment speed, They could tear.
Page 46 Occupant safety Air bags Move the co-driver's seat as far as possible away from the instrument panel when the Important safety notes seat is occupied. Occupants, especially children, should WARNING never place their bodies or lean their heads To reduce the risk of injury when the front air in the area of the door where the side bags inflate, it is very important for the driver impact air bag inflates.
Page 47: Thoraxbag
Occupant safety Front air bags The air bag installation locations are identi- fied by the label SRS/AIRBAG or AIRBAG. Front air bags ( page 45) Thoraxbags ( page 45) Window curtain air bags ( page 46) The air bags are deployed if the air bag control unit detects the need for deployment.
Page 48: Window Curtain Air Bag
Occupant safety independently of the front air bags thoraxbag is deployed. Please contact a quali- fied specialist workshop for availability. independently of the Emergency Tension- ing Devices WARNING In a side collision with deceleration below the The pressure sensors for controlling the thor- vehicle's pre-set deceleration values or accel- eration values, thoraxbags : are not axbags are located in the doors.
Page 49: Seat Belts
Occupant safety Seat belts use a seat belt for more than one person at a time. Important safety notes WARNING WARNING Damaged seat belts or seat belts that have The seat belt does not offer the intended level been subjected to stress in an accident must of protection if the backrest is not in the be replaced.
Page 50: Fastening
Occupant safety tion, as that could result in serious injuries Never route the seat belt over rigid or frag- in the event of an accident. ile objects in or on your clothing, such as eyeglasses, pens, keys etc., as this could All occupants should wear their seat belt at cause injuries.
Page 51 Occupant safety The upper part of the seat belt must be erly secured in an appropriately sized child routed across the middle of your shoulder. restraint system or booster seat recom- Adjust the seat belt to the appropriate mended for the size and weight of the child. height as necessary.
Page 52: Restraint Systems
These instructions are available from decelerates or accelerates rapidly in a lat- any authorized Sprinter Dealer. eral direction and the vehicle is equipped with thorax side impact air bags and/or...
Page 53: Child Restraint Systems
Child restraint systems WARNING rearward-facing child restraint system on a suitable rear seat. Accident statistics show that children secured in the rear seats are safer than chil- Where permitted by state law, if you secure dren secured in the co-driver's seat. For this your child in a forward-facing child restraint reason, we strongly advise that you always system on the co-driver's seat, move the...
Page 54 Child restraint systems All infant or child restraint systems must meet again. The opening or closing procedure will the following standards: be stopped. U.S. Federal Motor Vehicle Safety Stand- WARNING ards 213 and 225 If the child restraint system is installed incor- Canadian Motor Vehicle Safety Standards rectly or is not secured, it can come loose in 213 and 210.2...
Page 55: Top Tether
Child restraint systems These include, for example: Top Tether Top Tether belt Seat belts LATCH-type (ISOFIX) child seat securing system ! When installing the child restraint system, make sure that the seat belt for the middle seat does not get trapped. Top Tether anchorage points Securing rings Install the LATCH-type (ISOFIX) child...
Page 56: Child-Proof Locks Important Safety Notes
Child-proof locks Make sure that: Extend the seat belt fully and then allow the inertia reel to retract the belt. the Top Tether hook = is hooked into A ratcheting noise can be heard when the Top Tether anchorage ;, as shown belt is retracting;...
Page 57: Child-Proof Locks
Child-proof locks Child-proof locks for the sliding door/ rear door WARNING If children are traveling in the vehicle, they could: open doors, thus endangering other people or road users exit the vehicle and be caught by oncoming traffic operate vehicle equipment and become Child-proof lock for the sliding door trapped There is a risk of an accident and injury.
Page 58: Pets In The Vehicle
Driving safety systems braking in good time. Always adapt your driv- Pets in the vehicle ing style to the prevailing road and weather conditions and maintain a sufficient, safe dis- WARNING tance from other road users. Drive carefully. If you leave animals unattended or unsecured The driving safety systems described can only in the vehicle, they could press buttons or attain their maximum effectiveness when...
Page 59: Driving Safety Systems
Driving safety systems switched on. The lamp goes out when the You should therefore adapt your driving style engine starts running. to the different handling characteristics. Have the brake system checked at a qualified spe- Braking cialist workshop. If ABS intervenes when braking, you will feel EBD monitors and controls the brake pres- a pulsating in the brake pedal.
Page 60: Distance Warning Function
Driving safety systems Operation ® therefore permits the vehicle's over- steering and understeering characteristics, The distance warning function can help you which facilitates an extremely sporty driving to minimize the risk of a front-end collision style. This driving style requires an extremely with a vehicle ahead or reduce the effects of qualified and experienced driver.
Page 61: Adaptive Brake Assist
Driving safety systems there is interference from other radar sour- WARNING Adaptive Brake Assist cannot always clearly there are strong radar reflections, for identify objects and complex traffic situa- example in parking garages tions. a narrow vehicle is traveling in front, e.g. a In such cases, Adaptive Brake Assist may: motorbike intervene unnecessarily...
Page 62 Driving safety systems The brakes function as usual again if: accelerating. ASR is only an aid. Always adapt your driving style to suit the prevailing road you release the brake pedal and weather conditions. there is no longer any danger of a collision Vehicles without steering wheel buttons: if no obstacle is detected in front of your ASR is malfunctioning, the : indicator...
Page 63: Emergency Exit
Emergency exit Emergency exit Emergency exit window WARNING The emergency exit window cannot be locked in place. You risk injury if you exit the vehicle through the emergency exit window. Make sure that nobody becomes trapped, both when closing and when opening the emergency exit window.
Page 64: Immobilizer
Contact an authorized Sprinter dealer or Observe the following notes to make sure that call 1-877-762-8267 (in USA) or the emergency exit window can be used 1-800-387-0100 (in Canada).
Page 65: Theft Deterrent Locking System
Theft deterrent locking system If the alarm system is armed, a visual and Remove the key from the ignition lock. audible alarm is triggered by the following: Press button :. When the button is released, the indicator Unlocking the vehicle from inside lamp on button ;...
Page 66: Deactivating
Theft deterrent locking system Switching off Unlock vehicle. The interior motion sensor automatically switches off. Deactivating Remove the key from the ignition lock. Press button :. When the button is released, indicator lamp on button ; lights up for about 5 seconds.
Page 67: Driver's Door
Useful information ......66 Key ............66 Central locking ........71 Driver's door and co-driver's door ..72 Sliding door ......... 72 Electrical step ........73 Rear doors ........... 75 Partition sliding door ......77 Side windows ........78...
Page 68: Useful Information
If children open a door, they could: grammed before use. Further information can be obtained at any authorized Sprinter injure other people Dealer. get out of the vehicle and thereby injure...
Page 69 If there is a key is in the ignition lock, the If you do not open a Cargo Van or remote control is inoperative. When locking Passenger Van within approximately or unlocking the vehicle with the remote 40 seconds of unlocking: control, always pay attention to the indicator the vehicle is locked again.
Page 70 Remote control battery Important safety notes WARNING Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in severe health problems. There is a risk of fatal injury. Keep batteries out of the reach of children. If a battery is swallowed, seek medical attention Driver's door immediately.
Page 71 control still have sufficient charge. Other- Align battery compartment cover : and wise, change the batteries immediately. push it on until it audibly engages. If the remote control is checked within the Check the function of all the remote control signal reception range of the vehicle, press- buttons on the vehicle.
Page 72: Loss
Problems with the key/remote control Problem Possible causes/consequences and M M Solutions It is no longer possible The doors are not closed properly. to lock the vehicle Close the doors properly and lock the vehicle again. using the remote control. The central locking system has malfunctioned.
Page 73: Central Locking
Central locking Central locking Locking and unlocking manually Important safety notes WARNING Activate the child-proof door locks if children are traveling in the vehicle. The children could otherwise open the doors while the vehicle is in motion, injuring themselves and others. WARNING Do not leave children unsupervised in the vehicle, even if they are secured in a child...
Page 74: Driver's Door And Co-Driver's Door
Sliding door mechanism of your vehicle can be obtained Driver's door and co-driver's door from any authorized Sprinter Dealer. ! Only open the doors when road and traffic If the automatic locking when driving function is activated, there is a risk of being locked out conditions permit.
Page 75: Electrical Step
Electrical step The sliding door is equipped with an active Opening/closing from the outside retainer, which engages the door at the end stop when opened. You can only open a sliding door from the inside if the child-proof locks have not been activated.
Page 76: Emergency Release
Electrical step In order to reduce risks: ing equipment can be moved nearer to the cargo compartment. draw the passengers' attention to the elec- trical step. Wait until the electrical step is Vehicles without steering-wheel buttons: if fully extended. the 1 indicator lamp in the instrument cluster lights up and a warning tone sounds, do not jump out of the vehicle.
Page 77: Rear Doors
Rear doors WARNING If you open the rear doors to 90° (detent posi- tion), the rear lamps are no longer visible. The vehicle is no longer sufficiently visible from the rear and will only be recognized as an obstacle at a late stage by other road users.
Page 78 Rear doors Opening the left-hand rear door Magnetic door retainer With the rear door opened to an angle of Make sure that the right-hand rear door is 270°, push it against magnetic door open and engaged. retainer ; on the side wall. Pull release handle : in the direction of When the magnet on the rear door is in the arrow.
Page 79: Partition Sliding Door
Partition sliding door Opening/closing from the inside other persons. There is a risk of an accident and injury. Close the partition sliding door before every journey and make sure that it is engaged. Opening/closing the partition sliding door from the cab Release the lever on the inside of the right rear door.
Page 80: Side Windows
Side windows To unlock: press the catch in the direction restraint system. Children could otherwise of arrow =. injure themselves on parts of the vehicle. The sliding door is unlocked. They could be severely or even fatally injured by prolonged exposure to intense heat or Slide the sliding door to the stop in the cold.
Page 81: Resetting
Side windows Resetting the side windows You must reset the side windows if there has been a malfunction or an interruption in the voltage supply. Turn the key to position 2 in the ignition lock. Pull the two power window switches and hold for approximately one second after closing the side window.
Page 83 Useful information ......82 Seats ............ 82 Steering wheel ........88 Mirrors ..........89...
Page 84: Useful Information
Seats Observe the following points: Useful information Position the backrest in an almost vertical This Operator's Manual describes all models position so that you are sitting virtually as well as standard and optional equipment upright. Do not drive with the backrest of your vehicle that were available at the time reclined too far back.
Page 85: Lumbar Support
Seats To adjust the seat height: press or pull Driver's and co-driver's seat lever ? repeatedly until you have reached the desired seat height. To adjust the seat angle: turn handwheel A towards the front. The front of the seat cushion is lowered. Turn handwheel A towards the rear.
Page 86 Seats If the seat moves up and down frequently and The parking brake or handbrake lever could to a great extent, you can lock the seat in the otherwise be damaged. lower movement range. To engage the seat suspension lock: turn lever C upwards.
Page 87: Folding Seat
Seats Twin co-driver's seat Folding seat (example with partition sliding door) Remove key : from the partition sliding To fold a seat cushion forwards: lift the door. seat cushion out of front anchorage :. Pull grip ; of the catch in the direction of Pull the seat cushion forwards slightly and the arrow and fold seat cushion = up or out of rear anchorage ;.
Page 88: Head Restraints
Seats Slide the bench seat forwards until you hear the locking mechanisms engage. Check levers : on the anchorages of the bench seat. All levers : must be flush to the vehicle floor. Head restraints WARNING Locking mechanism lever on the feet of the bench If head restraints are not installed and seat adjusted correctly, they cannot provide pro-...
Page 89: Armrests
Seats To raise: pull the head restraint up to the Seat heating desired position. WARNING To lower: press release button : and slide Repeatedly switching on the seat heating can the head restraint down to the desired posi- cause the seat cushion and backrest pads to tion.
Page 90: Steering Wheel
Steering wheel Make sure that the key is in position 1 or When leaving the vehicle, always take the 2 in the ignition lock. SmartKey with you and lock the vehicle. Never To switch on: press the c button leave children unsupervised in the vehicle. repeatedly until the desired heating level The steering wheel can still be adjusted if the has been set.
Page 91: Mirrors
Mirrors Adjusting electrically Mirrors Rear-view mirror Adjustment buttons and switches for setting the mirrors Anti-glare mode: push anti-glare lever : Before pulling away, turn the key to position in the direction of the arrow. 2 in the ignition lock ( page 137).
Page 93 Useful information ......92 Exterior lighting ........92 Interior lighting ........98 Changing bulbs ......... 100 Windshield wipers ......107...
Page 94: Useful Information
Exterior lighting make sure that these function correctly at all Useful information times. Have the headlamp setting checked regularly. This Operator's Manual describes all models as well as standard and optional equipment Always switch off the vehicle's lighting sys- of your vehicle that were available at the time tem before changing a bulb.
Page 95: Exterior Lighting
Exterior lighting For this reason, check the condition and func- The turn signals, high-beam headlamps and tion of your vehicle's lighting system and, if the high-beam flasher are operated using the necessary, that of the trailer before each jour- combination switch ( page 95).
Page 96: Automatic Headlamp Mode
Exterior lighting Fog lamp/rear fog lamp or Ã position, the daytime running lamps remain switched on. WARNING If you suspect that driving conditions will be Automatic headlamp mode foggy, turn the light switch to L before you WARNING start your journey. Your vehicle may other- wise not be visible and you could endanger When the light switch is set to Ã, the low- yourself and others.
Page 97: Combination Switch
Exterior lighting To switch on the high-beam head- Combination switch lamps: switch on the low-beam headlamps Turn signal lamps page 93). Press combination switch : forwards. The K indicator lamp in the instrument cluster lights up. In the Ã position, the high-beam head- lamps are only switched on when it is dark and the engine is running.
Page 98: Hazard Warning Lamps
Exterior lighting Turn headlamp range control : to the cor- national regulations, by using the warning tri- responding position. The road ahead angle, for instance. should be lit up for 40 m to 100 m and the low-beam headlamps should not cause glare to oncoming traffic.
Page 99: Active Light Function
Exterior lighting Active light function Always carefully observe the traffic conditions and switch off the high-beam headlamps in The active light function is a system that good time. moves the headlamps according to the steer- ing movements of the front wheels. In this Highbeam Assist cannot take into account way, relevant areas will be illuminated to a road, weather or traffic conditions.
Page 100: Automatic Control
Interior lighting indicator lamp in the multifunc- tion display remains lit. To deactivate: move the combination switch back to its normal position or move the light switch to another position. The _ or indicator lamp in the multifunction display goes out. Headlamps fogged up on the inside Interior lights in the overhead control panel To switch the left-hand reading lamp on/...
Page 101: Interior Lighting
Interior lighting Switching the rear compartment Switching the rear/cargo compart- lighting on/off centrally (Passenger ment lamp on/off Van) Interior light with switch (example: Cargo Van) Rear compartment lighting switch To switch on the rear compartment light- Automatic control To switch off the rear compartment light- You can switch the rear compartment lighting on/off centrally on Passenger Vans that are equipped with convenience control.
Page 102: Bi-Xenon Bulbs
Changing bulbs Motion detector Changing bulbs Important safety notes WARNING The motion detector sends the invisible infra- DANGER red radiation emitted by LEDs (light emitting Xenon bulbs carry a high voltage. You can get diodes). an electric shock if you remove the cover of These LEDs are classified as class 1M lasers the Xenon bulb and touch the electrical con- and can damage the retina if you:...
Page 103: High-Beam Headlamps
Changing bulbs Do not use a bulb that has been dropped or Lights Bulb type that has scratches on its glass tube. Bi-Xenon headlamps NAK 3457 The bulb could may explode. Turn signal lamps Only use bulbs in closed lamps which have been designed for this purpose.
Page 104 Changing bulbs Connector for low-beam headlamps Pull out the bulb holder together with Connector for high-beam headlamps bulb ;. Connector for navigation lights (halogen Pull the bulb out of the bulb holder. headlamps) Press a new bulb into the bulb holder. Remove corresponding connector ;, = Insert the bulb holder into the lamp.
Page 105: Backup Lamps
Changing bulbs Tail lamps Rear bulbs (Cargo Van/Passenger Van) Overview of bulb types Switch off the lighting system. Open the rear door. Undo screws : and unclip the lamp lens in the direction of the arrow. Pull the connector off the bulb holder. Lights Bulb type High-mounted brake...
Page 106: License Plate Lamp
Changing bulbs Release retaining lugs ; and take the bulb Rear bulbs (Cab Chassis) holder out of the tail lamp. Overview of bulb types Applying light pressure to the bulb, turn it counter-clockwise and remove it from the bulb holder. Press the new bulb into the bulb holder and screw it in clockwise.
Page 107: Changing Bulbs
Changing bulbs Perimeter lamp (Cab Chassis) Brake lamps Tail lamps Rear fog lamp License plate lamp Backup lamps Switch off the lighting system. Undo screws : and remove lamp lens ;. Applying light pressure to the bulb, turn it counter-clockwise and remove it from the bulb holder.
Page 108: Front Interior Light
Changing bulbs Rear interior light Disconnect cable connector =. Unscrew bulb holder ;. Remove the bulb from bulb holder ;. Press the new bulb into bulb holder ;. Screw bulb holder ; into courtesy light :. Connect cable connector =. The connector locking spring must engage.
Page 109: Windshield Wipers
Windshield wipers Cargo compartment lamp ! If the windshield wipers leave smears on the windshield after the vehicle has been washed in an automatic car wash, wax or other residues may be the reason for this. Clean the windshield using washer fluid after washing the vehicle in an automatic car wash.
Page 110: Replacing
Windshield wipers The detent positions of the combination Switching the rear window wiper on/ switch correspond to the following wiper speeds: 0 Windshield wipers off Intermittent wipe II Normal wipe III Rapid wipe Canada only: If the windshield wipers are switched on and you stop the vehicle, the windshield wiper speed is reduced.
Page 111 Windshield wipers Hold the windshield wiper arm firmly when you change the wiper blade. If you release the windshield wiper arm without a wiper blade and it falls onto the windshield, the windshield may be damaged by the force of the impact.
Page 112 Windshield wipers Problems with the windshield wipers Problem Possible causes/consequences and M M Solutions The windshield wiper Leaves or snow, for example, may be obstructing the windshield jams. wiper movement. The wiper motor has switched off. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 113: Climate Control
Useful information ......112 Overview of climate control sys- tems ........... 112 Operating the climate control sys- tem ............. 116 Adjusting the air vents ..... 121 Operating the auxiliary heating system ..........122 Operating the cargo compartment air vents ..........133...
Page 114: Useful Information
Overview of climate control systems Useful information This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described func- tions.
Page 115: Heating
Overview of climate control systems Heating control panel Sets the temperature ( page 117) z Defrosts the windshield ( page 118) K Sets the airflow ( page 118) z Defrosts the windshield ( page 118) e Switches air-recirculation mode on/off ( page 120) Sets the air distribution ( page 117)
Page 116 Overview of climate control systems Control panel for the air-conditioning system Sets the temperature ( page 117) z Defrosts the windshield ( page 118) Sets the airflow ( page 118) K Increases the airflow I Reduces the airflow e Switches air-recirculation mode on/off ( page 120) x Switches the reheat function (window air dehumidification) on/off ( page 118)
Page 117: Overview Of Climate Control Systems
Overview of climate control systems Rear-compartment heating control panel i Switches the rear-compartment heating on/off ( page 116) K Sets the airflow ( page 118) Sets the temperature ( page 117) Information on rear-compartment heating For optimum climate control, set the temper- ature control to the middle level.
Page 118: Rear-Compartment Air Condition Ing
Operating the climate control system Control panel for rear-compartment air-conditioning system Sets the airflow ( page 118) K Increases the airflow I Reduces the airflow Sets the temperature ( page 117) Blower setting bar display i Switches the rear-compartment air conditioning on/off ( page 116) Activating/deactivating climate Information on rear-compartment air...
Page 119: Operating The Climate Control System
Operating the climate control system Activating/deactivating rear-compart- Setting the temperature ment climate control via the control Increasing/reducing temperature in panel the front compartment via the control Turn the key to position 2 in the ignition panel lock. Only change the temperature in small incre- Vehicle with rear-compartment heating/ ments.
Page 120: Defrosting The Windows
Operating the climate control system Directs air to the windshield, the air Vehicle with heating vents and into the footwell Set temperature control : and airflow Directs air to the air vents and into control ; to z ( page 113). the footwell Set air-distribution control ? to s page 113).
Page 121 Operating the climate control system Vehicle with heating Windshield defroster Set temperature control : to a higher tem- Windshield heater perature ( page 113). Set airflow control ; to a higher blower setting. It should be set at least to level two page 113).
Page 122: Switching Air-Recirculation Mode On/Off
Operating the climate control system Rear window defroster switch on air-recirculation mode for a short time. You can deactivate the intake of fresh air if unpleasant odors enter the vehicle from out- side. The air inside the vehicle will only be circulated.
Page 123: Adjusting The Air Vents
Adjusting the air vents To open: turn thumbwheel = to the right Adjusting the air vents or thumbwheel ? to the left. Important safety notes To close: turn thumbwheel = to the left or WARNING thumbwheel ? to the right. Very hot or very cold air can flow from the air vents.
Page 124 Operating the auxiliary heating system To open: for the right-hand side of the vehi- vehicle. This is the case, for example in cle, turn thumbwheel ; or for the left-hand enclosed spaces or if the vehicle gets stuck side of the vehicle, thumbwheel : of the in snow.
Page 125: Operating The Auxiliary Heating System
Operating the auxiliary heating system control system in the vehicle. The auxiliary switch-on interlock. The auxiliary heating can- heating heats the air in the vehicle interior to not be switched on without starting the the temperature set. engine. If your vehicle is equipped with a hot-water When the charge status of the starter battery auxiliary heater, the auxiliary heating also is sufficient again, the switch-on interlock will...
Page 126: Operating With The Button (Control Panel)
Operating the auxiliary heating system On-board computer without steering Operating with the button (control wheel buttons panel) Turn the key to position 2 in the ignition lock. Press the y button. The y symbol flashes in the display. Press the 4 menu button on the instru- ment cluster repeatedly until the y symbol flashes in the display.
Page 127: Operation With The Remote Control
Operating the auxiliary heating system Use the W or X button on the steer- Operation with the remote control ing wheel to select the desired switch-on Important information time. Use the Timer off Timer off setting to deactivate You can switch the auxiliary heating on/off automatic switch-on.
Page 128 Operating the auxiliary heating system When indicator lamp : lights up green, the Signaling Meaning auxiliary heating is switched on. Flashes red Auxiliary heating switched To switch off: when indicator lamp : lights up green, press the b button. During data transmission, indicator Lights up Auxiliary heating switched lamp : lights up red.
Page 129: Operation With The Timer
Operating the auxiliary heating system When the red indicator lamp in the y spaces, for example. There is a risk of fatal button flashes, the receiver in the vehicle injuries. is ready for synchronizing. If highly flammable substances or flamma- Press and hold the Ü...
Page 130 Operating the auxiliary heating system Press the b button. Display panel for: time, heating level The day selected is stored. The hour setting and operating duration of the clock flashes. à Continuous operation mode active In the same way, set the hour and subse- ß...
Page 131 Operating the auxiliary heating system The auxiliary heating operates for another After a malfunction or if the battery has been two minutes and then switches off auto- disconnected, you must set the preselection matically. times again. You can find further information on malfunctions in the "Problems with the If you switch off the ignition while imme- auxiliary heating"...
Page 132: Switching The Heater Booster Func Tion On/Off
Operating the auxiliary heating system If the y symbol in the status bar is shown: Press the Û or â button until the message in the display panel is shown. Press the b button. The preselection time is deactivated. The time is shown.
Page 133 Operating the auxiliary heating system Position battery cover ; so that mark : Environmental note on the raised area points between two Batteries contain dangerous recesses ?. substances. It is against the Turn battery cover ; using a suitable law to dispose of them with the household rubbish.
Page 134 Operating the auxiliary heating system Problems with the auxiliary heating Problem Possible causes/consequences and M M Solutions The indicator lamp on The remote control battery is discharged. Data transmission is not the remote control possible. flashes red rapidly. Replace the remote control battery ( page 130).
Page 135: Operating The Cargo Compartment Air Vents
Operating the cargo compartment air vents Problem Possible causes/consequences and M M Solutions The auxiliary heating The low-voltage protection system integrated in the control unit switches off automati- switches off the auxiliary heating because the on-board voltage is cally and/or cannot be less than 10 V.
Page 137 Useful information ......136 Breaking-in notes ......136 Driving ..........136 Automatic transmission ....144 Refueling ..........148 Parking ..........151 Driving tips ........153 Driving systems ........ 161 Working mode ........172 Towing a trailer ......... 173...
Page 138: Useful Information
Driving You should also observe these notes on Useful information breaking-in if the engine or parts of the drive train on your vehicle have been This Operator's Manual describes all models replaced. as well as standard and optional equipment of your vehicle that were available at the time of going to print.
Page 139: Switching Off
Driving Switching on the power supply is the electrical system fully disconnected from the power supply. Only switch the vehicle to de-energized using the battery main switch if: the vehicle is stationary for a lengthy period it is absolutely necessary After the power supply has been activated, you will need to reset the side windows page 79).
Page 140: Starting The Engine
Driving To unlock the steering, move the steering Before driving off wheel slightly while turning the key to posi- WARNING tion 1. Objects in the driver's footwell may restrict the clearance around the pedals or block a Preparing for a journey depressed pedal.
Page 141: Pulling Away
Driving Before starting the engine, make sure that: You can start the engine without preglow when the engine is warm. all the doors are closed. The preglow system is malfunctioning if the all the vehicle occupants are wearing % preglow indicator lamp lights up for their seat belts correctly.
Page 142 Driving Release the parking brake ( page 152). ECO Start on Euro 6 engines The c indicator lamp in the instrument Important safety notes cluster goes out. Release the brake pedal. WARNING Carefully depress the accelerator pedal. If ECO Start is activated, the engine can be started unintentionally, e.g.
Page 143 Driving Automatic engine start When pulling away again, the engine starts automatically. The ECO start/stop function The engine is started automatically if: thereby helps you to reduce the fuel con- you switch off the ECO start/stop function sumption and emissions of your vehicle. by pressing the ECO button The stop/start function is automatically acti- you engage reverse gear R or park position...
Page 144 Driving To switch off: press the ¤ button. The indicator lamp on the ¤ button and the ECO symbol in the multifunction display go out. To switch on: press the ¤ button. If all conditions for automatic engine switch-off are fulfilled, the ECO symbol is shown in the multifunction display.
Page 145 Driving Problems with the engine Problem Possible causes/consequences and M M Solutions The engine does not There is air in the fuel system. start. Turn the key back to position 0 in the ignition lock before The starter motor can attempting to start the engine again.
Page 146 Automatic transmission Problem Possible causes/consequences and M M Solutions The engine does not The on-board voltage is too low. The battery is too weak or dis- start. charged. The starter motor can- Jump-start the vehicle ( page 278). not be heard. If the engine cannot be jump-started, the starter motor is faulty.
Page 147: Changing Gear
Automatic transmission Selector lever positions Changing gear The 5-speed automatic transmission adapts Park position to your individual driving style by contin- This prevents the vehicle from roll- uously adjusting its shift points. These shift ing away when stopped. Only move point adjustments take into account the cur- the selector lever to P if the vehicle rent operating and driving conditions.
Page 148: Accelerator Pedal Position
Automatic transmission To derestrict the shift range: press and Driving tips hold the selector lever towards D+ until Accelerator pedal position appears in the display again. The automatic transmission shifts from the Your style of driving influences how the auto- current shift range directly to D.
Page 149: Automatic Transmission
Automatic transmission Problems with the transmission Problem Possible causes/consequences and M M Solutions The transmission mal- The transmission is losing oil. functions when shifting Have the transmission checked immediately at a qualified spe- gear. cialist workshop. The acceleration char- The transmission is in emergency mode. acteristics have deter- It is only possible to shift into second gear or reverse gear R.
Page 150 Refueling The screwdriver from the vehicle tool kit Environmental note could function as the implement, for If fuels are handled improperly, they pose a instance ( page 276). danger to persons and the environment. Do not allow fuels to run into the sewage system, the surface waters, the ground water or into Refueling the ground.
Page 151: Refueling
Refueling The fuel filler flap is beside the front left-hand or thin it with tap water. The exhaust gas door when viewed in the direction of travel. It aftertreatment may otherwise be dam- is only possible to open the fuel filler flap aged.
Page 152: Def Filler Neck
Refueling DEF filler neck on the right-hand vehicle If you switch off the engine at a low out- side side temperature and add DEF, restart the engine after refueling. If you leave the vehi- cle parked without restarting the engine and the DEF freezes in the DEF tank, the on-board computer will only be able to reg- ister the new fill level after a defrosting...
Page 153: Parking
Parking Make sure that tool A remains in tank filler WARNING cap ; while doing so. If you leave children unsupervised in the vehi- Only fill up the DEF tank until the DEF level cle, they could set it in motion by, for example: is visible for the first time in the filler neck.
Page 154: Applying The Parking Brake
Parking To apply the parking brake: pull brake Parking brake lever : up as far as the last possible WARNING detent. If you leave children unsupervised in the vehi- The c warning lamp in the instrument cle, they could set it in motion by, for example: cluster lights up if the engine is running.
Page 155: Driving Tips
Driving tips Apply the parking brake. To remove the wheel chock on Cab Chassis: pull the locking springs down and Turn the key to position 0 in the ignition remove the wheel chock. lock and remove it. The immobilizer is activated. When stowing the wheel chock, make sure that it is secured in the retainer with Secure the vehicle to prevent it from rolling...
Page 156: Drinking And Driving
Maintenance Booklet or by the service qualified and authorized technicians at a interval display. Sprinter dealer. Fuel consumption also increases when driv- The engine settings must not be changed ing in cold weather, in stop-start traffic and in under any circumstances.
Page 157: Short-Distance Driving
You can permanently limit the maximum found in the Maintenance Booklet. speed of your vehicle to 75 mph (120 km/h). We recommend that you use an authorized Sprinter Dealer for the programming of the Short journey maximum speed. Before overtaking, take into consideration...
Page 158 Never use the brake pedal as a footrest. Never You can obtain further information from any depress the brake pedal and the accelerator authorized Sprinter dealer. pedal at the same time. ! Depressing the brake pedal constantly Braking results in excessive and premature wear to the brake pads.
Page 159: Driving On Flooded Roads
Driving tips Limited braking performance on salt- Driving in wet conditions treated roads Braking on wet road surfaces When driving on salted roads, salt may start If you have been driving for a long time in to build up on the brake disks and brake pads. heavy rain without braking, there may be a This can increase braking distances consid- delayed response when you first apply the...
Page 160: Driving In Winter
Driving tips engine's air suction nozzles and this can values are legally prescribed and must cause engine damage. therefore always be exact. If you have to drive on stretches of road on Observe the notes in the "Winter operation" which water has collected, please bear in section ( page 288).
Page 161: Off-Road Driving
Driving tips ! When driving off-road or on unpaved sur- You can find further information on winter tires and snow chains in the "Wheels and faces, check the underside of the vehicle tires" section ( page 288). and the wheels and tires at regular inter- vals.
Page 162: Checklist After Driving Off-Road
Driving tips When loading your vehicle for driving off-road Ensure that loads and items of luggage are or on a construction site, keep the vehicle's securely stowed or lashed down center of gravity as low as possible. page 242). Before driving off-road, stop the vehicle and Checklist before driving off-road shift to a low gear.
Page 163: Driving Systems
Driving systems Clean the front and rear license plates. Driving systems Clean the windshield, windows and exterior Cruise control mirrors. Clean the steps, door sills and grab han- Important safety notes dles. Observe the notes on braking in the "Driving This increases safety of footing.
Page 164: Activation Conditions
Driving systems Activation conditions set any speed from 30 km/h upwards in increments of 1 km/h. To activate cruise control, all of the following Cruise control should not be activated activation conditions must be fulfilled: when driving off-road or on construction the parking brake must be released.
Page 165: Deactivating
Driving systems Briefly pull the cruise control lever towards Cruise control is deactivated automatically you ;. when: Release the accelerator pedal. you apply the brakes Cruise control is activated and resumes the you apply the parking brake and the c vehicle's speed to the last speed stored.
Page 166: Blind Spot Assist
Driving systems Problems with cruise control Problem Possible causes/consequences and M M Solutions On vehicles with steer- The display is showing a message of high priority and cannot ing wheel buttons, the therefore show a change in speed. speed cannot be set Proceed as instructed by the message in the display.
Page 167 Driving systems Have the function of the radar sensors checked at a qualified specialist workshop: after a severe impact in the event of damage to the bumper in the event of damage to the protective strips of the B-pillars Blind Spot Assist may otherwise not work properly.
Page 168: Lane Keeping Assist
Driving systems The brightness of the indicator/warning vated vated also appears in the multifunction dis- lamps is adjusted automatically according to play. the ambient light. Lane Keeping Assist Collision warning If a vehicle is detected in the monitoring range General notes of Blind Spot Assist and you switch on the Lane Keeping Assist monitors the area in corresponding turn signal, a double warning...
Page 169 Driving systems warning tone sounds and the Ã indicator You should always steer, brake or accelerate lamp in the instrument cluster lights up. yourself, in particular if warned by Lane Keep- ing Assist. Activating/deactivating Lane Keeping Assist Lane Keeping Assist may not work properly Lane Keeping Assist is automatically acti- or may not work at all if the vehicle is incor- vated when you start the engine.
Page 170: Parktronic
Driving systems ings are suppressed for a certain period of warning tones. The warning ranges in front of time. and behind the vehicle are indicated by dif- ferent warning tones. you accelerate hard, e.g. kickdown. PARKTRONIC is activated automatically when you brake hard.
Page 171: Warning Display
Driving systems Minimum distance Center Approximately 12 in (30 cm) Front corner sen- Approximately 10 in sors (25 cm) Rear corner sensors Approximately 12 in (30 cm) If an obstacle is within this range, all seg- ments of the warning displays light up and you hear a warning tone.
Page 172: Trailer Towing
Driving systems 2 seconds after the vehicle has come to a Warning display segments halt. Operational readiness symbol for the rear area Activating/deactivating PARKTRONIC The warning displays show the distance between the sensor and the obstacle. The warning display is divided into five yellow and two red segments for each side of the vehicle.
Page 173: Rear View Camera
Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M M Solutions Only the red segments PARKTRONIC has malfunctioned and has switched itself off. in the PARKTRONIC If problems persist, have PARKTRONIC checked at a qualified warning displays are lit. specialist workshop.
Page 174: Working Mode
Working mode The rear view camera is a visual parking aid. Working mode Information on operation can be found in the ADR (working speed governor) separate Audio 15 supplement. The camera is in the middle of the roof above General notes the high-mounted brake lamp ( page 271).
Page 175: Towing A Trailer
Towing a trailer ADR is automatically deactivated if: WARNING you release the parking brake. If you use a ball coupling that is not approved for your vehicle, it may cause excessive strain the brake pedal is depressed. on the trailer tow hitch. This can cause dam- the vehicle moves.
Page 176 Only use a ball coupling that the permissible gross combination weight is approved for your vehicle and Sprinter The applicable permissible values that may trailer tow hitch. More information on the not be exceeded can be found:...
Page 177: Pling
More information is available from your author- Minimize the risk of damage to the ball cou- ized Sprinter Dealer. pling. If you do not require the ball coupling, remove it from the ball coupling recess.
Page 178: Coupling Up A Trailer
The height of the ball neck changes If your vehicle is equipped with a Sprinter according to the load on the vehicle. In this trailer tow hitch, you need a ball coupling that case, use a trailer with a height-adjustable is approved for the trailer tow hitch.
Page 179 Towing a trailer Observe the following when towing a trailer: can activate its brakes. Then increase the force on the brake pedal. Practice driving around bends, stopping If the automatic transmission repeatedly and backing up at a place where there is no shifts between gears when driving on traffic.
Page 180 Towing a trailer Make sure the selector lever of the auto- trailer to the gross vehicle weight including a matic transmission is in position P. driver's weight of approximately 150 lbs (68 kg). The permissible Gross Combination Apply the parking brake of the vehicle. Weight Rating is vehicle-specific and depends Close all doors.
Page 181: Power Supply
Towing a trailer tion consists of the towing vehicle including the driver, passengers and load, as well as the loaded trailer. Check the maximum permissible gross axle weight rating of the front and rear axles (GAWR), the gross trailer weight (GTW), the gross combination weight rating (GCWR) and the noseweight of the trailer drawbar (TWR).
Page 183 Useful information ......182 Important safety notes ....182 Instrument cluster ......182 On-board computer (vehicles with- out steering wheel buttons) .... 184 On-board computer (vehicles with steering wheel buttons) ....186 Display messages ......199 Indicator and warning lamps in the instrument cluster ......
Page 184: Useful Information
Instrument cluster If uncertainties regarding the operating safety Useful information of the vehicle arise when continuing the jour- ney, stop the vehicle, paying attention to road This Operator's Manual describes all models and traffic conditions. as well as standard and optional equipment of your vehicle that were available at the time of going to print.
Page 185: Fuel Gage
Instrument cluster with steering wheel buttons under Instrument lighting page 189). When the lights are switched on, you can In some countries, a warning sounds adjust the brightness of the instrument clus- when the vehicle reaches the maximum ter lighting using the f and g buttons. speed limit, e.g.
Page 186: General Notes
On-board computer (vehicles without steering wheel buttons) You can control the display and the settings DEF gauge in the on-board computer using the adjust- Vehicles without steering wheel but- ment buttons on the instrument cluster. tons Standard display If the supply of DEF is less than 1.5 US gal (5.5 l), the å...
Page 187: On-Board Computer (Vehicles Without Steering Wheel Buttons)
On-board computer (vehicles without steering wheel buttons) Using the f, g, 4 or 9 adjustment but- For safety reasons, it is only possible to change this setting when the vehicle is sta- tons, you can select the following functions: tionary. The factory setting is ON ON in countries Calling up the service due date...
Page 188: On-Board Computer
On-board computer (vehicles with steering wheel buttons) On-board computer (vehicles with W and X steering wheel buttons) Selects submenus Operating the on-board computer Changes values Adjusts the volume Overview Using the telephone 6 Accepts a call ~ Ends a call Scrolls from one menu to another V Forwards U Back...
Page 189 On-board computer (vehicles with steering wheel buttons) with Sprinter audio equipment. If you are using audio equipment from another man- ufacturer, the described functions may be restricted or not available at all.
Page 190 On-board computer (vehicles with steering wheel buttons) Menu Overview Diagrams This is what the displays look like when you scroll through the menus. Generic terms Operation The illustration shows the menus on a vehicle ? Settings menu ( page 190) with Audio 15.
Page 191: Standard Display
Odometer the audio equipment control system via the Trip odometer steering wheel buttons, only function as described if Sprinter audio equipment has Outside temperature or digital speedom- been installed. If you are using audio equip- eter ment from another manufacturer, the descri-...
Page 192: Settings
On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Settings menu Switch on the audio equipment (see the Introduction separate operating instructions). In the Settings menu, the following options Press the V or U button repeatedly and submenus are available: until the station selected appears in the display.
Page 193 On-board computer (vehicles with steering wheel buttons) When the Settings Settings message is displayed, Settings Settings menu appears again after you can reset all functions of the submenu to approximately 5 seconds. the factory settings. Selecting submenus Using the steering wheel buttons Press the V or U button repeatedly until the Settings...
Page 194 On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Selecting the unit for distance Press the V or U button repeatedly until the Settings Settings menu appears in the display. Press the 9 button to switch to the sub- menu selection.
Page 195: Vehicles With Steering Wheel But Tons
On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Press the 9 button to select the Lan‐ Lan‐ guage guage function. Press the V or U button repeatedly The selection marker is on the current set- until the Settings Settings menu appears in the...
Page 196: Lighting Submenu
On-board computer (vehicles with steering wheel buttons) Selecting the time format Setting only possible at stand‐ Setting only possible at stand‐ still still. For further information about Highbeam Assist, see ( page 97). Switching the daytime running lamps on/ Using the steering wheel buttons Press the V or U button repeatedly until the Settings...
Page 197: Delayed Switch-Off
On-board computer (vehicles with steering wheel buttons) motion. You will see the following message Setting the exterior lighting delayed switch-off in the display: Setting only possible Setting only possible at standstill standstill. Switching surround lighting on or off In the Headlamps Headlamps submenu, you can set...
Page 198 On-board computer (vehicles with steering wheel buttons) Vehicle submenu Using the steering wheel buttons Press the V or U button repeatedly Setting the radio station selection until the Settings Settings menu appears in the display. Press the 9 button to switch to the sub- menu selection.
Page 199: Trip Computer Menu
On-board computer (vehicles with steering wheel buttons) Press the 9 button to select the After reset After reset submenu are calculated from the last time the trip computer was function. reset. The selection marker is on the current set- ting. After start After start trip computer function is...
Page 200: Telephone
If you have connected a mobile phone to the You can use the mobile phone to enter new Sprinter hands-free system, you can operate telephone numbers into the phone book (see it using the functions in the menu.
Page 201: Warning And Indicator Lamps
Display messages Press the & or * button to select the Display messages desired name. Notes on display messages Important safety notes To start rapid scrolling: press and hold the & or * button longer than 1 sec- WARNING ond. No information will be displayed if either the Rapid scrolling stops when you release the instrument cluster or the display is inopera-...
Page 202: Display Messages
Display messages Vehicles with steering wheel buttons sages, e.g. 2 2 messages messages, appears in the dis- play. The on-board computer shows warnings, mal- If no malfunctions have occurred, the No No functions or additional information in the dis- messages messages message appears.
Page 203 Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M M Solutions The speed display flashes. LIM km/h LIM km/h The vehicle has exceeded the speed set for variable SPEEDTRONIC or the programmed maximum speed for permanent SPEEDTRONIC, e.g.
Page 204: Def Reducing Agent
Display messages Display messages Possible causes/consequences and M M Solutions flashes for 5 seconds, the Ã indicator lamp also flashes and then lights up constantly. Lane Keeping Assist is deactivated and temporarily inoperative. Possible causes are: There are no lane markings present. The camera's functionality is impaired due to heavy rain, snow or fog.
Page 205 Display messages Display messages Possible causes/consequences and M M Solutions ¯ In addition, the yellow å DEF indicator lamp lights up and a warning tone sounds. dEF Chk dEF Chk The DEF supply has dropped below 1.5 US gal (5.5 l). After the message appears for the first time, and under normal driving conditions, the remaining DEF supply will last for approx- imately 1000 miles (1600 km).
Page 206 Display messages Display messages Possible causes/consequences and M M Solutions ¯ In addition, the yellow å DEF indicator lamp lights up and a warning tone sequence sounds. StArtS IdLE StArtS IdLE The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve mark.
Page 207 Display messages Display messages Possible causes/consequences and M M Solutions Blind_Err Blind_Err flashes for 5 seconds, the yellow indicator lamps flash in the exte- rior mirrors and then lights up constantly. Blind Spot Assist is faulty. Visit a qualified specialist workshop. flashes for 5 seconds, the Ä...
Page 208: Safety Systems
Display messages Display messages on vehicles with steering wheel buttons Safety systems Display messages Possible causes/consequences and M M Solutions ® ABS has been deactivated due to a malfunction. ESP , ASR and BAS, as well as cruise control, have also been deactivated as a Visit workshop Visit workshop result.
Page 209 Display messages Display messages Possible causes/consequences and M M Solutions ASR has been deactivated due to a malfunction. The engine power output may be reduced. Visit workshop Visit workshop WARNING The driven wheels can spin when accelerating. There is an increased risk of skidding and accidents. Drive on with care.
Page 210 Display messages Display messages Possible causes/consequences and M M Solutions There is insufficient brake fluid in the fluid reservoir. WARNING Brake fluid Visit Brake fluid Visit workshop workshop Braking performance can be impaired. There is a risk of an accident. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 211 Display messages Display messages Possible causes/consequences and M M Solutions ® has been deactivated due to a malfunction. As a result, cruise control has also been deactivated. Visit workshop Visit workshop Engine power output may be reduced. WARNING ® ® If ESP is not operational, ESP will not stabilize the vehicle.
Page 212 Display messages Lights Display messages Possible causes/consequences and M M Solutions The left-hand low beam is faulty Halogen headlamps: replace the bulb as soon as possible Low beam left Low beam left page 101). Bi-Xenon headlamps: consult a qualified specialist workshop as soon as possible.
Page 213 Display messages Display messages Possible causes/consequences and M M Solutions The left high-beam headlamp is faulty Replace the bulb as soon as possible ( page 101). High beam left High beam left The right high-beam headlamp is faulty Replace the bulb as soon as possible ( page 101).
Page 214 Display messages Display messages Possible causes/consequences and M M Solutions The right-hand tail lamp is faulty. Replace the bulb as soon as possible ( page 103). Tail lamp right Tail lamp right A perimeter lamp is faulty Replace the bulb as soon as possible ( page 105).
Page 215 Display messages Engine Display messages Possible causes/consequences and M M Solutions Exhaust Filter: Exhaust Filter: The automatic regeneration of the diesel particle filter is not suf- ficient or has malfunctioned. Drive at high Drive at high engine speed. See engine speed. See Drive at an engine speed of above 2000 rpm until the display Oper.
Page 216 Display messages Display messages Possible causes/consequences and M M Solutions å The Diesel Exhaust Fluid (DEF) supply has dropped below the 0.8 US gal (3.0 l) reserve mark. XX XX starts starts remaining remaining After the message appears for the first time, the remaining DEF supply will last for approximately 1000 miles (1600 km).
Page 217: Notes
Display messages Display messages Possible causes/consequences and M M Solutions The coolant level is too low. Never run the engine if the coolant level is too low. The engine Coolant Coolant Check Check level level could overheat and be damaged. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 218 Display messages Display messages Possible causes/consequences and M M Solutions There is not enough or no oil in the engine. There is a danger of engine damage. Engine oil level Engine oil level Stop the vehicle as soon as possible, paying attention to road Stop, turn engine Stop, turn engine and traffic conditions.
Page 219: Blind Spot Assist
Display messages Display messages Possible causes/consequences and M M Solutions Lane Lane Keep. Keep. Assist Assist and the Ã indicator lamp lights up. temporarily temporarily Lane Keeping Assist is deactivated and temporarily inoperative. unavailable unavailable Possible causes are: There are no lane markings present. The camera's functionality is impaired due to heavy rain, snow or fog.
Page 220: Tires
Display messages Tires Display messages Possible causes/consequences and M M Solutions Tire pres. Adjust Tire pres. Adjust The pressure is insufficient in one or more tires, or the pressures of the individual tires differ significantly. pres. pres. Check the tire pressure at the next opportunity and correct it if necessary ( page 293).
Page 221 Display messages Display messages Possible causes/consequences and M M Solutions Check tire(s) Check tire(s) The pressure of one or more tires has dropped significantly. If the tire pressure monitor has detected the affected wheel, the wheel position is also displayed. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 222 Display messages Display messages Possible causes/consequences and M M Solutions You are already driving at walking pace, even though the hood is not closed. Hood open Hood open Close the hood. You have not yet entered your PIN in the mobile phone. Enter the PIN for the SIM card.
Page 223: Indicator And Warning Lamps In The Instrument Cluster
Indicator and warning lamps in the instrument cluster Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions d The yellow ASR/ WARNING ® warning ® or ASR is intervening because at least one of the wheels has lamp flashes reached its tire grip limit.
Page 224: Warning Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions b The red brake There is insufficient brake fluid in the expansion tank. system indicator WARNING lamp is lit while Braking performance can be impaired. the engine is running.
Page 225 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions : The yellow ASR/ BAS has been deactivated due to a malfunction. BAS indicator WARNING lamp is lit while The brake system continues to function normally, but without the engine is electronic support.
Page 226: Indicator Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ! The yellow ABS ABS is deactivated due to a malfunction or is temporarily unavail- indicator lamp is ® able. ESP , ASR and BAS, as well as cruise control, are also lit while the unavailable as a result.
Page 227: Indicator Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 6 The red warning The restraint systems have malfunctioned. lamp does not WARNING go out approx- If the restraint systems are malfunctioning, individual systems imately could be triggered inadvertently or might not be triggered at all in 4 seconds after the event of an accident.
Page 228: Coolant
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 4 The yellow On vehicles with a diesel engine, the oil level display additionally engine oil level appears in the display, e.g. – 2.0 qts –...
Page 229: Emergency Running Mode
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ? The red coolant The coolant temperature is too high. warning lamp is Stop the vehicle as soon as possible, paying attention to road lit while the and traffic conditions.
Page 230: Air Filter Indicator Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ; The yellow The exhaust gas aftertreatment is malfunctioning or an emission Check Engine relevant malfunction has occurred. This malfunction or defect can indicator lamp is damage the exhaust gas aftertreatment.
Page 231: Level Indicator
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions h The yellow tire WARNING pressure moni- The tire pressure monitor indicates a rapid or severe loss of pres- tor warning lamp sure in at least one tire. comes on.
Page 232: Indicator Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 7 If you turn the The warning lamp is to remind you to fasten your seat belt. key in the igni- Fasten seat belt ( page 48).
Page 233 Useful information ......232 Stowage spaces and stowage com- partments .......... 232 Folding table in the twin co-driver's seat ............ 236 Cup holder ......... 236 Bottle holder ........237 Ashtray ..........237 Cigarette lighter ........ 238 12 V socket ........238 Mobile phone ........
Page 234: Useful Information
Stowage spaces and stowage compartments Useful information Glove box This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described func- tions.
Page 235: Eyeglasses Compartment
Stowage spaces and stowage compartments Eyeglasses compartment in the over- head control panel Stowage space (example: co-driver's side) To open: briefly press cover :. The eyeglasses compartment folds out. To close: press the eyeglasses compart- ment into the overhead control panel until it engages.
Page 236: Stowage Compartment In The Center Console
Stowage spaces and stowage compartments Stowage compartment in the center console On vehicles with a partition, stowage space : can only be loaded from the cargo compartment. Stowage compartment on the dashboard above the center console (example with lid) The stowage compartments on and in the Stowage space above the windshield center console can be used to store small, ! The right and left stowage spaces may be...
Page 237: Bench Seat
Stowage spaces and stowage compartments Stowage compartment under the twin co-driver's seat Twin co-driver's seat (example: Cargo Van) You can stow various articles in the stowage compartment under the twin co-driver's seat. For vehicles with a crewcab, you can use the To fold a seat cushion forwards: lift the stowage compartment under the rear bench seat cushion out of front anchorage :.
Page 238: Folding Table In The Twin Co-Driver's Seat
Cup holder Attach retainer loop ; to hook = under- neath folded-up seat cushion :. To fold down the seat cushion: hold seat cushion : and detach retainer loop ; from hook =. Fold down seat cushion :. The seat cushion engages automatically. Paper holder To fold down the folding table: pull fold- ing table : forward by the tab.
Page 239: Bottle Holder
Ashtray Cup holders in the dashboard Bottle holder Cup holder in dashboard stowage compartment Bottle holders : in the front doors (example: co- (example: right-hand side of vehicle) driver's door) Cup holder If your vehicle is equipped with a twin co- Ashtray driver's seat, you will find further cup hold- ers (...
Page 240: Cigarette Lighter
12 V socket Ashtrays in the passenger compart- ment To use the cigarette lighter: turn the key to position 1 in the ignition lock. Press in cigarette lighter :. Ashtrays on the left and right in the side trim panels The cigarette lighter will pop out automati- To open: fold out the ashtray.
Page 241: Mobile Phone
Mobile phone In order to use the hands-free system, you will need a special bracket. The Sprinter acces- Important safety notes sories include brackets for various mobile WARNING phone models.
Page 242: Ports
You and others can suffer health-related dam- mended by Mercedes-Benz, you can use all age through electromagnetic radiation. By of the functions available, such as the mute using an exterior antenna, a possible health function.
Page 243 Useful information ......242 Loading guidelines ......242 Load distribution ......244 Securing loads ........244 Carrier systems ........ 247...
Page 244: Useful Information
Loading guidelines Useful information them slipping or tipping over. If you remove a rear bench seat, it is advisable to store it out- This Operator's Manual describes all models side the vehicle. as well as standard and optional equipment of your vehicle that were available at the time WARNING of going to print.
Page 245: Loading Guidelines
Loading guidelines Always observe the operating instructions of Tire pressure: check the tire pressure and the respective manufacturer when using suit- correct if necessary ( page 290). able load securing aids or tie downs. In par- Cargo compartment floor: clean the ticular, the information on service life.
Page 246: Load Distribution
Securing loads Observe the following notes: Always switch off the engine before opening the sliding door or rear door. Never drive the Do not stack loads higher than the upper vehicle when the sliding door or rear door is edge of the backrests. open.
Page 247: Securing Loads
Securing loads maximum loading capacity of the weakest or cargo tie-down rings and the loading rails cargo tie-down point into account. in the cargo compartment or on the cargo area. If you brake hard, for example, the forces acting could be up to several times the Only use tie downs, such as lashing rods or weight force of the load.
Page 248 Securing loads Securing loads on the cargo compartment floor by lashing them down is only recom- mended for lightweight loads. Place non-slip mats (anti-slip mats) under the load to increase load security. Installing/removing cargo tie down rings for the load rails WARNING Cargo tie-down point (example: Cargo Van without If the cargo tie-down ring is not properly...
Page 249: Carrier Systems
300 miles (500 km). We recommend that you only use roof racks tested and approved by Sprinter. These help avoid vehicle damage. ! If you want to retrofit securing rails, have it done at a qualified specialist workshop.
Page 251 Useful information ......250 Engine compartment ......250 Vehicle interior ......... 258 Maintenance ........258 Battery ..........260 Care ............ 267...
Page 252: Useful Information
Engine compartment If you have to carry out work in the engine Useful information compartment, only touch the following com- ponents: This Operator's Manual describes all models as well as standard and optional equipment hood of your vehicle that were available at the time oil dipstick of going to print.
Page 253 Engine compartment Closing the hood WARNING If the hood is unlatched, it could tip forward during rapid deceleration of the vehicle and hit persons or objects within its path. There is a risk of an accident and injury. Therefore, always make sure that the hood is closed and locked completely before driving off.
Page 254: Overview
Engine compartment Checking the oil level shown in the dis- Overview of the engine compartment play If at extremely low temperatures no engine oil level is displayed after 5 minutes, repeat the engine oil level check after another 5 minutes. If an oil level reading is still not displayed, check the engine oil level with the dipstick.
Page 255: Dipstick
Engine compartment – 1.0 qts – 1.0 qts Add the amount of oil Observe Observe Repeat the engine oil shown ( page 254). wait. wait. measurement after about – 1.5 qts – 1.5 qts period period 5 minutes if the engine is Check the engine oil level at normal operating tem- –...
Page 256 Engine compartment At outside temperatures between 32 ‡ (–0 †) and 86 ‡ (30 †) you can measure the oil level when cold. Measuring the engine oil when the engine is cold is less precise than measuring when the engine is at normal operating temperature. When the appropriate warning is shown in the display Adding engine oil (...
Page 257: Engine Compartment
Engine compartment Place cap : on the filler neck and tighten. WARNING When doing so, make sure that the cap If antifreeze comes into contact with hot com- engages correctly. ponents in the engine compartment, it may Check the oil level with the oil dipstick ignite.
Page 258: Brake Fluid
Observe only approved corrosion inhibitor/anti- the information on brake fluid in the "Techni- freeze that comply with the Mercedes-Benz cal data" section ( page 328). Specifications for Service Products.
Page 259: Washer Fluid
Engine compartment Washer fluid Fuel system Draining the fuel filter WARNING Windshield washer concentrate is highly flam- WARNING mable. If it comes into contact with hot engine Fuel is highly flammable. Improper handling components or the exhaust system it could of fuel creates a risk of fire and explosion.
Page 260: Vehicle Interior
Maintenance Turn the key to position 2 in the ignition lock. Open drain plug ; immediately until the water/fuel mixture flows out of drain hose :. Screw in drain plug ; as soon as approx- imately 0.2 US qt (0.2 l) of the water/fuel mixture have been collected.
Page 261: Notes
Maintenance Observe the information on Sprinter orig- responsible manner. Comply with the instruc- inal parts in the "Technical data" section tions for use of the care products. page 318). Do not run the engine for longer than neces- sary when the vehicle is stationary.
Page 262 Battery Service due date has been exceeded Battery Vehicles with steering wheel buttons: if Important safety notes you have missed the service due date, one of Risk of explosion. Explosive oxy- the following messages appears in the display hydrogen is produced when bat- and warning tone also sounds.
Page 263: Battery
When replacing a battery, only use batter- loose floormats and do not place floormats on ies that are recommended for use in top of one another. Sprinter vehicles. Have the battery removed at a qualified specialist workshop. If you intend to leave your vehicle parked...
Page 264 Battery Disconnecting/connecting the starter battery Important safety notes WARNING During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or sparks are created, the hydrogen gas can ignite. There is a risk of an explosion. Make sure that the positive terminal of a Battery cover in the driver's footwell connected battery does not come into con-...
Page 265 Battery Reconnecting the starter battery ! Always connect the battery in the order described below. Never swap the terminal clamps. You may otherwise damage the vehicle electronics. Fold the positive terminal clamp with the pre-fuse box down to the terminal. Connect the positive terminal clamp.
Page 266 Battery Disconnecting and connecting the additional battery (engine compart- ment) Important safety notes WARNING During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or sparks are created, the hydrogen gas can ignite. There is a risk of an explosion. Additional battery in the engine compartment Make sure that the positive terminal of a connected battery does not come into con-...
Page 267 Battery Installing and removing the additional It is particularly important to observe the battery (engine compartment) described order when connecting and dis- connecting the jumper cables. Removing the additional battery Never connect or disconnect the battery Disconnect the battery ( page 264).
Page 268: Charging
Battery led in the vehicle. The vehicle's electronics Installing and removing the auxiliary may otherwise be damaged. battery (base of the driver's seat) Recharge the removed battery. Observe Removing the auxiliary battery the notes in the operating instructions for Disconnect the battery ( page 265).
Page 269: Care
WARNING Use care products and cleaning agents rec- If you use openings in the bodywork or ommended and approved for Sprinter vehi- detachable parts as steps, you could: cles. slip and/or fall damage the vehicle and cause yourself to Washing the vehicle and cleaning the fall.
Page 270: Power Washer
Use a soft car sponge. Keep the water jet moving while cleaning. Use a mild cleaning agent, e.g. a car sham- To avoid causing damage, do not point the poo approved for use with Sprinter vehi- water jet directly at: cles. door joints...
Page 271: Paint
Soak bird droppings with water and rinse agent that is recommended and approved off the treated areas afterwards. for Sprinter vehicles. Remove coolant, brake fluid, tree resin, oils, fuels and greases by rubbing gently with a cloth soaked in petroleum ether or Exterior lighter fluid.
Page 272: Sensors
( page 268). You could otherwise Sprinter vehicles, or with cleaning cloths. damage the tires. Cleaning the mirror turn signal Cleaning the wiper blades ! Only use cleaning agents or cleaning WARNING cloths that are suitable for plastic lenses.
Page 273: Rear View Camera
Care Clean all sensors : in the front and rear Do not oil or grease the contact plates and contact pins. bumpers with water, shampoo and a soft cloth. Cleaning the electrical step Cleaning the rear view camera Clean the electrical step at least once a month.
Page 274: Display
Heavy soiling: use care products and cially available microfiber cloth and cleaner cleaning agents recommended and for TFT/LCD displays. approved for Sprinter vehicles. Dry the display surface using a dry micro- fiber cloth. Cleaning the seat covers ! Do not use microfiber cloths to clean arti- Cleaning the plastic trim ficial leather covers.
Page 275: Seat Belt
Care Cleaning the seat belts WARNING Seat belts can become severely weakened if bleached or dyed. This could cause the seat belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of injury or fatal injury. Never bleach or dye the seat belts.
Page 277 Useful information ......276 Where will I find...? ......276 Flat tire ..........278 Jump-starting ........278 Tow-starting and towing away ..279 Electrical fuses ......... 283...
Page 278: Useful Information
Where will I find...? Unlocking and removing the cover Useful information Turn quick-release fastener : counter- This Operator's Manual describes all models clockwise or clockwise 2. as well as standard and optional equipment Slightly raise and pull out the cover. of your vehicle that were available at the time of going to print.
Page 279: Where Will I Find
Where will I find...? Removing the warning triangle Warning triangle and warning lamp Removing the warning lamp Warning triangles at the back of the driver's seat base Lift warning triangle : up and out of the bracket. First-aid kit Removing the first-aid kit Turn the quick-release fasteners to position The cover is unlocked.
Page 280: Flat Tire
Jump-starting Take first-aid kit = out of the retainer. Jump-starting Fold the cover up and turn the quick- Important safety notes release fasteners to position 1. The cover is locked. WARNING Check the expiration date on the first-aid During charging and jump-starting, explosive kit at least once a year.
Page 281: Before Connecting The Jumper Cables
Tow-starting and towing away Only use jumper cables that have a suffi- Tow-starting and towing away cient cross-section and insulated terminal Important safety notes clamps. If the battery is fully discharged, attach the WARNING battery of another vehicle for a few minutes Functions relevant to safety are restricted or before attempting to start.
Page 282: Installing/Removing The Towing Eye
Tow-starting and towing away ! Observe the following points when towing Installing/removing the towing eye with a tow rope: Secure the tow rope on the same side on both vehicles. Ensure that the tow cable is not longer than legally permitted. Mark the tow cable in the middle, e.g.
Page 283: In The Event Of Malfunctions
Tow-starting and towing away Removing the front towing eye ® axle raised. Otherwise, ESP may intervene and damage the brake system. Remove the screwdriver from the vehicle tool kit. ! Always use new bolts when installing the Insert the screwdriver into the towing eye propeller shafts.
Page 284: With Both Axles On The Ground
Tow-starting and towing away Switch on the hazard warning lamps Towing the vehicle with both axles on page 96). the ground Do not exceed the towing speed of Important safety notes 30 mph (50 km/h) and the towing distance of 30 miles (50 km). WARNING You can no longer steer the vehicle if the steering wheel lock has been engaged.
Page 285: Electrical Fuses
Always replace faulty fuses with the specified new fuses having the correct amperage. ! Only use fuses that have been approved for Sprinter vehicles and that have the required fuse rating for the systems con- cerned. Components or systems could oth- erwise be damaged.
Page 287: Wheels And Tires
Useful information ......286 Important safety notes ....286 Operation ........... 286 Operation in winter ......288 Tire pressure ........290 Loading the vehicle ......298 What you should know about wheels and tires ....... 301 Flat tire ..........307 Changing wheels .......
Page 288: Useful Information
Country-specific variations factory recommendations are possible. Note that your vehicle may not Contact an authorized Sprinter dealer if you be equipped with all of the described func- require information on tested and recom- tions. This also applies to systems and func- mended wheels and tires for summer and tions relevant to safety.
Page 289: Tire Tread
Operation When parking your vehicle, make sure that The service life of tires depends on various the tires do not get deformed by the curb or factors, including the following: other obstacles. If it is necessary to drive over driving style curbs, speed humps or similar elevations, try tire pressure to do so slowly and not at a sharp angle.
Page 290: M+S Tires
Operation in winter case, the tire is so worn that it must be M+S tires replaced. WARNING Wheel and tire dimensions as well as the type Selecting, mounting and renewing of tire can vary between the spare wheel and tires the wheel to be replaced.
Page 291: Operation In Winter
Sprinter. The snow chains or cle, affix a corresponding warning label in the traction aids must be of class U or meet the driver's field of vision.
Page 292: Recommended
Tire pressure General notes Tire pressure You will find information on tire pressure for Tire pressure specifications the vehicle's factory-mounted tires on the Important safety notes plates described here. You will find a table of recommended tire WARNING pressure on the Tire and Loading Information Underinflated or overinflated tires pose the placard or on the tire pressure table on the...
Page 293: Tire Pressure
Tire pressure Tire pressure plate The tire temperature and pressure increase when the vehicle is in motion. This is depend- ent on the driving speed and the load. Therefore, you should only correct tire pres- sure when the tires are cold. The tires are cold: if the vehicle has been parked for at least three hours without direct sunlight on the...
Page 294: Maximum
Tire pressure Never exceed the maximum permissible tire ing properties and the driving characteristics. inflation pressure. When adjusting the tire There is a risk of an accident. pressures always observe the recommended Avoid tire pressures that are too low in all the tire pressure for your vehicle ( page 290).
Page 295: Tire Pressure Monitor
Tire pressure information table or the tire pressure table pressure, even if underinflation has not page 290). reached the level to trigger illumination of the If the tire pressure is too low, increase it to TPMS low tire pressure telltale. the recommended value.
Page 296: Two-Way Radio
Tire pressure notes on the recommended tire pressure If radio transmitting equipment (e.g. wireless page 290). headphones, two-way radios) is operated inside the vehicle or in the vicinity of the vehi- The tire pressure monitor is not able to warn cle, this can interfere with the operation of you of a sudden loss of pressure, e.g.
Page 297: Restarting
Tire pressure lamp in the instrument cluster ( page 229) Restarting the tire pressure monitor lights up. (vehicles without steering wheel but- tons): The tire pressure is shown in 2 red rectangles. The pressure of the tire concerned is shown Turn the key to position 2 in the ignition in one of the two rectangles ( page 199).
Page 298 Tire pressure Monitor current tire pressure? Monitor current tire pressure? Press the W button on the steering wheel. The display shows the following message: Tire pres. monitor reactivated Tire pres. monitor reactivated The tire pressure monitor activation proc- ess has begun. The tire pressures meas- ured for the individual wheels are stored as the new reference values, provided that the tire pressure monitor considers them to be...
Page 299: Tire Pressure Table
Tire pressure Tire pressure table Front axle tire pressure values: the following tire pressure values only apply to vehicles with a permissible front axle load of 3970 lbs (1801 kg), 4080 lbs (1851 kg) or 4410 lbs (2000 kg). Tires/disc wheel Front axle load 3970 lbs 4080 lbs...
Page 300: Loading
Loading the vehicle Gross Axle Weight Rating on the front and Loading the vehicle rear axle. Instruction labels for tires and loads The maximum gross axle weight rating is the maximum weight that can be carried WARNING by one axle (front or rear axle). Do not Overloaded tires can overheat, causing a exceed the maximum gross vehicle blowout.
Page 301: Loading The Vehicle
Loading the vehicle example. The maximum permissible gross should never exceed XXX kg or XXX lbs." on vehicle weight rating is vehicle-specific and your vehicle's Tire and Loading Information may differ from that which is illustrated. placard. You can find the valid maximum permissi- Step 2: Determine the combined weight of ble gross vehicle weight rating for your the driver and passengers that will be trav-...
Page 302 Loading the vehicle Example: Steps 1 to 3 The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a maximum load of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you are using the actual load limit for your vehicle stated on your vehicle's Tire and Loading Infor- mation placard .
Page 303: What You Should Know About Wheels And Tires
What you should know about wheels and tires Example 1 Example 2 Example 3 Step 3 Permissible cargo 1500 lbs 1500 lbs 1500 lbs and trailer load/ (680 kg) (680 kg) (680 kg) noseweight (maxi- Ò750 lbs Ò540 lbs Ò150 lbs (68 kg) mum gross vehicle (340 kg) = (245 kg) =...
Page 304 What you should know about wheels and tires General: depending on the manufacturer's Maximum tire pressure ( page 292) standards, the size imprinted in the tire wall Manufacturer may not contain any letters or may contain Tire material ( page 304) one letter : that precedes the size descrip- Tire size designation, load-bearing capa- tion...
Page 305: Load Index
What you should know about wheels and tires Load index For further information on the load-bearing index, see "Load index" ( page 303). Speed rating: speed rating C specifies the approved maximum speed of the tire. Regardless of the speed index always observe the speed limits.
Page 306: Characteristics
What you should know about wheels and tires Loading Information placard on the B-pillar on Date of manufacture: date of manufacture the driver's side ( page 298). A provides information about the age of a tire. The first and second positions represent The actual values for tires are specific to the week of manufacture, starting with "01"...
Page 307 What you should know about wheels and tires DOT (Department of Transportation) Gross Axle Weight Rating can be found on the vehicle identification plate on the driver seat DOT marked tires fulfill the requirements of frame ( page 319). the United States Department of Transporta- tion.
Page 308: Filling Capacity
What you should know about wheels and tires is bar. 100 kilopascals (kPa) are the equiva- Cold tire pressure lent of 1 bar. The tires are cold: if the vehicle has been parked for at least Load index three hours without direct sunlight on the In addition to the load bearing index, a load tires, and index can be stamped onto the sidewall of the...
Page 309: Flat Tire
Changing wheels Traction may also be damaged. There is a risk of acci- Traction is the result of friction between the dent. tires and the road surface. Rotate front and rear wheels only if the wheels and tires are of the same dimensions. TWR (permissible trailer drawbar load) The TWR is the maximum permissible weight ! On vehicles equipped with a tire pressure...
Page 310: Driving And Parking
Changing wheels Storing wheels Store wheels that are not being used in a cool, dry and preferably dark place. Protect the tires from contact with oil, grease and fuel. Mounting a wheel Vehicle preparation Stop the vehicle as far away as possible from traffic and on a level, firm and non-slip Diagram showing tire rotation for single and dual tires...
Page 311: Using
Observe the following when raising the vehi- cle: When raising the vehicle, only use the jack which Mercedes-Benz has specifically approved for your vehicle. The vehicle's jack is intended only to raise the vehicle for a short time when changing a wheel.
Page 312 Changing wheels ! Only use the jack pump lever middle rod and the rod with the largest diameter as a lug wrench extension. Only slide the middle rod as far as it will go onto the lug wrench. The rods may otherwise bend and be dis- torted to such an extent that they can no longer be used as a pump lever for the jack.
Page 313: Mounting A New Wheel
Jacking point at the rear axle on chassis only use wheel bolts or wheel nuts which have versions been approved for Sprinter vehicles and the Place the jack next to the front leaf spring respective wheel. support beneath the jacking point.
Page 314: Lowering The Vehicle
Changing wheels Wheels with centering by wheel bolts: Vehicles with alloy wheels: take the short wheel bolts that fit the steel spare wheel out of the vehicle tool kit. Screw in the wheel bolts and tighten them lightly. For wheels with wheel nuts: Front wheels with wheel nut covers: press the wheel nut covers onto the wheel nuts.
Page 315: Wheel And Tire Combination
There is a risk of an acci- ! Retreaded tires are neither tested nor rec- dent. ommended for Sprinter vehicles, since pre- vious damage cannot always be detected In order to reduce risks: on retreaded tires. We can therefore not you should therefore adapt your driving guarantee driving safety.
Page 316 Spare wheel Removing and installing the spare only use a spare wheel that differs from the wheel wheel to be replaced for a short time. ® do not deactivate ESP Cargo Van/Passenger Van have a spare wheel that differs from the wheel that has been changed replaced at the nearest qualified specialist workshop.
Page 317 Spare wheel Slowly lower spare wheel bracket A down Replace and engage covers :. to the ground. Close the rear doors. Lift spare wheel bracket A slightly and pull the pump lever out of sleeve ?. Cab Chassis version Spare wheel in the spare wheel carrier Removing Use the pump lever to lift the spare wheel Loosen fender nuts = manually and then...
Page 318 Spare wheel Use the pump lever to lift the spare wheel beyond the rear edge of spare wheel bracket ?. Carefully remove the spare wheel from the bracket. The spare wheel is heavy. When the spare wheel is removed, the center of gravity changes due to the heavy weight of the wheel.
Page 319 Genuine Sprinter parts ..... 318 Vehicle electronics ......318 Identification plates ......319 Service products and capacities ..320 Vehicle data ........331...
Page 320: Genuine Sprinter Parts
This can lead to loss of the New Vehicle parts. The same New Vehicle Limited War- Limited Warranty. ranty applies as for new parts. We test genuine Sprinter parts, as well as Installing electrical or electronic conversion parts and accessories that have equipment...
Page 321: Identification Plates
A telephone or two-way radio to be installed in the vehicle must be approved. Further information can be obtained from any Sprinter Dealer. For operation of mobile phones and two-way radios, we recommend connection to an approved exterior antenna. This is the only...
Page 322: Technical Data
Service products and capacities Example: chassis identification plate (vehicles for Example: Emission Control Information label Canada) Such data is vehicle-specific and may dif- fer from that shown. Always observe the Paint code specifications on your vehicle's identifica- tion plate. Engine number The engine number is stamped on the crank- case.
Page 323: Service Products And Capacities
Service products and capacities Service products include the following: Avoid fire, open flames, smoking and creating sparks under all circumstances. Switch off the Fuels, e.g. diesel engine and, if applicable, the auxiliary heating Additives for the exhaust gas aftertreat- before refueling. ment, e.g.
Page 324: Diesel
316 CDI, 319 CDI, 510 CDI, qualified specialist workshop. 513 CDI, 516 CDI, 519 CDI Approx- ! Sprinter with Euro 3 diesel engine 216, 316, 516 imately You will damage the diesel engine and the 100 l...
Page 325: Diesel
You can obtain information about modifi- tem, for example. cation options for operation with alterna- tive fuels (bio-diesel fuels) from any author- Information on fuel consumption ized Mercedes-Benz Center. Environmental note Diesel at very low outside temperatures (carbon dioxide) is the gas which scien- WARNING tists believe to be principally responsible for If you heat fuel system components, e.g.
Page 326: Notes
Service products and capacities Diesel Exhaust Fluid (DEF) ITY). These documents are supplied when the vehicle is delivered. General notes Consumption figures were found in the cur- ! Only use DEF in accordance with rently valid respective version: ISO 22241. The exhaust gas aftertreatment for vehicles from the Euro 5 standard system may otherwise be damaged.
Page 327: Storage
Service products and capacities Storage DEF supply reservoir content ! Containers made of aluminum, copper, Depending on equipment, the DEF supply res- ervoir content may vary. copper alloys as well as unalloyed or galvanized steel are not suitable for storing Tank contents DEF.
Page 328: Engine Oil
Service products and capacities adequate temperature characteristics can Engine oil lead to engine damage. General notes The temperature range information of the SAE classification always refers to that of ! The bottles of the various engine oil types fresh oil. The temperature characteristics are marked with ACEA (Association des of the engine oil may deteriorate signifi- Constructeurs Européens d'Automobiles)
Page 329: Information About Oil Consump Tion
620 miles high quality grade, e.g. according to Sheet (1000 km). Number 228.51 of the Mercedes-Benz Spec- Oil consumption may be higher if: ifications for Service Products, can the maxi- mum interval for oil change be achieved.
Page 330: Power Steering Fluid
If paint, plastic or rubber has come Steering into contact with brake fluid, rinse with water immediately. Service product: power steering fluid Only use brake fluids approved for Sprinter Product name/number Maintenance vehicles. Always check for the identification interval DOT 4 plus.
Page 331: Service Life
Service products and capacities Coolant additive with corrosion/anti- Service product: freeze protection brake fluid ! Use only approved antifreeze/corrosion Product name/ Intac B026E inhibitor that complies with MB Specifica- number Boiling point: 500 ‡ tion for Service Products, Sheet Number (260 †) 325.
Page 332: Refrigerant
Service products and capacities If there has been coolant loss, do not refill Further information can be obtained at any only with water. If the vehicle has lost coolant, qualified specialist workshop. add equal parts water and corrosion inhibi- tor/antifreeze additive. The water used as Washer fluid part of the coolant mixture must fulfill certain requirements;...
Page 333: Vehicle Data
Vehicle data Capacities Cargo tie-down rings The maximum tensile load of the cargo tie- Windshield washer system with/without down rings is: headlamp cleaning system Cargo tie-down Permissible nomi- Washer fluid Approx. 6.3 US qt rings nal tensile load (6.0 l) Passenger Vans 786.5 lbf (3500 N)
Page 334: Trailer Tow Hitch
Only use a ball coupling that is Secure the load to prevent it from slipping. approved for your vehicle and Sprinter trailer ! The weight of any load carried on the roof, tow hitch. You can also find information on...
Page 335 Vehicle data Maximum permitted weights and loads ! On vehicles with a permissible gross vehicle weight of 11030 lbs (5003 kg), the permissible gross combination weight is less than the total of the permissible gross vehicle weight and the permissible trailer load. Exceeding the permissible gross combination weight can lead to damage to the drivetrain, to the transmission or to the trailer tow hitch.

This manual is also suitable for:

Sprinter 2500 Sprinter 3500

Mercedes-Benz Sprinter Operator's Manual

Further Control Panels

Driver's Door

Table of Contents

Table of Contents

Climate Control

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Wheels and Tires

Quick Links

Chapters

Related Manuals for Mercedes-Benz Sprinter

Summary of Contents for Mercedes-Benz Sprinter